Our Reviews
Donald H|2022 Chevrolet Malibu
Confirmed Sales Customer
1/23/2025
Very helpful and knowledgeable with no pressure.
THEODORE ERNST
1/23/2025
Thank you, Donald! We’re so glad to hear that you had a helpful and knowledgeable experience with no pressure. We appreciate your feedback and look forward to assisting you again in the future!
TAWAS CITY, MI
Edward M|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/24/2025
they took my truck in on time made the repair on a warranty issue (tailgate switch) & i got a call about 1/2 hour the job was complete.
1/24/2025
Thank you, Edward! We're glad we could get your truck in promptly and resolve the tailgate switch issue so efficiently. Providing quick and reliable service is always our goal, and it’s great to hear you were satisfied with the experience. Let us know if there’s anything else we can assist you with!
GRANT TOWNSHIP, MI
Donna T|2018 Chevrolet Equinox
Confirmed Service Customer
1/24/2025
Devante was knowledgeable and polite. During a very brutal cold spell, I was in need of a new battery. Moran hooked me up quickly.
1/24/2025
Hi Donna, thank you for sharing your experience! Devante’s knowledge and politeness, combined with the quick service from Moran, are exactly what we aim for, especially during those tough cold spells. We’re glad we could get you back on the road quickly with a new battery. Stay warm, and don’t hesitate to reach out if you need anything else!
KIMBALL, MI
Deborah S|2025 Chevrolet Equinox
Confirmed Sales Customer
1/24/2025
Frank M is great. He helped us with leasing our equinox and answered all our questions. He is very personable.
FRANCIS MOWINSKI
1/24/2025
Thank you, Deborah! We’re so glad to hear that Frank M provided such great assistance with your Equinox lease and made the process smooth and enjoyable. His personable approach truly makes a difference, and we’ll be sure to share your kind words with him. Enjoy your new ride!
RILEY, MI
Evans S|2024 Chevrolet Trax
Confirmed Service Customer
1/24/2025
Did not take long at all
1/24/2025
Thank you, Evans! We’re glad to hear your visit was quick and efficient. We appreciate your feedback and look forward to serving you again!
PORT HURON, MI
Durnell S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/22/2025
Work was done quickly and well great place to do business ty
1/22/2025
Thank you, Durnell! We’re thrilled to hear that the work was done quickly and to your satisfaction. We appreciate your kind words and look forward to doing business with you again in the future!
MARYSVILLE, MI
Robert T|2024 Chevrolet Colorado
Confirmed Service Customer
1/22/2025
could not repair 2 issues after a 2 week wait for appointment
1/23/2025
Hi Robert, we’re sorry to hear about your experience and the inconvenience of having to wait for two weeks only for the issues to remain unresolved. We’d like to learn more about the situation. Please reach out to us directly so we can address your concerns and find a solution. Your satisfaction is important to us, and we appreciate your feedback.
CLYDE, MI
Richard R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/22/2025
Great service from Devante!
1/22/2025
Thank you, Richard! We’re so glad to hear that Devante provided you with great service. We appreciate your feedback and look forward to assisting you again in the future!
FORT GRATIOT, MI
Stephen V|2018 Chevrolet Equinox
Confirmed Service Customer
1/22/2025
Dropped it off, they called when it was done . They were all very nice, fast and efficient.
1/23/2025
Thank you, Stephen! We're glad to hear you had a smooth and efficient experience with us. Providing friendly and timely service is always our goal, and it's great to know we delivered that for you. We appreciate your trust and look forward to serving you again!
CROSWELL, MI
John W|2024 Chevrolet Equinox
Confirmed Service Customer
1/27/2025
need to get fastservice brother come in 3told them and got me going fast thank you
1/27/2025
Thank you, John! We’re glad we could get you in and out quickly and keep you on the move. We appreciate your kind words and look forward to helping you again whenever you need us!
FORT GRATIOT, MI
Terry D|2025 Chevrolet Blazer
Confirmed Sales Customer
1/27/2025
Friendly, accommodating, pleasant
FRANCIS MOWINSKI
1/27/2025
Thank you, Terry! We’re delighted to hear you found your experience friendly, accommodating, and pleasant. We’re always here to make your visits enjoyable and look forward to seeing you again!
PORT HURON, MI
George J|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/24/2025
Good experience
1/24/2025
Thank you, George! We’re happy to hear you had a good experience. We appreciate your feedback and look forward to serving you again!
RICHMOND, MI
Megan P|2018 Chevrolet Tahoe
Confirmed Service Customer
1/24/2025
I had an appointment January 2nd and the vehicle was there for 8 hours and not even looked at. I was told when I brought it back it would be "pushed through" and looked at the same day. I brought it back the following Monday, January 6 for engine light and smell of gasoline. The reciept states the engine light checked and apparently only the 02 sensor needed replacement. I then was stuck at a gas station 4 days later when my vehicle wouldnt start and I needed to replace the battery that was critically low. My vehicle still smells of gas so it was taken to a mechanic and within 30 minutes found the problem. Fuel injector cylinder 6 needs replacement...a part that is covered under the extended warranty and should have been taken care of the day I had to pay the deductible to replace the 02 sensor.
1/29/2025
Megan, thank you for bringing this to our attention. We regret the frustration and inconvenience you’ve experienced, and we sincerely apologize for not meeting your expectations. Our team will review your case and reach out to you promptly to address the fuel injector issue and any other unresolved concerns. Please know we’re here to help and appreciate you giving us the opportunity to make this right.
GREENWOOD, MI
Vicky S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/24/2025
I would have given a 5 start rating, but the service mgr. did not leave notes on my account regarding the service being covered by the dealership/warranty, so no one knew what to do about the charges for the service. He had to be contacted before the work would begin. What if he couldn't have been reached?? Would I have had to drive almost an hour back home, only to have to return another day to have the work completed? P.S. The coffee was great on this visit !! :-)
1/24/2025
Thank you, Vicky, for sharing your experience! We’re sorry for the miscommunication about your service. We’ll work to ensure better communication moving forward. On a brighter note, we’re glad you enjoyed the coffee! We truly appreciate your patience and hope to provide a smoother experience next time.
SANDUSKY, MI
Donald P|2018 Chevrolet Impala
Confirmed Service Customer
1/24/2025
Everything was taken care of very well. The battery was tested and needed to be replaced. The oil change also was handled as requested along with the other services. The employees were very helpful, and the casher handled the final bill very efficiently.
1/24/2025
Thank you, Donald, for sharing your experience! We're glad to hear everything was taken care of efficiently, from the battery replacement to the oil change. Our team at Moran Chevrolet Ft. Gratiot truly appreciates your feedback and looks forward to serving you again in the future!
FORT GRATIOT, MI
William M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/28/2025
We called and Morans set an appointment for Monday, Jan 20 at 8 am. We heard nothing until I called Tuesday afternoon and was told by Ashley that a tech was working on it. We stopped by Wednesday to be told first that the tech was working on it but then changed to we were several cars behind and hadn’t been looked at. We asked for loaner and were told there weren’t any and they would put us on a list. Called again Thursday and spoke to Ashley again and told her if they don’t get truck in or we don’t get loaner we would need to take the truck. I asked her to call me back with update. No call. Finally my husband called at 4 and was told they hadn’t worked on the truck. He told them to get the truck ready to be picked up we are coming to get it. After his call, the tech pulled it in and scanned it and Ashley called and told me what was wrong. As I told Ashley the customer service was horrible. She said that WE had a lot of contact and I said no I had a lot of contact with you. We were never called and updated on what the situation was on the truck. Definitely could use more customer service training. My suggestion is if you cannot do service on our vehicle at the time we drop it off for YOUR set appointment, we should have been notified at that time that it would be another 4 days before you could work on it. We would have kept our vehicle. Maybe setup a call system that when you are next in line if necessary to notify you to bring your vehicle back in. I understand that there are factors that affect the work flow but communication from your end would have helped so we could have taken our vehicle back until you could have worked on it.
1/29/2025
William, we sincerely apologize for the lack of communication and the frustration this caused during your service visit. We understand how important timely updates are, especially when you're without your vehicle, and we regret that we didn’t keep you informed throughout the process. We truly appreciate your patience and suggestions, and if there’s anything we can do to make this right, please don’t hesitate to reach out.
KIMBALL, MI
John S|2021 Chevrolet Colorado
Confirmed Service Customer
1/30/2025
very good
1/30/2025
Hi John, Thank you for your feedback! We’re glad to hear you had a very good experience with us. We look forward to serving you again!
FORT GRATIOT, MI
Amanda W|2022 Chevrolet Equinox
Confirmed Service Customer
1/30/2025
Devante was an excellent representative very helpful and patient.
1/30/2025
Hi Amanda, Thank you for sharing your experience! We're so glad to hear that Devante provided you with excellent service. His helpfulness and patience are exactly what we aim for in every interaction. We appreciate your feedback and look forward to serving you again!
PECK, MI
Kenneth W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/30/2025
Frank & Ron are spot on with everything they tell you.
1/30/2025
Hi Kenneth, Thank you for your kind words! We're thrilled to hear that Frank and Ron provided you with excellent service. It's always our goal to ensure our customers have a straightforward and positive experience. We appreciate your feedback and look forward to assisting you again soon!
BRUCE TWP, MI
Thomas R|2013 Chevrolet Tahoe
Confirmed Service Customer
1/30/2025
quality service at a fair price
1/30/2025
Hi Thomas, Thank you for your feedback! We're glad to hear you were pleased with the quality of service and fair pricing. We always strive to provide the best experience for our customers, and it’s great to know we met your expectations. We look forward to assisting you again in the future!
KIMBALL, MI
Anthony A|2018 Chevrolet Malibu
Confirmed Service Customer
1/30/2025
Your service team is fantastic . Ashley is always looking out for me , she scanned my car at 5:55 when her shift ends at 6:00. She'll tell you the facts straight ,even if it's not the best of news. Then , the next day, call and tell me that my car is fixed at no charge. Total rock star team !!
1/30/2025
Hi Anthony, Thank you for your kind words! We’re thrilled to hear that Ashley and our service team provided you with exceptional service. We’re proud to have her on our team, and it's great to know she went the extra mile to assist you. We truly appreciate your trust in us, and we’re here whenever you need us!
KIMBALL, MI
Michele T|2017 Chevrolet Malibu
Confirmed Service Customer
2/3/2025
It was fine with professional service
2/3/2025
Hi Michele, we appreciate your review! It's great to know that you received professional service and that everything went smoothly. We look forward to serving you again in the future. Have a great week!
FORT GRATIOT, MI
Nancy T|2018 Chevrolet Equinox
Confirmed Service Customer
2/11/2025
went in for an oil change at appointment time, car serviced quickly and estimate provided for brake repair, all very professional and respectful.
2/11/2025
Nancy, we appreciate your feedback! It's great to hear that your service visit was prompt, professional, and respectful. Our team is always here to provide honest estimates and quality care for your vehicle. Let us know if we can assist you with anything else!
CROSWELL, MI
Gerald R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/29/2025
Service was performed in a timely manner and received a free car wash.
1/29/2025
Gerald, we're glad to hear your service was completed promptly and that you enjoyed the complimentary car wash! We appreciate your feedback and look forward to assisting you again in the future.
MARYSVILLE, MI
Ronald R|2020 Chevrolet Blazer
Confirmed Service Customer
1/31/2025
Friendly and great customer service, I couldn’t ask for anything more, keep up the great work.
1/31/2025
Hi Ronald, Your satisfaction is important to us, so we want to sincerely thank you for choosing Moran Chevrolet Ft. Gratiot and we hope to see you again soon!
PORT HURON, MI
Marcus S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/3/2025
Called about a recall issue they were able to get me in the same week,brought truck in and they had me out in under a hour thank you Moran
2/3/2025
Thank you, Marcus, for your great review! We're so glad we could get you in quickly for your recall issue and get you back on the road in under an hour. We appreciate your trust in Moran Chevrolet Ft. Gratiot, and if you need anything else, feel free to reach out!
GRANT TOWNSHIP, MI
Lori M|2017 Buick Envision
Confirmed Service Customer
2/4/2025
Everyone was very helpful and accommodating.
2/4/2025
Lori, we’re so glad to hear that our team was helpful and accommodating! Providing a great experience is always our goal. Thank you for your kind words, and we look forward to seeing you again!
PORT HURON, MI
Robert R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/5/2025
Fine, no issues
2/5/2025
Thank you for your feedback, Robert! We’re glad to hear everything went smoothly. If you ever need anything in the future, don’t hesitate to reach out.
PORT HURON, MI
Jason W|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2025
Called a week ahead and set an appointment for my truck. When I arrived for my appointment, I was told there was not even an appointment set for me. Also, that it may take a few days to even assess my vehicle. So vehicle dropped off on that Tuesday morning. Thursday they updated me (by text only) what repairs were needed. I spoke with the service department to understand the repair and approved the repair. Was told at that time it would be ready Friday afternoon. I had to call at 4pm Friday since i did not have any update. At that moment i was told parts ran late and I would not get vehicle back until Monday. Then the tech spoke with manager and suddenly my vehicle was done and ready for pickup. How does it go from waiting on parts to your vehicle is completed? Communication throughout was bad. Noone even recorded the set appointment on my initial call. I will be finding somewhere else to have my vehicle serviced moving forward and I will not recommend this location to anyone.
2/12/2025
Jason, we sincerely apologize that your appointment wasn’t recorded and that communication was lacking throughout the process. We understand how important clear and timely updates are, and we regret that we didn’t meet those expectations. Your feedback is valuable, and we will be addressing these issues internally to ensure a better experience moving forward. If there’s anything we can do to address this further, please let us know.
PORT HURON, MI
Beth J|2016 Buick Encore
Confirmed Service Customer
2/11/2025
I’ll never go to any other dealership. Moran Fort Gratiot really treats you like family!
2/11/2025
Beth, that means the world to us! We’re so grateful for your loyalty and love making you feel like part of the family. Can’t wait to see you next time!
EASTPOINTE, MI
Ray S|2022 Chevrolet Blazer
Confirmed Service Customer
2/11/2025
Well when I went to get in my car after oil change the check engine light was on. They cleared it and told me it was a known issue with no fix available. Not long after I got home it was back on. I can see why they are discontinuing the Blazer. Its not the personal at Moran's fault they were pleasant and accommodating, it is the fault of Chevrolet. This just may be my last Chevy and I have been an advocate of theirs for a long time and refused to buy foreign. It will be time in Oct to look elsewhere.
2/12/2025
Ray, we’re sorry to hear about your frustration with the check engine light and the ongoing issue with your Blazer. While our team did their best to assist, we understand how disappointing it is to feel like there’s no clear resolution. If you’d like, we’d be happy to look into any potential options to help improve your experience. Your loyalty to Chevrolet means a lot, and we’d love the opportunity to address this further. Let us know how we can assist.
PORT HURON, MI
Jo C|2021 Chevrolet Trax
Confirmed Service Customer
2/13/2025
Iam very pleased with the service I got when I brought my 2021 Trax in for an oil change...Thank you
2/13/2025
Jo Ann, we're so glad to hear you were pleased with your service! Thank you for trusting us with your 2021 Trax—we appreciate you and look forward to seeing you again next time!
MARYSVILLE, MI
Jared V|2021 Chevrolet Colorado
Confirmed Service Customer
2/14/2025
I was in and out of dealership within in an hour and half. They even wash my truck while snow was on the ground.
2/14/2025
Jared, we’re glad to hear you had such a quick and efficient visit! A freshly washed truck, even with snow on the ground, is just the cherry on top. Thanks for choosing us—we appreciate you!
FORT GRATIOT, MI
Melanie B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
2/17/2025
Frank always goes the extra mile to help me.
FRANCIS MOWINSKI
2/17/2025
Thank you, Melanie! We’re so happy to hear that Frank consistently goes the extra mile to help you. We truly appreciate your feedback and are glad to have him on our team. Looking forward to assisting you again soon!
PORT HURON, MI
Trenton B|2024 Chevrolet Trax
Confirmed Service Customer
2/18/2025
We came in for an oil change and tire rotation. It didn't take long at all. And they even sprayed the salt dust off of our car.
2/18/2025
Trenton, we’re so glad to hear your oil change and tire rotation were completed quickly! It’s great to know that we went the extra mile by cleaning off the salt dust too. Thanks for choosing us, and we look forward to seeing you again!
PORT HURON, MI
David F|2024 Chevrolet Trax
Confirmed Service Customer
2/18/2025
It was an oil change, yearly check up. What's there to tell?
2/18/2025
David, we’re glad to hear your oil change and yearly check-up went smoothly! Sometimes it’s the simple things that make the difference. Thanks for choosing us, and we look forward to seeing you next time!
DECKERVILLE, MI
Michael F|2025 Chevrolet Traverse
Confirmed Sales Customer
2/20/2025
I wanted a new Chevy Traverse Lt Grey in color. I saw on the Moran Website they had one in transit. I spoke with my favorite salesman Frank Mowinski and had him tag it for me and when it came in he contacted me and the rest is history. Very smooth and easy transaction with full transparency.
FRANCIS MOWINSKI
2/20/2025
Hi Michael, we’re so glad to hear that Frank made your Chevy Traverse purchase such a smooth and transparent experience! It’s always great when everything falls into place just right. We truly appreciate your trust and loyalty—enjoy your new Traverse, and we look forward to seeing you again in the future!
PORT HURON, MI
Bernd S|2025 Chevrolet Blazer
Confirmed Sales Customer
2/20/2025
Excellent service. This was my third time leasing there with Jacob. Very knowledgeable and spent time looking for the right vehicle for me.
JACOB SCHROEDER
2/20/2025
Bernd, we truly appreciate your loyalty and are so glad to hear that Jacob has continued to provide you with excellent service! Finding the right vehicle is important, and we’re happy he took the time to make sure you got exactly what you needed. Thank you for choosing us again—we look forward to serving you in the future!
KIMBALL, MI
Robert M|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
2/20/2025
I’ve worked with Jacob before and he’s a good person, first time I’ve ever repeated a buy from dealership
JACOB SCHROEDER
2/20/2025
Robert, it’s fantastic to hear that Jacob made such a great impression that you chose to return! We truly appreciate your trust and loyalty, and we’re glad Jacob provided the kind of service that keeps you coming back. Thank you for choosing us again—we look forward to helping you in the future!
FORT GRATIOT, MI
Mary D|2023 Chevrolet Equinox
Confirmed Service Customer
2/20/2025
Very friendly and helpful
2/20/2025
Mary, we’re so glad to hear you had a friendly and helpful experience! Thank you for your kind words—we appreciate your support and look forward to seeing you again!
WALES, MI
Steven L|2024 Chevrolet Trax
Confirmed Service Customer
2/20/2025
Got the vehicle back in the time ptomised.
2/20/2025
Hi Steven, thank you for your feedback! We're glad to hear we were able to get your vehicle back to you within the promised time. We appreciate your business and look forward to serving you again at Moran Chevrolet Ft. Gratiot!
EAST CHINA, MI
Kenneth W|2025 Chevrolet Trax
Confirmed Sales Customer
2/21/2025
Frank was spot on
FRANCIS MOWINSKI
2/21/2025
Kenneth, we’re glad to hear that Frank provided such a great experience! We’ll be sure to pass along your kind words. If there’s anything else we can do for you, don’t hesitate to reach out.
BRUCE TWP, MI
Jeffrey P|2025 Chevrolet Blazer
Confirmed Sales Customer
2/21/2025
The agent was great, the vehicles just cost to much
FRANCIS MOWINSKI
2/21/2025
Jeffrey, we’re glad to hear you had a great experience with our agent! We understand that pricing can be a concern, and we always strive to offer the best value possible. If there’s anything we can do to help or explore options that better fit your budget, we’d love to assist. Thanks for your feedback, and we appreciate you giving us the opportunity to work with you!
CLARKSTON, MI
Lea K|2023 Chevrolet Equinox
Confirmed Service Customer
2/13/2025
Everyone was very helpful and knowledgeable
2/13/2025
Lea, we’re so glad to hear that you found our team helpful and knowledgeable! Providing a great experience is always our goal, and we appreciate you taking the time to share your feedback. We look forward to seeing you again in the future!
MARYSVILLE, MI
Eugenia F|2018 Buick Encore
Confirmed Service Customer
2/13/2025
Easy in, easy out! All polite along the way.
2/13/2025
Eugenia, we’re so glad to hear your experience was quick and easy! Providing smooth and polite service is always our goal. Thank you for your feedback, and we look forward to serving you again soon!
GRANT TOWNSHIP, MI
William S|2025 Chevrolet Trailblazer
Confirmed Sales Customer
2/16/2025
Eric and Bonnie were very nice and professional
ERIC DEISING
2/16/2025
Hi William, thanks for sharing your experience! We're glad to hear that Eric and Bonnie provided you with excellent service at Moran Chevrolet Ft. Gratiot. We appreciate your feedback!
LEXINGTON, MI
Anthony A|2018 Chevrolet Malibu
Confirmed Service Customer
2/16/2025
With a snowstorm on it's way , I was able to get a quick oil change and tire rotation while enjoying a fresh cup of coffee, without an appointment. Thanks again for taking care of me.
2/16/2025
Hi Anthony, We're glad we could take care of your oil change and tire rotation quickly, especially with the snowstorm on the way. Stay safe out there!
KIMBALL, MI
Janyce M|2024 Chevrolet Colorado
Confirmed Service Customer
2/19/2025
Ashley Tokarski was very friendly and helpful. It was a pleasure dealing with her.
2/19/2025
Thanks, Janyce! We're so happy to hear that Ashley provided such friendly and helpful service. We'll be sure to pass along your kind words! We appreciate your support and look forward to seeing you again!
KIMBALL, MI
David E|2016 Chevrolet Tahoe
Confirmed Service Customer
2/22/2025
Couldn’t use my on star points because of computer problems, but otherwise ok.
2/23/2025
Hi David, thank you for your feedback! We apologize for the issue with your OnStar points due to computer problems, but we're glad to hear everything else went well. Let us know if you need any further assistance!
GOODELLS, MI
Wayne B|2022 Chevrolet Bolt EUV
Confirmed Service Customer
2/25/2025
Waiting 7 days for an appointment was initial normal experience. Then Began with 3 days of diagnosis when I was expecting completion on first day which is what I incurred for 10,000 and 20,000 mile. The recommendation on 5th day was to replace all tires which I agreed to. When tires did not come in on Monday, I felt 8 days at the dealership was beyond what I could accept. I requested my vehicle back. I left mad as previous 10,000 and 20,000 took 3.5 hours as I waited at a nearby Chevrolet dealership that serviced electric vehicles which Moran did not do in 2022.
2/27/2025
Wayne, we truly appreciate your patience and feedback. While some repairs can take longer due to diagnosis and parts availability, we regret that the timeline didn’t align with your expectations. If there’s anything we can do to restore your confidence in our service, please don’t hesitate to reach out.
LEXINGTON, MI
Steven M|2020 Chevrolet Traverse
Confirmed Service Customer
2/22/2025
Nothing to add..
2/23/2025
Hi Steven, we appreciate the 5 stars! We're glad to know your experience at Moran Chevrolet Ft. Gratiot was a positive one. If you need anything, don't hesitate to reach out!
GRANT TOWNSHIP, MI
Joscine P|2019 Chevrolet Traverse
Confirmed Service Customer
2/23/2025
Fast service!!
2/23/2025
Thank you for your feedback, Joscine! We're glad to hear that you had a fast service experience. We look forward to serving you again soon!
GREENWOOD, MI
Pamala P|2025 Chevrolet Equinox
Confirmed Sales Customer
2/24/2025
Frank M was very friendly and accommodating. He knew exactly what I wanted and he delivered. I will highly recommend him to anyone I hear of wanting a new vehicle.
FRANCIS MOWINSKI
2/24/2025
Thank you, Pamala, for your kind words! We're thrilled to hear that Frank M was friendly, accommodating, and delivered exactly what you were looking for. Your recommendation means a lot to us, and we look forward to helping anyone you send our way find their perfect vehicle!
COLUMBUS, MI
Richard R|2009 Chevrolet Silverado
Confirmed Service Customer
2/24/2025
Repair was a recall for air bag inflator.
2/24/2025
Richard, thank you for choosing us for your airbag inflator recall repair. We’re committed to keeping you safe and appreciate your trust in our service. If you have any questions or need further assistance, please feel free to reach out.
PORT HURON, MI
Larry E|2022 Chevrolet Equinox
Confirmed Service Customer
2/25/2025
Was met at my car as soon as I pulled in. The rest they handled until they brought my car back to me
2/25/2025
Hi Larry! We're glad to hear your visit to Moran Chevrolet Ft. Gratiot was seamless from start to finish. Thanks for your feedback!
FORT GRATIOT, MI
Denis P|2023 Chevrolet Colorado
Confirmed Service Customer
2/26/2025
Took my truck in for an oil change and tire rotation( only 10,000 miles) On the way home, code lights were coming on , transmission acting up, traction control and check engine light came on also. So my truck is still at the dealership and I’m waiting to hear what’s wrong. Absolutely no issues prior to oil change.
2/27/2025
Hi Denis, we’re sorry to hear about the issues you’ve experienced with your truck after the service. We appreciate your patience as we work to diagnose and resolve the issue, and we will keep you updated every step of the way. Please don’t hesitate to reach out if you have any questions in the meantime. Your satisfaction is very important to us.
CAPAC, MI
Lorraine B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
2/28/2025
very good service, our salesman was very helpful.
BRETT BONNER
2/28/2025
Thank you, Lorraine! We're glad you received great service and that your salesperson was helpful. We appreciate your support and look forward to assisting you again in the future!
FORT GRATIOT, MI
Judith M|2019 Chevrolet Equinox
Confirmed Service Customer
2/28/2025
All your staff was courteous, answered my questions, and helpful. The waiting area was clean and the wait time for my service was acceptable.
2/28/2025
Thank you, Judith! We're happy to hear that our team provided courteous and helpful service while answering your questions. It's great to know you found the waiting area clean and the service time reasonable. We appreciate your feedback and look forward to serving you again!
CROSWELL, MI
Ronald C|2023 Chevrolet Blazer
Confirmed Service Customer
2/28/2025
the staff was very helpful on getting my auto serviced
2/28/2025
Thank you, Ronald! We're glad our staff was able to assist you with your service needs. We appreciate your support and look forward to helping you again in the future!
CAPAC, MI
Sharon C|2022 Chevrolet Equinox
Confirmed Service Customer
2/28/2025
Great job well done our car came back repaired, cleaned inside and out. The service agent was very efficient and treated us great. We are very pleased, thank you.
2/28/2025
Thank you, Sharon! I'm so glad to hear you had such a positive experience. We take pride in delivering excellent service, and it's great to know your car was returned to you repaired, cleaned, and in top shape. We appreciate your support and look forward to assisting you again in the future!
PORT HURON, MI
Denis P|2023 Chevrolet Colorado
Confirmed Service Customer
2/28/2025
There was an issue with my truck after an oil change. The dealership responded quickly , gave me a loaner, and the problem was corrected within48 hours. Thank you also to Frank M for his concern re this issue. We have always been very satisfied with the dealership.
2/28/2025
Denis, we appreciate your patience and are glad our team, including Frank M., could quickly resolve the issue and get you back on the road. Your continued trust means a lot to us, and we’re always here to ensure you have a great experience. Thanks for your support!
CAPAC, MI
Rebecca B|2018 Chevrolet Traverse
Confirmed Service Customer
3/2/2025
Very well
3/2/2025
Thank you, Rebecca, for the 5 stars! We're glad to hear everything went well. We look forward to assisting you again in the future!
port huron, MI
Kathleen S|2025 Chevrolet Equinox
Confirmed Sales Customer
3/3/2025
Very efficient salesman
JACOB SCHROEDER
3/3/2025
Kathleen, thank you for your feedback! We're thrilled to hear that you had an efficient experience with our salesman. We appreciate your business and look forward to assisting you again in the future!
PORT HURON, MI
William W|2025 Chevrolet Blazer
Confirmed Sales Customer
3/3/2025
Process went really fast. Great help from Ron C and Frank M.
FRANCIS MOWINSKI
3/3/2025
William, thank you for your feedback! We're thrilled to hear that the process went quickly and smoothly for you. Ron C and Frank M will be happy to hear your kind words. We appreciate your business and look forward to assisting you again in the future!
SAINT CLAIR, MI
Carol K|2025 Chevrolet Blazer
Confirmed Sales Customer
3/4/2025
Repeat lease, very easy to take care of. Brett had everything ready.
BRETT BONNER
3/4/2025
Carol, thank you for your continued trust in us! We’re so glad to hear that your repeat lease was easy and that Brett had everything ready for you. We truly appreciate your loyalty and look forward to working with you again in the future!
LEXINGTON, MI
Michael T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/4/2025
I dropped my vehicle off for oil change and tire rotation! Upon returning to the dealership the vehicle service was completed in a timely manner! All employees were professional and polite!
3/4/2025
Michael, thank you for sharing your experience! We’re glad to hear that your oil change and tire rotation were completed in a timely manner and that our team was professional and polite. We truly appreciate your feedback and look forward to assisting you again in the future!
PORT HURON, MI
John R|2018 GMC 1500 Sierra
Confirmed Service Customer
3/4/2025
Weather has been very messy here in Michigan, my truck was really dirty. When Moran’s technicians finished servicing my truck they brought it back to me, washed. That was a pleasant surprise. Thanks Morans!
3/4/2025
John, thank you for sharing your experience! We’re so glad to hear that our team’s service and the surprise wash made your day a little brighter, especially with the messy weather. We appreciate you choosing Moran’s and look forward to assisting you again in the future!
FORT GRATIOT, MI
Karen E|2025 Chevrolet Equinox
Confirmed Sales Customer
3/4/2025
My salesman Brett Bonner was awesome. He asked questions about what I wanted in a car. I told him he was able to get me what I wanted plus there was things I never expected. Completely satisfied with the service:)
BRETT BONNER
3/4/2025
Hi Karen, Thank you for your kind words! We're thrilled to hear that Brett Bonner was able to help you find exactly what you were looking for, and that you were pleasantly surprised by the experience. We're so glad you're satisfied with the service, and we appreciate you sharing your feedback! Let us know if there's anything else we can do for you.
FORT GRATIOT, MI
Charlene S|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
3/4/2025
i like your dealership i trust your people will be honest with me and not try to screw me over with false information that has to be done with my truck i am on a fixed income and can not be screwed over ashley is my write up person and i trust her to be honest with me i see that devante sein is back he used to be my write up person i am glad that he is back he is a nice kid
3/4/2025
Hi Charlene, Thank you for your feedback! We're so glad to hear that Ashley and DeVante have earned your trust. We take pride in providing honest and transparent service, and we appreciate you choosing us for your vehicle needs. If you ever need anything else, please don't hesitate to reach out!
CROSWELL, MI
Daniel M|2011 GMC Terrain
Confirmed Service Customer
3/4/2025
Problem fix. Got new battery.
3/5/2025
Daniel, we're glad to hear that your issue was resolved with a new battery! If you ever need anything else, don’t hesitate to reach out. Safe travels!
CLYDE, MI
Barbara O|2021 GMC Canyon
Confirmed Service Customer
3/7/2025
Fast, friendly, professional service.
3/7/2025
Thank you, Barbara! We’re so glad to hear you had fast, friendly, and professional service. We truly appreciate your feedback and look forward to assisting you again in the future!
KIMBALL, MI
Kimberly K|2019 Chevrolet Trax
Confirmed Service Customer
2/26/2025
Everyone is so friendly and helpful
2/26/2025
Kimberly, thank you for your kind words! We're so glad to hear that our team was friendly and helpful. We truly appreciate your feedback and look forward to assisting you again soon!
COLUMBUS, MI
Linda L|2023 Chevrolet Blazer
Confirmed Service Customer
3/1/2025
Good service and on time.
3/2/2025
Thank you, Linda! We're glad to hear you had good service and that we were able to stay on schedule. We look forward to serving you again in the future!
FORT GRATIOT, MI
Jay R|2015 Chevrolet Equinox
Confirmed Service Customer
3/1/2025
It's always very clean. Service is usually a little quicker though. I planned 75 minutes, unfortunately it was longer and I missed my next appointment.
3/2/2025
Thank you for your feedback, Jay! We’re glad to hear that you find our facility clean. We apologize for the longer service time and understand how frustrating that can be. We’ll work to improve our efficiency to ensure a smoother experience in the future. Thank you for your patience!
KENOCKEE, MI
Robert J|2025 Chevrolet Traverse
Confirmed Sales Customer
3/2/2025
Great experience easy process
ERIC DEISING
3/2/2025
Thank you, Robert! We're happy to hear you had a great experience and that the process was easy. We look forward to assisting you again soon!
PORT HURON, MI
Darryl B|2022 Chevrolet Blazer
Confirmed Service Customer
3/2/2025
Work was done quick and looks good. Also had a nice loaner vehicle.
3/2/2025
Thank you, Darryl! We're glad to hear the work was completed quickly and to your satisfaction. It's great that you had a nice loaner vehicle during the process. We look forward to serving you again in the future!
SAINT CLAIR, MI
David D|2015 GMC Canyon
Confirmed Service Customer
3/10/2025
I was very pleased with service. Quick, efficient, and courteous
3/10/2025
Thank you, David! We're so glad to hear that your service was quick, efficient, and courteous. We appreciate your feedback and look forward to assisting you again in the future!
PORT HURON, MI
Wendy M|2021 Chevrolet Equinox
Confirmed Service Customer
3/11/2025
Very efficient company. Friendly people. Moran cares about their customers.
3/11/2025
Thank you, Wendy! We appreciate your kind words and are glad to hear you had a great experience with our team. Customer care is our top priority, and we're happy to know it showed. We look forward to serving you again in the future!
PORT HURON, MI
Linda S|2019 Chevrolet Equinox
Confirmed Service Customer
3/13/2025
I was expecting to be told I had major problems, but instead only needed a wheel balance due to major potholes. I appreciate as a woman, the honesty and not worrying about being taken advantage of. Kudos to your team. Service was quick enough that I was able to wait for my vehicle.
3/13/2025
Thank you, Linda! We’re so glad to hear that your experience with us was honest, efficient, and reassuring. Our team is committed to providing trustworthy service to every customer, and it’s wonderful to know you felt confident in our care. We appreciate your kind words and look forward to assisting you again whenever you need us!
SAINT CLAIR, MI
Deborah S|2024 Chevrolet Blazer
Confirmed Service Customer
3/10/2025
I am always well taken care of. I love Moran Chevrolet!
3/10/2025
Thank you, Deborah! We're so happy to hear that you're always well taken care of and that you love Moran Chevrolet! We truly appreciate your continued support and look forward to serving you for years to come.
GOODELLS, MI
Heather A|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/12/2025
My experience overall was wonderful. Jacob is very knowledgeable about the vehicle that I was inquiring about and could answer all of my questions that I had. He is very helpful in making the buying process very easy. Jon was wonderful and professional with signing all of the paperwork in expedited the process with ease. I would not go anywhere else to purchase another vehicle!
JACOB SCHROEDER
3/12/2025
Thank you, Heather! We're so glad to hear that Jacob and Jon made your car-buying experience smooth and enjoyable. Their knowledge and professionalism truly set the tone for a great experience, and we’re thrilled to know that we earned your trust. We greatly appreciate your feedback and look forward to assisting you again in the future when you're ready for your next vehicle!
WALES, MI
Dale L|2021 Chevrolet Traverse
Confirmed Service Customer
3/14/2025
Thanks for the car wash.
3/14/2025
You're very welcome, Dale! We're glad you enjoyed the car wash. It’s always a pleasure to take care of you and your vehicle. See you next time!
CROSWELL, MI
Brett B|2012 Chevrolet Silverado
Confirmed Service Customer
3/14/2025
Everything I expected was delivered. Super job.
3/14/2025
Thank you, Brett! We’re so glad to hear that everything met your expectations. Your satisfaction is our priority, and we appreciate your positive feedback! Looking forward to serving you again in the future!
MARYSVILLE, MI
Donna T|2018 Chevrolet Equinox
Confirmed Service Customer
3/14/2025
Everyone was very friendly and courteous.
3/14/2025
Thank you, Donna! We’re so glad to hear that you had a positive experience with our friendly and courteous team. Your feedback means a lot to us, and we look forward to serving you again in the future!
KIMBALL, MI
Jerome F|2023 Chevrolet Traverse
Confirmed Service Customer
3/14/2025
Excellent and quick
3/14/2025
Thank you, Jerome! We’re so glad to hear that your experience was excellent and quick. We appreciate your feedback and look forward to assisting you again in the future!
KIMBALL, MI
Mark K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/14/2025
The experience was thorough, friendly and met all my expectations!!!
ERIK SIMON
3/15/2025
Hi Mark, thank you for your review! We're thrilled to hear your experience was thorough, friendly, and met all your expectations at Moran Chevrolet Ft. Gratiot. Let us know if we can assist you with anything else!
MACOMB, MI
Barry W|2022 Chevrolet Colorado
Confirmed Service Customer
3/17/2025
Very easy to schedule appointment and once I arrived at Moran in Ft Gratiot the sevice process was smooth. I waited in the comfortable lounge for less than 45 minutes for my service to be completed. Thank you.
3/17/2025
Thank you, Barry! We’re so glad to hear that scheduling your appointment was easy and that the service process was smooth and efficient. We truly appreciate your feedback and are happy you had a comfortable experience while waiting. If you need anything else, don’t hesitate to reach out!
SMITHS CREEK, MI
Ruth S|2025 Chevrolet Equinox
Confirmed Sales Customer
3/18/2025
Sales man was very helpful and helped us get the best deal, thanks Brett Bonner
BRETT BONNER
3/18/2025
Thank you, Ruth! We're so glad to hear that Brett Bonner was helpful and got you the best deal. We appreciate your support and hope you enjoy your new vehicle!
GRANT TOWNSHIP, MI
John C|2024 Chevrolet Trax
Confirmed Service Customer
3/18/2025
Friendly service.
3/18/2025
Hi John! Thank you for your feedback! We're happy to hear that you had a friendly experience with us. We appreciate your business and look forward to serving you again!
PORT HURON, MI
Robert N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/19/2025
Great experience from start to finish! Very pleased with the service.
3/19/2025
Thank you, Robert! We’re thrilled to hear that you had a great experience from start to finish. We appreciate your kind words and are so pleased that you were happy with the service. We look forward to seeing you again soon!
FORT GRATIOT, MI
James C|2023 Chevrolet Traverse
Confirmed Service Customer
3/19/2025
On time, polite & washed my car!
3/19/2025
Thank you, James! We’re glad to hear your experience was on time and that our team went the extra mile by washing your car. We appreciate your feedback and look forward to serving you again soon!
PORT HURON, MI
Larry F|2023 Chevrolet Traverse
Confirmed Service Customer
3/23/2025
the experiece was very good
3/23/2025
Thank you, Larry! We're glad to hear your experience was very good. We appreciate you choosing us and look forward to welcoming you back in the future!
PORT HURON, MI
Sierra W|2025 Chevrolet Traverse
Confirmed Sales Customer
3/24/2025
Brett was amazing to work with and the office environment was inviting and easy to navigate.
BRETT BONNER
3/24/2025
Thank you, Sierra! We’re so glad to hear Brett made your experience a great one and that you felt comfortable in our space. Creating a welcoming environment and providing helpful service is exactly what we strive for. We truly appreciate your kind words!
BAD AXE, MI
Frances L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/24/2025
I was expected to pay for a service I did not order then was rudely questioned by a member of the service team.
3/25/2025
Thank you for taking the time to share your feedback, Frances. We’re sorry to hear about your experience and that you felt you were charged for a service you didn’t order.Your satisfaction is important to us, and we would appreciate the opportunity to resolve this matter. Please reach out to us directly so we can assist you further. Thank you for your understanding.
GREENWOOD, MI
Kris H|2025 Chevrolet Equinox
Confirmed Sales Customer
3/25/2025
Smooth, fast process
JACOB SCHROEDER
3/25/2025
Hi Kris, Thank you for your feedback! We’re glad to hear that you had a smooth and fast experience with us. If you need any further assistance, feel free to reach out.
GREENWOOD, MI
Steven B|2018 Chevrolet Malibu
Confirmed Service Customer
3/16/2025
Great friendly service!
3/16/2025
Thank you, Steven! We're glad to hear you had a great experience with our team at Moran Chevrolet Ft. Gratiot. We look forward to serving you again soon!
KIMBALL, MI
Donald M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/16/2025
Everything went as planned. service done in a timely manner.
3/16/2025
Hello Donald, Thank you for your feedback! We're glad to hear everything went as planned and that your service was completed in a timely manner. If you need anything else, don't hesitate to reach out!
GRANT TOWNSHIP, MI
Carl T|2019 Chevrolet Equinox
Confirmed Service Customer
3/19/2025
They did a good job
3/19/2025
Thank you, Carl! We're thrilled to hear our team did a great job. Your satisfaction means a lot, and we look forward to seeing you again soon!
CROSWELL, MI
Ashwinkumar P|2023 Chevrolet Blazer
Confirmed Service Customer
3/20/2025
Good dealership Professionals staff. Helping your need.
3/20/2025
Thank you for your review! We're so glad to hear that you had a positive experience with our professional staff. We appreciate your feedback and look forward to helping you again in the future!
PORT HURON, MI
James B|2025 Chevrolet Trax
Confirmed Service Customer
3/21/2025
Always great service, but clearly a lack of documentation and or communication as my husband was called the day after my appt asking why we didn't bring in our car for the scheduled oil change. I showed up to my appt the following day as scheduled
3/21/2025
Thank you for your feedback, James. We apologize for the confusion regarding your appointment and understand how frustrating this situation must have been. We’ll review our communication and documentation processes to ensure this doesn’t happen again. We appreciate your understanding and continued trust in Moran Chevrolet Ft. Gratiot.
KIMBALL, MI
Karen J|2012 Chevrolet Impala
Confirmed Service Customer
3/25/2025
Service was done in a timely manner. Also was my sixth oil change and got it done for free with my punched out card. It is a great incentive.
3/25/2025
Hi Karen! Thank you for the awesome review! We’re glad your service was timely, and that your sixth oil change was free with your punched-out car. We love rewarding our loyal customers. See you next time!
PORT HURON, MI
John L|2025 Chevrolet Trax
Confirmed Sales Customer
3/25/2025
Great job had my new car in 2 days Eric deisingand body did a great job went over everything with me great transaction highly satisfied.
ERIC DEISING
3/25/2025
Hi John! Thank you for the awesome review! We’re so glad Eric Deising and the team did a great job getting your new car ready in just 2 days—walking you through everything for a smooth, highly satisfying transaction. Enjoy your new ride, and we hope to see you again!
CROSWELL, MI
Joyce O|2017 Buick Encore
Confirmed Service Customer
3/27/2025
My wife brought her car to be looked at and it wasn't till the very end of the day you finally looked at her car. If that wasn't bad enough you told her it would cost $6000.00 to repair the oil leaks and she called me crying about the cost. Do you realize that cost is not far from just replacing the complete engine? On the work order it looks like any place they saw oil, that area would need attention which is so stupid. The oil leak just started and there is no way you can have 4 different areas that are leaking oil. The way you should have explained it to my wife is that you would repair the place you see oil and start there since gravity takes the oil downward. I have always spoke highly of your service department but now I'm not sure I can do that. I would hope someone will speak to me in person so we can discuss this matter. Ronald Osterland 810-751-9881
3/28/2025
Hi Ronald, thank you for sharing your wife’s experience with us. We’re sorry to hear she was upset about the timing and estimate for the oil leaks. We understand your concern about the multiple areas noted on the work order and how it was explained. We’ve always appreciated your kind words about our service department and would like to keep that trust. We’d be happy to discuss this with you—please reach out to us at your convenience. Thanks again for reaching out!
EAST CHINA, MI
Sarah G|2025 Chevrolet Equinox
Confirmed Sales Customer
3/26/2025
Eric and Bonnie made the process of turning in and purchasing a new lease very easy. The entire process was smooth and fast!
ERIC DEISING
3/26/2025
Hi Sarah! Thank you for the wonderful review! We’re so glad Eric and Bonnie made turning in and purchasing your new lease easy, with a smooth and fast process. We’re happy to help—enjoy your new ride, and see you next time!
MARYSVILLE, MI
Gordon C|2013 Chevrolet Avalanche
Confirmed Service Customer
3/27/2025
they did a good job
3/27/2025
Hi Gordon! Thank you for your feedback! We’re glad to hear that you had a positive experience at Moran Chevrolet Ft. Gratiot. We look forward to assisting you again!
FORT GRATIOT, MI
Orren S|2024 Chevrolet Trax
Confirmed Service Customer
3/28/2025
Good and friendly service
3/28/2025
Hi Orren, thanks for the feedback! We’re happy to hear you enjoyed good and friendly service—it’s always our goal to make your visit a positive one. Hope to see you again soon!
KIMBALL, MI
Rodney S|2020 Chevrolet Equinox
Confirmed Service Customer
3/28/2025
Professional and great auto repair
3/28/2025
Hi Rodney, thank you for your review! We’re pleased to hear you found our auto repair services professional and great. It’s our aim to keep your vehicle in top shape, and we’re glad we delivered. We’d be happy to assist you again whenever you need us!
FORESTVILLE, MI
Sanarya M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
3/31/2025
I cannot say enough great things about my experience working with Frank at the Port Huron location! After trying for over a year to find the right deal and a good rate, Frank was the only one who made it happen. He went above and beyond in every way, ensuring I got the best possible deal while making the entire process smooth and stress-free. His professionalism, dedication, and kindness made my first car lease an incredible experience. If I could give him a bonus, I absolutely would! If you're looking for someone who truly cares about their customers and will work tirelessly to get you the best deal, Frank at the Port Huron location is the one to go to. Thank you, Frank, for making this such a great experience I couldn't be happier!
FRANCIS MOWINSKI
3/31/2025
Sanarya, thank you so much for your heartfelt and thoughtful review! We’re thrilled to hear that Frank made your first leasing experience such a positive one. His dedication, professionalism, and genuine care for our customers truly shine, and your kind words mean the world to us. We’re so glad he could help you find the right deal after such a long search. Congratulations on your new vehicle, and thank you for choosing us!
SHELBY TOWNSHIP, MI
Hannah P|2025 Chevrolet Trax
Confirmed Sales Customer
4/2/2025
We had the privilege of having Brett Bonner as our salesman. He was very easy to work with and was willing to go above and beyond to deliver us the best service. He did deliver and we went home with our new 2025 Chevy Trax ACTIV. We will definitely use Brett in the future for our automotive needs.
BRETT BONNER
4/2/2025
Hi Hannah, thanks for sharing your experience! We’re thrilled to hear Brett Bonner was such a privilege to work with—easygoing and going above and beyond is his style, and we’re so glad he delivered for you with your new 2025 Chevy Trax ACTIV. It’s awesome you’ll be coming back to him for your future automotive needs! Enjoy your new ride!
LAKEPORT, MI
Janet P|2025 Chevrolet Blazer
Confirmed Sales Customer
4/3/2025
This was a great experience. Everything about it was so easy and everyone was extremely helpful. Thank you!
ERIC DEISING
4/3/2025
Thank you for the great feedback, Janet! We're so glad to hear that your experience was easy and that our team was helpful. We appreciate your business and hope to assist you again in the future!
GROSSE POINTE WOODS, MI
Paul B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/5/2025
Every team member was friendly and helpful. We have dealt with the finance manager Jon twice now and he is happy to take the time to explain the paperwork and answer any questions. The main reason we came to this dealership is because of John Lewis, this Silverado Trailboss is the 5th vehicle we have purchased from John in the last 8 years and we recommend him (there-by the dealership he works for) any chance we get.
JOHN LEWIS
4/6/2025
Thank you, Paul! We’re truly honored by your continued trust and loyalty over the years. It’s wonderful to hear that John Lewis and Jon in finance have consistently provided the kind of thoughtful, attentive service that keeps you coming back. Your recommendation means everything to us, and we’re so glad your new Silverado Trailboss found its way home with you. Enjoy every mile, and thank you again for being such a valued part of our dealership family!
KIMBALL, MI
Blaine N|2022 Chevrolet Traverse
Confirmed Service Customer
4/7/2025
Great job 👏
4/7/2025
Hi Blaine, thanks for the applause! We’re happy to hear you think we did a great job. Let us know if we can help you out again—we’d love to keep up the good work!
KIMBALL, MI
Karen M|2016 Chevrolet Colorado
Confirmed Service Customer
4/8/2025
Efficient and very helpful
4/8/2025
Thank you, Karen! We’re so glad to hear everything was efficient and helpful during your visit. We appreciate your kind words and look forward to seeing you again!
LEXINGTON, MI
Deanna S|2025 Chevrolet Traverse
Confirmed Sales Customer
4/8/2025
It was super easy and quick!
JACOB SCHROEDER
4/8/2025
Thank you, Deanna! We’re so glad to hear everything was quick and easy—that’s exactly the experience we aim to provide. We appreciate you stopping by!
CLYDE, MI
Charlene S|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
4/8/2025
my write up person is ashley i like working with her she always makes sure i under stands what is going on with my truck and trys to get the best service and repairs for my truck and budgetand i like dealing with moran thhey are local and concerning about my truck
4/8/2025
Thank you, Charlene! We're so glad to hear how much you enjoy working with Ashley—she truly cares about making sure everything is clearly explained and tailored to your needs. It's wonderful to know you feel supported and valued, both by her and our team. We appreciate your loyalty and are proud to be your trusted, local service center!
CROSWELL, MI
Gerald M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/28/2025
Morans did a fine job, oil change and 2 recalls. Plus they topped off all fluids, Plus rotated my tires. great quality work I will return.
3/28/2025
Gerald, thank you for the kind words! We’re so glad to hear everything was taken care of efficiently and to your satisfaction. It means a lot that you noticed the attention to detail, and we truly appreciate your trust. We look forward to welcoming you back!
LAKEPORT, MI
Dennis M|2018 Buick Encore
Confirmed Service Customer
4/2/2025
Everyone was very professional and courteous..
4/2/2025
Hi Dennis, thanks for the feedback! We’re glad to hear everyone was very professional and courteous—it’s what we aim for every time. Appreciate your kind words and hope to see you again!
PORT HURON, MI
Deborah M|2024 Chevrolet Equinox
Confirmed Service Customer
4/3/2025
Friendly customer service,
4/3/2025
Thank you, Deborah! We're so glad you had a positive experience with our friendly team. We appreciate your support and look forward to seeing you again!
RICHMOND, MI
Susan T|2021 Buick Encore GX
Confirmed Service Customer
4/6/2025
Treated wonderfully..efficient and thoughtful
4/6/2025
Thank you, Susan! We’re so happy to hear you felt well taken care of. Providing efficient, thoughtful service is what we strive for, and your feedback means a lot. We truly appreciate your support!
FORT GRATIOT, MI
Kenneth S|2015 Chevrolet Impala Limited
Confirmed Service Customer
4/7/2025
Ashley Tokarski did a great job of informing me of what was being done and used everything she could to save me money on my repairs.
4/7/2025
Hi Kenneth, Thank you for sharing your positive experience! We're thrilled to hear that Ashley Tokarski took such great care in informing you about your repairs and finding ways to save you money. We truly appreciate your feedback and look forward to serving you again in the future!
KIMBALL, MI
Douglas M|2025 GMC Sierra 1500
Confirmed Service Customer
4/7/2025
Exceptional service!
4/7/2025
Hi Douglas, Thank you for your feedback! We're thrilled to hear you had an exceptional experience with us at Moran Chevrolet Ft. Gratiot. We appreciate your business and look forward to serving you again soon!
NEW BALTIMORE, MI
Darryl B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/10/2025
Hade oil change , everything was done in a timely manner.
4/10/2025
Thank you, Darryl! We're glad to hear your oil change was completed promptly and everything went smoothly. We appreciate you taking the time to share your experience with us!
SAINT CLAIR, MI
Angela M|2019 Chevrolet Blazer
Confirmed Service Customer
4/11/2025
It took over an hour and a half for an oil change. That is way too long
4/11/2025
Thank you for your feedback, Angela. We're glad you took the time to share your experience, and we understand that waiting over an hour for an oil change can be frustrating. We appreciate your patience and will be sure to look into ways we can improve efficiency moving forward. We hope to make your next visit a smoother one!
FORT GRATIOT, MI
Stephanie T|2025 Chevrolet Traverse
Confirmed Sales Customer
4/8/2025
Very pleased with Jacob Schroeder
JACOB SCHROEDER
4/8/2025
Thank you, Stephanie! We're so glad to hear you were pleased with Jacob—he truly aims to make every experience a positive one. We appreciate you taking the time to share your feedback!
LEXINGTON, MI
Timothy H|2024 GMC Sierra 1500
Confirmed Service Customer
4/9/2025
Had an appointment with Kyle at 9:00 am and I was out at 9:30 and they washed my truck for me.
4/9/2025
Thank you, Timothy! We're glad to hear your appointment with Kyle was quick and efficient—and a freshly washed truck is always a nice bonus! We appreciate you stopping in and look forward to seeing you next time.
GROSSE POINTE WOODS, MI
Martha S|2025 Chevrolet Traverse
Confirmed Service Customer
4/10/2025
Kyle in the service department was helpful . I enjoy coming to your dealership because your staff is so professional
4/10/2025
Thank you, Martha! We're so glad to hear Kyle was helpful and that you enjoy visiting us. It means a lot to know our team's professionalism stands out to you—we truly appreciate your kind words and continued support!
SAINT CLAIR, MI
Michael J|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
4/14/2025
Frank M. at the Ft Gratiot dealership was very helpful and professional. The closing went very well and we were very pleased overall. Michael J.
FRANCIS MOWINSKI
4/14/2025
We really appreciate your thoughtful feedback, Michael! It’s wonderful to hear Frank took great care of you and made the process smooth and professional! Thanks again for choosing Moran Chevrolet Ft. Gratiot—we look forward to serving you again in the future!
JEDDO, MI
Rita E|2014 GMC Terrain
Confirmed Service Customer
4/16/2025
Great job! Courteous staff.
4/16/2025
Thank you, Rita! We're so glad to hear you had a great experience with our team. We truly appreciate your kind words!
PORT HURON, MI
Christina H|2018 Chevrolet Equinox
Confirmed Service Customer
4/16/2025
Clean, very friendly and helpful!
4/16/2025
Thank you, Christina! We're thrilled to hear you had a positive experience. We take pride in providing a clean and welcoming environment, and it's great to know our team was able to assist you!
JEDDO, MI
Matthew M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/17/2025
A week after having bought a certified preowned Silverado, I arrived for an appointment I made to get my second key fob programmed (my salesman ordered it). The cost was already covered as part of the vehicle purchase. I sat in the waiting room for 2.5 hours after having been told twice that it wouldn’t take much longer. I was calm, but upset and the service girl knew it. They told me the cost would then be covered. I told them it was already covered as part of the purchase, and they just repeated that it would be covered and I was sent on my way. After waiting an hour, it would be nice to be updated on what’s happening and be made aware that I may be stuck there for a while. In the beginning, I was told this would take 30minutes to possibly an hour.
4/18/2025
Thank you for your honest review, Matthew. We’re sorry to hear about the delay and lack of communication during your visit. That’s certainly not the kind of experience we want our customers to have. Please know your feedback is valued, and we’d love the chance to connect with you directly to help address any concerns and improve future visits.
ALGONAC, MI
Michael B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/14/2025
Great service as always!!
4/14/2025
Hi Michael! Thank you for the continued trust in Moran Chevrolet Ft. Gratiot. We're glad to hear you received great service, as always! We look forward to serving you again!
WALES, MI
John R|2025 Chevrolet Equinox
Confirmed Service Customer
4/15/2025
:)
4/15/2025
Hi John, thank you for the 5-star rating! We’re glad to hear you had a great experience at Moran Chevrolet Ft. Gratiot. We appreciate your support and look forward to serving you again!
BURTCHVILLE, MI
Robert B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/16/2025
Fast and friendly service
4/16/2025
Thank you, Robert, for the great review! We're thrilled to hear you enjoyed fast and friendly service. Your kind words are much appreciated, and we can’t wait to serve you again!
EAST CHINA, MI
Daniel M|2020 Chevrolet Trax
Confirmed Service Customer
4/16/2025
Fast oil change.
4/16/2025
Hi Daniel, Thanks for the great feedback! We're glad we could get you in and out quickly for your oil change at Moran Chevrolet Ft. Gratiot. See you next time!
CLYDE, MI
Ann P|2025 Chevrolet Trax
Confirmed Sales Customer
4/17/2025
Very quick and informative
BRETT BONNER
4/17/2025
Thank you, Ann! We’re glad to hear you had a quick and informative experience with us. We appreciate you taking the time to share your feedback!
MEMPHIS, MI
Pauline M|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/18/2025
Salesperson is responsive and friendly. Long time customer.
FRANCIS MOWINSKI
4/18/2025
Thanks for being such a valued part of the Moran family, Pauline! We're happy to hear your salesperson took great care of you, and we look forward to seeing you again in the future.
EAST CHINA, MI
Judy S|2024 Chevrolet Trax
Confirmed Service Customer
4/18/2025
Friendly top notch customer service!
4/18/2025
Thank you for the kind words, Judy! We're thrilled to hear you received top-notch customer service—it's what we strive for every day!
BURTCHVILLE, MI
Thomas W|2023 Chevrolet Traverse
Confirmed Service Customer
4/18/2025
Service advisor very informative. Took very good care of me.
4/18/2025
Thank you, Thomas! We’re glad to hear your service advisor kept you well-informed and made sure you were taken care of. We appreciate your feedback!
BURTCHVILLE, MI
Kevin K|2022 Chevrolet Traverse
Confirmed Service Customer
4/20/2025
Service department still.didnt fully address problem with the purchased car- squeak still exists in suspension as was originally reported
4/22/2025
We're sorry to hear the squeak in your suspension is still present, Kevin. That’s certainly not the experience we want for our customers. If you’re open to it, we’d really appreciate the chance to take another look. Please contact us directly so we can help get this taken care of.
GRANT TOWNSHIP, MI
Robert R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/17/2025
I feel i got an excellent deal, great trade in value. My salesman found a great truck, exactly what I was looking and identified all applicable rebates. Financing was easy.
BRETT BONNER
4/17/2025
Thank you for the kind words, Robert! We're thrilled to hear that you found the perfect truck and got a great deal. It's always our goal to make the process easy and rewarding—from trade-in to financing. Enjoy your new ride, and we hope to see you again down the road!
PORT HURON, MI
Deborah F|2025 Chevrolet Traverse
Confirmed Service Customer
4/17/2025
An hour and a half seemed like a long wait for a scheduled oil change.
4/17/2025
Thank you for your feedback, Deborah. We understand that waiting longer than expected—especially with a scheduled appointment—can be frustrating. We appreciate your patience and will continue working to make our service process more efficient for every visit!
MARINE CITY, MI
David P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/22/2025
By far our best experience to date! So easy, flawless and fast. All props to Frank who did it all!
FRANCIS MOWINSKI
4/22/2025
Thank you, David! We're thrilled to hear this was your best experience yet. Frank will be glad to know he made the process easy, flawless, and fast for you. We appreciate you choosing Moran Chevrolet Ft. Gratiot!
FORT GRATIOT, MI
John M|2018 Buick Enclave
Confirmed Service Customer
4/23/2025
The cost of replacing Tire gauges and batteries was more than expected, but the service was quicker than anticipated.
4/23/2025
Hi John, Thank you for your feedback! We're glad to hear that the service was completed quicker than anticipated, though we understand that the cost was higher than expected. We always aim to provide timely service and clear communication about pricing. If you have any further questions or concerns, feel free to reach out to us. We appreciate your business!
FORT GRATIOT, MI
Michael S|2025 Chevrolet Equinox
Confirmed Sales Customer
4/24/2025
Great experience with John Lewis. He was very knowledgeable about in the vehicles I chose. John answered all my questions to help me determine the right fit for me.
JOHN LEWIS
4/24/2025
Thank you so much for the kind words, Michael! We’re thrilled to hear John was able to help you find the right fit and answer all your questions. We’ll be sure to pass along your kind words—enjoy your new ride!
PORT HURON, MI
Michele J|2023 GMC Acadia
Confirmed Service Customer
4/24/2025
Fast service
4/25/2025
Thanks so much, Michele! We're glad we could get you in and out quickly. We appreciate you stopping by and hope to see you again soon!
CLAY, MI
Bradley G|2025 Chevrolet Trax
Confirmed Service Customer
4/25/2025
Car wasn’t ready when I went to pick it up at 11:45 when I had a 7:00am appointment. Next oil change sticker wasn’t correct. My car has 6800miles sticker said 72,600 miles. Didn’t offer me anything to make it right.
4/28/2025
Bradley, we’re sorry that your oil change took longer than expected and that the sticker was incorrect. We truly appreciate your patience and for bringing the sticker issue to our attention. If you'd like to discuss this further, please feel free to reach out.
PORT HOPE, MI
Marcus M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/26/2025
This is unfair to the individuals who believe in their job and those who show up. I received the letter from Chevrolet about the recall, and my service engine light was on. I proceeded to Moran's service department. The individual read the letter and set an appointment date. The day of my appointment, the service engine light went off. I was told when they checked with the computer that they could not do anything. The next day, I had to drive to Colorado for a medical emergency. That same day I left, the service engine light came back on. While in Colorado, there were two Ice storms. Do to the service engine light, the truck would not remote start. I had to use warm water to open the doors that were frozen. VERY inconvenient, especially when I need to be at the hospital. After a 3,000-mile trip, I returned to Moran's service. The Service Tech (a different individual) walked out to my truck and ran the computer. He came back and apologized because the parts needed to be ordered. He was very Professional and knowledgeable about the issue. After a month, the problem was fixed. If the first individual had walked out and checked my truck with the computer, my first visit. The problem could have been fixed. Saving me a lot of worry and inconvenience. That is why this survey is so unfair, especially to the Service Tech who handled my problem.
4/28/2025
Marcus, we sincerely apologize for the inconvenience and frustration you experienced with the service process. We completely understand how important it is to have timely and effective service, especially during a medical emergency. It’s unfortunate that the initial visit didn’t provide a solution, but we’re glad that the service tech who handled your issue was able to resolve it and provide a more positive experience. If there’s anything further you’d like to discuss, we’re here to help. Thank you for your understanding and patience.
PORT HURON, MI
Angela B|2025 Chevrolet Blazer
Confirmed Sales Customer
4/30/2025
Good
BRETT BONNER
4/30/2025
Thank you for the 5 stars, Angela! We’re glad to know you had a good experience with us and look forward to your next visit!
PORT HURON, MI
Alexis K|2025 Chevrolet Trax
Confirmed Service Customer
4/30/2025
I dropped my vehicle off an hour before my scheduled appointment due to a prior appointment being scheduled before and they had it done 15 minutes after
4/30/2025
Thank you for sharing your experience, Alexis! We’re glad to hear that we were able to get your vehicle done quickly, even with the early drop-off. We appreciate your business and look forward to seeing you again!
CROSWELL, MI
Bradley W|2023 GMC Sierra 1500
Confirmed Sales Customer
4/30/2025
Everyone is great, Ted Ernst was my sales man. I appreciate the time he spent showing me the truck.
THEODORE ERNST
4/30/2025
Thank you for your kind words, Bradley! We’re so glad to hear that Ted provided you with excellent service and took the time to show you the truck. We appreciate your business and look forward to seeing you again!
PORT HURON, MI
Noelle Z|2025 Chevrolet Blazer
Confirmed Sales Customer
5/1/2025
Frank is awesome!
FRANCIS MOWINSKI
5/1/2025
Thanks so much, Noelle! We’re thrilled to hear you had a great experience with Frank—he truly is fantastic!
BURTCHVILLE, MI
Julie L|2025 Chevrolet Equinox
Confirmed Sales Customer
4/21/2025
Everyone I came in contact with was friendly & very helpful. Danny Taliaferro & John Lewis deserve special mention for their kindness. Purchasing a vehicle can be a tedious experience. For me everything went very smoothly. Thank you
DANIEL TALIAFERRO
4/21/2025
Thank you, Julie! We're so glad to hear your experience at Moran Chevrolet Ft. Gratiot was smooth and enjoyable. Danny Taliaferro and John Lewis will appreciate the special mention—your kind words mean a lot to us! Enjoy your new vehicle!
PORT HURON, MI
Durnell S|2020 Chevrolet Traverse
Confirmed Service Customer
4/23/2025
we have never had an unpleasant experience at Moran Chevrolet that is why we support them
4/23/2025
Thank you, Durnell! Your continued support truly means a lot to us. We're so happy to hear you've consistently had positive experiences at Moran Chevrolet—that’s exactly what we strive for every time. Looking forward to seeing you again!
MARYSVILLE, MI
Katherine S|2024 Chevrolet Blazer
Confirmed Service Customer
4/25/2025
Great
4/25/2025
We appreciate the feedback, Katherine! We’re glad to hear you had a positive experience.
FORT GRATIOT, MI
Wendy K|2024 Chevrolet Equinox
Confirmed Service Customer
4/30/2025
It was good. But, there is a tiny nick on the driver's door handle that I brought to the attention of the salesman at the time of purchase. He said to point it out on the first service visit. I did that, but it wasn't addressed.
5/1/2025
Thank you for your feedback, Wendy. We’re sorry that the nick on the door handle wasn’t addressed as promised. We want to make sure you’re completely satisfied, so please reach out to us directly so we can discuss it further and work to resolve the matter.
PORT HURON, MI
Kellie S|2021 Chevrolet Equinox
Confirmed Service Customer
5/2/2025
Morans did an excellent job getting my vehicle in and out.. Thank you!!
5/2/2025
Thank you, Kellie! We're so glad we could get your vehicle taken care of quickly and efficiently. We appreciate your kind words and are always here when you need us—thanks again for choosing Moran Chevrolet Ft. Gratiot!
AVOCA, MI
Samuel K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/2/2025
Frank is an awesome person
FRANCIS MOWINSKI
5/2/2025
We couldn’t agree more — Frank is awesome! We’re thrilled he made your visit such a great one. Thanks for choosing us, Samuel!
CLINTON TOWNSHIP, MI
Jeffrey W|2019 GMC Yukon
Confirmed Service Customer
5/2/2025
Always a good experience. The folks there are like family.
5/2/2025
Thank you for the kind words, Jeffrey! We’re honored to feel like family and grateful for your continued trust!
CLYDE, MI
Christopher R|2020 Chevrolet Trax
Confirmed Service Customer
5/2/2025
The service was great! We to our vehicle in and it was finished before our regular scheduled appointment. And we got a free car wash!
5/2/2025
Thank you, Christopher! We're so glad to hear that your service experience was great and that we were able to finish early! It's always a pleasure to provide that little extra touch with a free car wash. We look forward to serving you again in the future!
FORT GRATIOT, MI
Philip M|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/7/2025
Best dealer round by far still about the customer.
5/7/2025
Thank you for the kind words, Philip! We're thrilled to hear you had such a great experience with us. We always aim to put the customer first, and it's wonderful to know that’s coming through. We look forward to serving you again soon!
ALLENTON, MI
Joseph G|2024 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
From entry to finish the crew that took care of me did a wonderful job!
5/9/2025
Thank you, Joseph! We’re so glad to hear the team took great care of you from start to finish. Your kind words mean a lot, and we truly appreciate you choosing us!
FORT GRATIOT, MI
Edward S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2025
Friendly people. Work done correctly and efficiently.
5/9/2025
Thank you, Edward! We’re so glad to hear that you had a positive experience with our team. We truly appreciate your feedback and look forward to serving you again in the future!
EAST CHINA, MI
Michael F|2023 Chevrolet Traverse
Confirmed Service Customer
5/9/2025
Oil change and tire rotation Quick and professional.
5/9/2025
Thank you, Michael! We’re happy to hear your oil change and tire rotation were quick and professional. We appreciate your feedback and look forward to assisting you again!
PORT HURON, MI
Michael L|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/11/2025
Nice clean dealership, helpful and friendly staff.
5/11/2025
Hi Michael, Thank you for your kind words! We're glad you had a positive experience with our clean dealership and helpful staff. We look forward to serving you again in the future!
CLYDE, MI
Suzanne T|2021 Chevrolet Equinox
Confirmed Service Customer
5/11/2025
Well to begin with they were checking things I never asked them to check and their explanation of the problem was completely wrong. Other than they were just looking at the data. Completely wrong and not what I was experiencing. No call back on left messages. Over all this time very unsatisfactory. Will think twice about Morans next time
5/13/2025
Hi Suzanne, We’re sorry to hear your recent visit to Moran Chevrolet Ft. Gratiot didn’t meet your expectations. It’s concerning that the issues you reported weren’t addressed clearly and that follow-up communication fell short. Your feedback is important, and we’d like the chance to learn more and help make this right. Please feel free to reach out to our service manager directly at your convenience.
PORT HURON, MI
Mark D|2025 Chevrolet Trax
Confirmed Service Customer
5/12/2025
Easy to schedule. Timely service. Knowledgeable and friendly staff!
5/12/2025
Thank you, Mark! We're glad you found the scheduling easy and the service timely. Our team appreciates your kind words and looks forward to helping you again!
MARYSVILLE, MI
Durnell S|2020 Chevrolet Camaro
Confirmed Service Customer
5/13/2025
Great
5/13/2025
Thank you, Durnell! We're thrilled to hear you had a great experience! Let us know if there's anything else we can assist you with.
MARYSVILLE, MI
Krista S|2025 Chevrolet Trax
Confirmed Sales Customer
5/2/2025
Everyone was very friendly. I was helped by Frank Mowinski. He was helpful and knowledgeable about the car and the whole process which made me feel at ease.
FRANCIS MOWINSKI
5/2/2025
We’re so glad Frank was able to help and that his knowledge and friendly approach made you feel comfortable—thanks for the great feedback, Krista!
PORT HURON, MI
Martin P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/2/2025
People were polite and attentive. I’m happy with service.
5/2/2025
Thank you, Martin! We're so glad to hear you felt well taken care of and pleased with the service. We appreciate your kind words and hope to see you again soon!
LEXINGTON, MI
Lisa G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/2/2025
Excellent service department. Very friendly and helpful. Will be returning for future maintenance as well
5/2/2025
Thank you, Lisa! We're glad to hear our service team at Moran Chevrolet Ft. Gratiot provided an excellent, friendly, and helpful experience. We look forward to assisting you with your future maintenance needs!
COLUMBUS, MI
Dean E|2022 Chevrolet Equinox
Confirmed Service Customer
5/6/2025
Efficient, clean and prompt.
5/6/2025
Thank you, Dean! We’re so glad to hear that your experience was efficient, clean, and prompt. We truly appreciate your feedback and look forward to assisting you again in the future!
LEXINGTON, MI
Kenneth S|2017 GMC Terrain
Confirmed Service Customer
5/9/2025
Everything was great!
5/9/2025
Thank you for your feedback, Kenneth! We're so glad to hear that everything went great. We appreciate your business and look forward to serving you again in the future!
KIMBALL, MI
Linda S|2019 Chevrolet Equinox
Confirmed Service Customer
5/10/2025
As I’ve said before I feel I received honest care for my car-not taken advantage of as a female, and Harold the driver who took me home and picked me up is the best!
5/10/2025
Hi Linda, thank you for your feedback! We're thrilled to hear that you felt well taken care of and that you had an honest experience with us. We take pride in providing excellent customer service, and Harold is certainly an important part of making that happen. We appreciate your trust in us and look forward to assisting you again in the future!
SAINT CLAIR, MI
Lori S|2025 Chevrolet Equinox
Confirmed Sales Customer
5/13/2025
Our salesman Frank was very helpful in finding us the right vehicle for our needs at a price we could afford. The paperwork was done easily and efficiently. Overall a good experience.
FRANCIS MOWINSKI
5/13/2025
Thank you, Lori! We're so glad Frank was able to help you find the perfect vehicle that fit both your needs and budget. It's great to hear the process was smooth and efficient from start to finish. We truly appreciate you choosing us and hope you enjoy your new ride!
BROCKWAY, MI
Gerald W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/14/2025
Almost a two hour wait to be told a tire could not be fixed. It was already off the car. Also, even after truck pulled in the for repair the sensors were not calibrated. Which is why I went to Moran in PH. Low air sensor indicated wrong tire low. I had just purchased this certified vehicle a few weeks earlier from Moran. Took tire to big box tire center. It was repaired, mounted, and spare put pack in less than 1/2 hour. I purchased and maintained my cars cars from same dealership for 32 years until took over by new owners. I was hoping to start a new relationship with Moran. Not off to good start.
5/15/2025
Thank you for your feedback, Gerald. We’re sorry to learn your tire couldn’t be fixed, and that the sensor calibration wasn’t addressed after your truck was brought in. We understand how inconvenient this was. Please feel free to reach out directly so we can address this issue with you further.
CASCO, MI
Dean P|2017 Chevrolet Impala
Confirmed Service Customer
5/15/2025
The service was above and beyond. Completely satisfied
5/15/2025
Thanks so much, Dean! We’re thrilled to hear you had an above-and-beyond experience and left completely satisfied. Looking forward to serving you again!
PORT HURON TOWNSHIP, MI
Sandra S|2022 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
Friendly snd informative staff making me feel comfortable with any questions. Easy check in and check out when car serviced. Car was washed and spotless when I left. Thank you Moran Team for your dedicated service.
5/15/2025
Hi Sandra, thank you for your kind words! We're delighted our friendly and informative team made you feel comfortable and that you appreciated the easy service process and spotless car. We truly value your trust in Moran Chevrolet Ft. Gratiot!
FORT GRATIOT, MI
Heather S|2011 Chevrolet Malibu
Confirmed Service Customer
5/16/2025
This is seriously the WORST experience I have ever had. This is no exaggeration, no hyperbole. I have never responded to a survey but the owner needs to seriously look at all the one star reviews. These are not keyboard complainers. I make this statement because the complaints are similar- lack of communication, unhonored online appointment times, not following through with what is said will be done. Hard to believe "Kelly" is a manager. She is unprofessional and unaware of herself and the workers. I gladly paid $285 to tow the vehicle to Imlay City Ford after I had already paid $100 to tow it to Moran's. They called me immediately upon arrival of the vehicle and had the car diagnosed in about one hour. I will never buy car or use the service department from Moran's again.
5/20/2025
Thank you, Heather, for sharing your experience with us. If you’d like to discuss this further, please don’t hesitate to reach out.
LAPEER, MI
David B|2021 Chevrolet Blazer
Confirmed Service Customer
5/16/2025
Needed OFL for my Blazer. Service rep got me in at the time I wanted. Service was completed in very timely manner. Left with a very clean washed car. Excellent experience.
5/16/2025
Thank you, David! We’re so glad everything came together just the way you needed — from getting in at your preferred time to leaving with a freshly washed Blazer. It’s great to hear your service visit was smooth and timely. We appreciate your kind words and look forward to seeing you next time!
LEXINGTON, MI
David M|2024 Chevrolet Trax
Confirmed Service Customer
5/16/2025
Could not believe how easy whole experience was
5/16/2025
Thank you, David! We're glad to hear the experience was smooth and easy at Moran Chevrolet Ft. Gratiot — that’s exactly how it should be!
PORT HURON, MI
Thomas L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/17/2025
Good service
5/17/2025
Thank you, Thomas! We’re happy to hear you received good service at Moran Chevrolet Ft. Gratiot. We look forward to serving you again!
GRANT TOWNSHIP, MI
Steven L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/20/2025
awesome service
5/20/2025
Thank you, Steven! We’re so glad to hear you had an awesome experience with our service. We appreciate your feedback and look forward to helping you again!
PORT HURON, MI
Beth R|2020 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Service was great, service personal was very helpful.
5/21/2025
Thank you, Beth! We’re glad to hear you received great service and found our team helpful. We appreciate your feedback and look forward to assisting you again!
PORT HURON, MI
Deana D|2025 Chevrolet Trax
Confirmed Service Customer
5/22/2025
Everyone was friendly and helpful
5/22/2025
Thank you, Deana! We're glad to hear everyone was friendly and helpful during your visit. We appreciate you choosing Moran Chevrolet Ft. Gratiot!
PORT HURON, MI
Nancy P|2024 Chevrolet Traverse
Confirmed Service Customer
5/23/2025
Everyone was very nice.
5/23/2025
Thank you, Nancy! We’re glad to hear everyone made a great impression. We appreciate you choosing us and hope to see you again soon!
RILEY, MI
Marcus M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/24/2025
I trust my family, and I will be safe on the roads after the service.
5/24/2025
Hi Marcus, thank you for your trust! We’re glad our service team at Moran Chevrolet Ft. Gratiot helped keep you and your family safe on the road. We appreciate you choosing us!
PORT HURON, MI
Anne W|2025 Chevrolet Equinox
Confirmed Service Customer
5/24/2025
Always professional and courteous. Waiting room is comfortable.
5/24/2025
Hi Anne, thank you for your kind feedback! We’re glad you find our team professional and courteous, and that the waiting room is comfortable. We appreciate you choosing Moran Chevrolet Ft. Gratiot!
MARYSVILLE, MI
Stephen M|2025 Chevrolet Equinox
Confirmed Sales Customer
5/14/2025
Frank has sold me many cars over the last 15 years. He makes the process easy for me and that is why I keep buying Chevy's and keep coming to Moran.
FRANCIS MOWINSKI
5/14/2025
Thank you so much, Stephen! We truly appreciate your loyalty over the past 15 years and are thrilled to hear that Frank continues to make every experience smooth and enjoyable. It means a lot that you choose to come back to Moran time and again—we’re always here for you when you’re ready for the next Chevy!
CANTON, MI
Robert P|2023 Chevrolet Equinox
Confirmed Service Customer
5/16/2025
Quick and professional.
5/16/2025
Thank you, Robert. We’re glad to hear your experience was quick and professional — that’s exactly what we aim for. We appreciate you taking the time to leave a review!
LEXINGTON, MI
Thomas L|2022 Chevrolet Corvette
Confirmed Service Customer
5/21/2025
Great service as always!
5/21/2025
Thank you, Thomas! We’re happy to hear you continue to receive great service. We appreciate your loyalty and look forward to helping you again!
PORT HURON, MI
Mark L|2023 GMC Yukon
Confirmed Service Customer
5/21/2025
Pleasant and helpful
5/21/2025
Thank you, Mark! We're glad to hear you found our team at Moran Chevrolet Ft. Gratiot pleasant and helpful. We appreciate your support and look forward to seeing you again!
CROSWELL, MI
Donald P|2016 Buick Cascada
Confirmed Service Customer
5/22/2025
Got me in and out.
5/22/2025
Hi Donald, thanks for the feedback! We're glad we could get you in and out quickly. If you need anything else, feel free to reach out. Appreciate you choosing us!
PORT HURON, MI
Jillian H|2025 Chevrolet Equinox
Confirmed Sales Customer
5/22/2025
Eric Diesing always makes the process of turning in our old lease and getting our new lease so simple! We followed him from LaFontaine to Moran because of the great experience we always receive from him.
ERIC DEISING
5/22/2025
Hi Jillian, we’re thrilled to hear Eric Diesing made turning in your old lease and getting your new one so simple! It’s amazing to know you followed him from LaFontaine to Moran because of the consistently great experience he provides. Thanks for your support, and we’re here for you anytime!
BURTCHVILLE, MI
Daniel S|2024 Chevrolet Blazer
Confirmed Service Customer
5/23/2025
Wonderful experience, great staff, great job 5 stars
5/23/2025
Thank you, Daniel! We’re thrilled to hear you had a wonderful experience with our team. Your five-star feedback truly means a lot to us. We look forward to serving you again!
WALES, MI
Dwight Q|2025 Chevrolet Blazer
Confirmed Sales Customer
5/28/2025
Worked with Frank Mowinski as we have several times in the past and got the same outstanding service that brings us back
FRANCIS MOWINSKI
5/28/2025
Thank you so much for your continued trust and for taking the time to share your feedback, Dwight. We're thrilled to hear that Frank consistently provides the outstanding service that keeps you coming back. Your loyalty means a great deal to us, and we look forward to continuing to serve you with the same level of excellence in the future!
FORT GRATIOT, MI
Dale K|2016 Buick LaCrosse
Confirmed Service Customer
5/26/2025
was able to easily make an appointment, got car in and out quickly
5/26/2025
Hi Dale, thank you for your feedback! We’re glad scheduling your appointment was easy and that your car service was quick. We appreciate you choosing Moran Chevrolet Ft. Gratiot and look forward to helping you again.
SAINT CLAIR, MI
Gery M|2025 Chevrolet Suburban
Confirmed Sales Customer
5/27/2025
Great service with John Lewis rep.
JOHN LEWIS
5/27/2025
Thank you, Gery! We're so glad to hear you had a great experience with John Lewis. We'll be sure to pass along your kind words! Let us know if there's anything else we can assist with.
GREENWOOD, MI
John S|2024 Chevrolet Corvette
Confirmed Service Customer
5/28/2025
The service department provided excellent customer service - the work started on time and was done quickly.
5/28/2025
Thank you, John! We’re glad to hear our service team delivered excellent care and efficient work. Your satisfaction means a lot to us, and we look forward to assisting you again!
FORT GRATIOT, MI
Beth R|2020 Chevrolet Equinox
Confirmed Service Customer
5/29/2025
Was not happy when I came to pick my car up. Had 4 new tires and 4 valve stems put on. The estimate was $722.00, when I got the bill it was $941.00. That is a big difference. Was not informed of the labor charge for installing the valve stems, I assumed it was included with the mounting and balance of the tires. I would have kept the old ones on for that much money. The cost of new ones is $80.00 plus labor charge to install. When talking to Ashley, she told me the estimate for the tires was incorrect. The mounting and balance should have been $150.00 not $80.00 that was listed on the print out. These points should have been told to me in the beginning. Ashley did make an adjustment to my bill down to $827.41 and offer me my next oil change for free. Communication is important when someone is getting ready to spend that kind of money. All points should have been explained. I am happy with the performance of the tires but the billing and estimate process needs improvement.
5/30/2025
Thank you for your honest feedback, Beth. We’re sorry for the frustration caused by the pricing and estimate discrepancies during your recent visit. We are glad Ashley was able to make an adjustment and offer a complimentary oil change, and we will be using your feedback to improve how we explain estimates in the future. We appreciate your understanding and are happy to hear the new tires are performing well. If you have any further concerns, please do not hesitate to reach out.
PORT HURON, MI
Kim H|2025 Chevrolet Blazer
Confirmed Sales Customer
6/4/2025
The process went smooth, I am happy with my choice of car
JOHN LEWIS
6/4/2025
Thank you, Kim! We're so glad to hear everything went smoothly and that you're happy with your new car. Enjoy the ride, and thank you for choosing us!
LEXINGTON, MI
Beth W|2025 Chevrolet Blazer
Confirmed Sales Customer
6/9/2025
We have used Eric for our vehicle needs for a while now. We followed him from a previous dealership because of his expertise and professionalism. We are very satisfied with our new purchase and will not only be returning in the future but will suggest friends and family seek him out for their vehicle needs. We left with a new lease and a smile!!
ERIC DEISING
6/9/2025
Thank you so much, Beth! It means a lot to hear that Eric’s dedication and professionalism brought you back, even from another dealership. We’re thrilled you're happy with your new lease and truly appreciate your trust and referrals. We look forward to seeing you and your family again down the road!
SAINT CLAIR, MI
Kenneth V|2023 Chevrolet Colorado
Confirmed Service Customer
5/29/2025
Write up was quick as was the service. Like the car was too. Kyle does a nice job
5/29/2025
Thank you, Kenneth! We’re so glad to hear everything moved quickly and smoothly during your visit, and even more so that you’re enjoying the car! We’ll be sure to pass along your kind words to Kyle. Looking forward to seeing you again next time!
CLYDE, MI
Christina H|2018 Buick Encore
Confirmed Service Customer
5/29/2025
Very considerate and go out of their way to make my service experience as pleasant as possible
5/29/2025
Hi Christina, thank you for recognizing the effort to make your service experience pleasant. We truly appreciate your kind words and look forward to continuing to assist you!
BURTCHVILLE, MI
Joseph B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/30/2025
Disappointed in the service on the problem with my brakes. I finally told myself to spend the money to get a newer truck. The squeaking noise from the brakes make me feel like I still have an old truck
5/30/2025
Thank you for sharing your experience with us, Joseph. We're truly sorry to hear that the issue with your brakes wasn't resolved to your satisfaction. We’d appreciate the opportunity to take another look or help in any way we can moving forward. Please don’t hesitate to reach out, we want to make sure you feel confident and cared for every step of the way.
CLAY, MI
Margaret F|2024 Chevrolet Equinox
Confirmed Service Customer
5/30/2025
The service department was very fast and efficient. They had my car in and out in no time at all. Service people were friendly and polite, they answered all my questions.
5/30/2025
Thank you, Margaret! We're so glad to hear our service team made your visit quick and easy. It's wonderful to know they were helpful and friendly throughout your time with us. We truly appreciate your feedback and look forward to seeing you again!
PORT SANILAC, MI
Kelly M|2025 Chevrolet Traverse
Confirmed Sales Customer
6/3/2025
Frank Mowinski and his intern at Moran made my vehicle leasing experience a breeze. They took every step to ensure that I was fully satisfied with my new Traverse and took the time to answer all of my questions.
FRANCIS MOWINSKI
6/3/2025
Thank you, Kelly! We're thrilled to hear that Frank Mowinski and his intern made your leasing experience so smooth and enjoyable. It’s great they took the time to ensure you were completely satisfied and answered all your questions. Enjoy your new Traverse!
NEW BALTIMORE, MI
Theodore P|2014 Chevrolet Malibu
Confirmed Service Customer
6/4/2025
The work took longer than expected due to the tires not being available and I had to wait over the weekend without the car.
6/4/2025
Thank you for your feedback, Theodore. We apologize for the delay and the inconvenience of being without your vehicle over the weekend. We understand how frustrating that can be and appreciate your patience. If there’s anything further we can do, please don’t hesitate to reach out.
BERLIN, MI
Renee B|2016 Chevrolet Equinox
Confirmed Service Customer
6/10/2025
Our vehicle was fixed but it took almost a week which is way longer than we’ve ever waited before on a vehicle when we’ve had a vehicle in for service. Not sure what going on, whether your short handed etc
6/11/2025
Thanks for your patience, Renee. We’re sorry for the longer wait this time. We’re working hard to improve and hope your next visit is much smoother!
PORT HURON, MI
Barbara L|2023 Chevrolet Equinox
Confirmed Service Customer
6/9/2025
I was in and out in a fashionable time!
6/10/2025
Thank you, Barbara! We're so happy to hear your visit was quick and smooth. We appreciate you choosing us and look forward to seeing you again!
KENOCKEE, MI
Lori S|2025 Chevrolet Equinox
Confirmed Service Customer
6/10/2025
I have never received such horrible service in all my life! My husband and I picked up our new lease car on 5/7/25. Three and a half weeks later the “check engine” light came on. On Friday, May 30, my husband stopped at Moran Chevy in Fort Gratiot to see what the problem could be. A service tech checked for the codes and said that it was something that needed an appointment to fix. My husband made an appointment for 10:30 am on Monday, June 2nd. We dropped the car off that Monday with Ashley in service. She stated “ We may have to keep it OVER NIGHT but would call me to let me know for sure”. I said “ we will be in Port Huron for a few hours and I would stop by before we went home to see where we stand”. We stopped by mid afternoon and Ashley said it wasn’t ready. “Ok, not a problem” The next day, Tuesday June 3rd, I waited until approx. 3:00 pm for Ashley to call me but she didn’t so I called her asking the status of my car. She stated “ THEY HAVE”NT EVEN LOOKED AT IT YET!” I was so stunned I hung up. The next day Wednesday, June 4th, I had my husband call around 4pm since we still hadn’t gotten a call from Ashley. He was not able to get ahold of anyone in service so he talked to Frank our salesman. Frank checked out the situation and called us back stating “Service is going to look at the car first thing in the morning (Thursday, June 5th)”. At around 4:00pm Thursday, my husband called and talked to Frank again to get the status of our car since we had not gotten a phone call yet. About 15-20 minutes later, a man from service called and said our car was ready for pickup. My husband and I arrived at service where a nice young man told us he would bring our car around. I asked for the service manager, Don. Don asked me how he could help me. I asked him why did it take 4 days to RESET the engine light for a problem GM has no fix for? He stated “ we are very backed up” I then asked, why allow customers to make appointments to bring their cars in when you know you can’t service them for days AND why was I not told by Ashley that it might be DAYS not just OVER NIGHT? I would have gotten a loner car if that was the case. He said nothing. So I then expressed that if this is how he handled his department I will not be bringing my car there for service any more. He then said, “OK, I WILL TAKE YOU OFF OUR LIST” and walked away from me. The extreme lack of communication from Ashley is unacceptable. I dropped my car off at my APPOINTMENT time and she never said they were backed up. We were the only ones in the service area so there was no indication they were so busy it would take 4 days to even look at my car. And if you noticed, once we were gone, she never did call us again. We made all the calls to find out what was going on with our car. In an odd twist, Wednesday June 4th, I was at my hair salon when a customer was talking about her horrible experience with service on her truck at Moran. She stated “ there was such a lack of communication when she was dealing with Ashley “. That her truck was fixed and sitting outside, windows down, yet nobody called her to come pick it up. She had gone there to see what was going on when she discovered this. Ashley needs to be fired! The service manager, Don, also needs to be fired! He did NOTHING but stare me in the eyes and say, oh well. Frank stated he was going to talk to the higher ups about the situation. We have not heard a word from anyone as of yet. Because of this horrible experience, my husband and I will not be going back to Moran for any service whatsoever. In three years, when our lease is up, we will hand in our car and go elsewhere for a new one. This car is our 4th 3-year leased car from Moran but it will be the last. I sincerely hope drastic measures are taken as I suggested. No customer should have to experience what my my husband and I went through. John & Lori Schave
6/11/2025
John & Lori, I’m truly sorry to hear about your experience. Your frustration is completely understandable, and this isn’t the level of service anyone should receive. Thank you for sharing your concerns so openly. If there is anything we can do to help this matter, please reach out to us.
BROCKWAY, MI
Terri C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/11/2025
Everyone we delt with was very nice & informative
FRANCIS MOWINSKI
6/11/2025
Thank you, Terri! We appreciate your feedback and are thankful for your 5 stars!
FORT GRATIOT, MI
Stephanie K|2019 Chevrolet Malibu
Confirmed Service Customer
6/12/2025
Clean and Friendly environment
6/12/2025
Thank you, Stephanie! We’re so glad you enjoyed the clean and friendly atmosphere.
PORT HURON, MI
Loren S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2025
Clean environment, friendly staff. In for a recall, oil change, they ran my truck through the car wash before returning it. 2 thumbs up.
6/12/2025
Thanks, Loren! We're glad everything went smoothly and you appreciated the extra touch with the car wash. 2 thumbs up right back at you!
KENOCKEE, MI
Dennis K|2022 Chevrolet Blazer
Confirmed Service Customer
6/13/2025
car was done on time with a nice car wash. friendly and courteous staff.
6/13/2025
Thanks, Dennis! We're glad everything was completed on time and that you enjoyed the car wash. Appreciate your kind words about our team!
PORT HURON, MI
Mark F|2025 Chevrolet Trax
Confirmed Sales Customer
6/14/2025
Professional
JOHN LEWIS
6/15/2025
Thanks so much, Mark! We’re grateful for your 5-star rating and glad you found our service professional.
CLYDE, MI
Robert J|2025 Chevrolet Trax
Confirmed Sales Customer
6/17/2025
Sale person was very helpful
BRETT BONNER
6/17/2025
Thank you, Robert! We're happy to hear your salesperson was helpful, glad we could assist you! Thank you for your positive feedback!
FORT GRATIOT, MI
Sharon S|2020 Chevrolet Trax
Confirmed Service Customer
6/17/2025
Prompt service. Great service. Affordable service.
6/17/2025
Thank you, Sharon. We’re glad you found our service prompt, great, and affordable. We appreciate your feedback and look forward to your next visit.
PORT HURON, MI
Arthur T|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
6/18/2025
Jacob was very helpful and knowledgeable with the vehicle, he took the time to go through all the details from the electronics and all the amenities of the whole truck. Jacob even offered to assist getting my first vehicle home. Excellent customer service! Thank you!
JACOB SCHROEDER
6/18/2025
Hello Arthur, Thank you for the glowing feedback! Jacob is a valued member of our team and we’re grateful for the opportunity to assist you and hope you love your new vehicle.
CLYDE, MI
Richard M|2009 GMC Sierra
Confirmed Service Customer
6/10/2025
Came in for Oil Change . Very Clean Store and Friendly Staff ! Thanks for the Truck Was after Servicing .
6/10/2025
Thank you, Richard! We’re so glad you enjoyed your visit and appreciated the clean environment and friendly team. It’s great to hear everything went smoothly with your truck after servicing. We truly appreciate you coming in!
PORT HURON, MI
Donna S|2025 Chevrolet Trax
Confirmed Sales Customer
6/12/2025
Jacob was excellent
JACOB SCHROEDER
6/12/2025
Hi Donna, Thank you for your kind words! We’re happy to hear Jacob provided excellent service. We’ll be sure to pass along your compliment. Looking forward to helping you again at Moran Chevrolet Ft. Gratiot!
PORT HURON, MI
Vicki G|2021 Chevrolet Trailblazer
Confirmed Service Customer
6/13/2025
On time only took 1hr
6/13/2025
Thanks, Vicki! We’re happy to hear your service was fast and right on schedule. We appreciate your feedback!
CROSWELL, MI
Daniel D|2020 Chevrolet Equinox
Confirmed Service Customer
6/14/2025
Very professional and efficient service.
6/14/2025
Thank you, Daniel. We're glad you received professional and efficient service. We appreciate your feedback and look forward to serving you again.
PORT SANILAC, MI
Edmund G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
outstanding
6/16/2025
We are so happy to hear you had an outstanding experience, Edmund! Thank you for your review!
PORT HURON, MI
Connie R|2025 Chevrolet Tahoe
Confirmed Service Customer
6/16/2025
On time and done.
6/16/2025
Thank you, Connie! We’re so glad everything was handled promptly for you. We appreciate you choosing us and look forward to seeing you again!
GRANT TOWNSHIP, MI
Ralph B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/18/2025
I had very expensive maintenance done on my Silverado . The price is shocking but necessary for proper care. The service writers are excellent , and very helpful. I got a ride from your driver to home and back to dealer the next day from your driver. The ride and car wash were greatly appreciated.
6/18/2025
Thank you, Ralph, We appreciate your trust in us for your Silverado’s care. It means a lot to hear our service team and driver made the experience easier and more comfortable for you. We’re here whenever you need us!
WALES, MI
Mary P|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/18/2025
The experience was great and Kyle was delightful.
6/17/2025
Thanks for sharing, Mary! We’re so glad to hear you had a great experience, and that Kyle made it even better. We’ll be sure to pass along your kind words to him!
SAINT CLAIR, MI
Randy A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2025
Very customer friendly service
6/19/2025
Thank you, Randy! We’re happy to hear you experienced customer-friendly service. We appreciate your feedback!
KIMBALL, MI
John P|2017 Chevrolet Camaro
Confirmed Service Customer
6/19/2025
Smooth transaction. A bit under an hour including inspections the service techs normally do whenever they have the car. Took a nap in the customer lounge and before I was done, they were done.
6/19/2025
Thank you, John! We’re glad to hear your transaction was smooth and efficient. And that you had a chance to relax while we took care of everything. We appreciate your feedback!
MARYSVILLE, MI
Donald M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/20/2025
Friendly service rep. Done in timely manner. Friendly staff at check out with reminder s , discount card. Everything is clean and comfortable.
6/20/2025
Thank you, Donald! We’re happy to hear our team was friendly and efficient, and that you enjoyed the clean and comfortable environment. We appreciate your feedback!
GRANT TOWNSHIP, MI
Michael G|2025 Chevrolet Equinox
Confirmed Service Customer
6/23/2025
Great job
6/23/2025
Thanks so much, Michael! We really appreciate the shoutout. Glad we could deliver a great experience.
FORT GRATIOT, MI
Donna S|2021 Chevrolet Blazer
Confirmed Service Customer
6/23/2025
Service personnel were friendly & explained everything to questions I had
6/23/2025
Thank you, Donna! We're glad our team was friendly and took the time to answer your questions clearly. We appreciate you coming in!
KENOCKEE, MI
Paula M|2024 Chevrolet Blazer
Confirmed Service Customer
6/26/2025
theydid a fine job!
6/26/2025
Hi Paula, Thank you for your feedback. We’re happy to hear you’re satisfied with the job we did!
LAKEPORT, MI
Karen M|2019 Chevrolet Impala
Confirmed Service Customer
6/26/2025
Fast, friendly and efficient.
6/26/2025
Hi Karen, Thank you for your kind words. We’re happy to hear you found our service fast, friendly, and efficient!
LEXINGTON, MI
Christine B|2024 Chevrolet Trax
Confirmed Service Customer
6/27/2025
I had a 9 AM appointment for a recall on my trax that I was informed would take 15 to 20 minutes, I also had the oil change and the over 35,000 inspection of the vehicle. They told me it would take approximately an hour at two hours. I checked to see if there was an issue with my vehicle at two hours and 10 minutes. They did come and tell me my vehicle was done and that they would bring it into the bay. I stood in the bay, and my vehicle did not arrive. I then went into the automotive area and asked about my vehicle. They pointed at a TV screen and said that it was going through the car wash. After receiving my car, the total time was 2.5 hours with no update provided during the servicing. After being told it would take approximately an hour.
6/27/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
CLYDE, MI
Gustav G|2017 Buick Enclave
Confirmed Service Customer
6/19/2025
Friendly and professional
6/19/2025
Thank you, Gustav! We’re happy to hear you found our team friendly and professional. We appreciate your feedback!
FORT GRATIOT, MI
Kathleen G|2020 Chevrolet Trax
Confirmed Service Customer
6/20/2025
Excellent!
6/20/2025
Thank you, Kathleen! We’re glad you had an excellent experience!
ROYAL OAK, MI
Gregory N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/20/2025
Ashley is very kind and helpful! Jacob the salesperson we purchased our truck through is very nice too. We will be back to see him for our future purchases.
6/20/2025
Thank you, Gregory! We're thrilled to hear Ashley and Jacob made such a great impression. We’ll be excited to welcome you back for your future purchases!
PORT HURON, MI
John M|2023 Chevrolet Tahoe
Confirmed Service Customer
6/24/2025
Repairs were made quickly
6/24/2025
Hello John, We're so glad you had a 5-star experience during your recent visit! It's great that your service was completed quickly and thoroughly. We truly value your business and hope to see you again soon at Moran Chevrolet Ft. Gratiot!
LEXINGTON, MI
Donna R|2025 Chevrolet Trax
Confirmed Sales Customer
6/25/2025
Everything went smoothly
FRANCIS MOWINSKI
6/25/2025
Thanks, Donna! We're so glad to hear everything went smoothly with your visit. We appreciate you choosing us!
CLYDE, MI
Susan M|2022 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
Professional, reliable, clean service area.
6/30/2025
Thank you, Susan! We’re glad you noticed the professionalism and cleanliness. We work hard to keep things running smoothly for our guests. We appreciate your kind words and hope to see you again soon!
PORT HURON, MI
Angela K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/2/2025
It is always a pleasure to work with Frank. He makes sure to listen to our needs and then he finds the perfect vehicle that fits those needs and also our budget.
FRANCIS MOWINSKI
7/2/2025
Thank you, Angela! We're so glad to hear that working with Frank is always a pleasure. His dedication to listening and finding the right fit truly makes a difference. We appreciate your continued trust and look forward to helping you again!
ALGONAC, MI
Nicholas M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/2/2025
I’ve never walked into a dealership and walked out with exactly what I wanted, until I met Ted. This man was nothing short of exceptional. From the second I stepped through the door, Ted wasn’t just trying to close a deal, he was focused on helping me find what was right for me. His communication was clear, consistent, and real. He laid out every option without the usual sales fluff, stayed patient while I asked questions, and gave me the time and space to make the right decision without pressure. That’s rare. Ted went above and beyond, not just checking boxes, but creating an experience that felt personal, respectful, and actually enjoyable. I left with exactly what I wanted, and it’s because Ted took the time to make sure I had all the right information and felt good about every step. This wasn’t just a sale, it was a reminder that great service still exists when someone genuinely takes pride in what they do. Ted, you crushed it. Thank you.
7/2/2025
Thank you, Nicholas! Your words mean so much. We're thrilled to hear that Ted provided such an exceptional experience and helped you find exactly what you were looking for. His dedication, honesty, and genuine care truly make him stand out, and we’re proud to have him on our team.
FORT GRATIOT, MI
Daniel G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/27/2025
Our purchase/trade-in experience couldn’t have been better. Ted Ernst was great to work with and made our decision easy. The whole process was quick and professional. Would definitely return here for future buys.
6/27/2025
Thank you, Daniel! We're so glad Ted made your experience smooth and easy, that's exactly what we aim for. We appreciate your trust and look forward to helping you again in the future!
FORT GRATIOT, MI
Jacqueline R|2023 Buick Encore GX
Confirmed Sales Customer
6/30/2025
It was quick, no time wasted, all explained very well. Staff polite and accommodating . Everything was appropriately handled.
THEODORE ERNST
6/30/2025
Thanks for sharing, Jacqueline! Glad to hear everything was quick, clear, and handled with care.
PORT HURON, MI
Craig R|2025 Chevrolet Blazer
Confirmed Sales Customer
6/30/2025
Experience went smoothly with Brett
BRETT BONNER
6/30/2025
Thanks, Craig! Glad to hear your experience with Brett went smoothly!
DECKERVILLE, MI
Michael A|2023 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
I have leased a Chevy Equinox from Moran Chevrolet since 2014 and I have always been very pleased with the service I have received and this time was no exception. I arrived on time for my appointment and my car was taken right in. Also, I appreciated that it only took an hour to complete the service on my vehicle. As a result, I would highly recommend Moran Chevrolet to both my friends and relatives.
6/30/2025
Thank you so much for your continued trust, Michael! We're thrilled to hear that your experience with Moran Chevrolet has been consistently positive. We truly appreciate your recommendation and look forward to serving you and your loved ones for years to come!
PORT HURON, MI
Theodore E|2024 Chevrolet Blazer EV
Confirmed Service Customer
7/1/2025
Great job guys!
7/1/2025
Thanks so much, Theodore! We really appreciate the kind words and will be sure to share them with the team!
FORT GRATIOT, MI
Vincent P|2025 Chevrolet Malibu
Confirmed Sales Customer
7/1/2025
Pleasant car buying experience. Eric took care of everything,including showing me what all the buttons inside the car were for.
ERIC DEISING
7/1/2025
Thank you, Vincent! So glad to hear Eric made your car buying experience pleasant and took the time to show you all the features. We appreciate you sharing!
MARYSVILLE, MI
Scott K|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/5/2025
Nice people, service could have been a bit quicker but, overall it was good.
7/6/2025
Thank you, Scott! We’re glad you had a good experience and appreciate your feedback. We’ll keep working to make service even more efficient next time!
MARYSVILLE, MI
Thomas H|2024 Chevrolet Equinox
Confirmed Service Customer
7/6/2025
Great!
7/10/2025
Thank you, Thomas! We’re glad you had a great experience with us. Appreciate the 5 stars.
LEXINGTON, MI
Donald H|2025 Chevrolet Blazer
Confirmed Sales Customer
7/2/2025
Great dealership everything went like clockwork and Erick Deising is a great salesperson.
ERIC DEISING
7/2/2025
Thank you, Donald! We’re so glad to hear everything went smoothly and that Erick provided such a great experience. We truly appreciate your kind words and your support. Enjoy your new vehicle!
MARYSVILLE, MI
Brenda L|2025 Chevrolet Equinox
Confirmed Service Customer
7/7/2025
Brett Bonner facilitated my best deal! I would recommend Moran Fort Gratiot - Brett Bonner to everyone looking for a great deal, honest, professional and very helpful!
7/7/2025
Thank you, Brenda! We're so happy to hear Brett Bonner helped you land your best deal! Your recommendation means the world to us, and we’re lucky to have Brett on the team. Enjoy your new ride and thanks again for choosing Moran Fort Gratiot!
CASCO, MI
Linda S|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
7/8/2025
Dropped off vehicle...no communication all day...called before five and discovered that service was not done...found a ride back to the dealership to pick it up.
7/8/2025
Thank you for your honest feedback, Linda. We sincerely apologize for the lack of communication and the inconvenience it caused you. That’s not the experience we want any of our customers to have. We truly appreciate you bringing this to our attention, and we’d like the opportunity to talk with you and look into this. Please give us a call. Thank you.
LEXINGTON, MI
Barry F|2019 Chevrolet Equinox
Confirmed Service Customer
7/8/2025
amazing service as always!!! Dan Mugridge is a pleasure to deal with!!!
7/8/2025
Thank you, Barry! We’re so glad to hear you consistently have a great experience, and we agree, Dan Mugridge is fantastic to work with! We truly appreciate your continued support!
LEXINGTON, MI
Michael C|2021 Chevrolet Blazer
Confirmed Service Customer
7/9/2025
Moran Chevrolet as a new customer has given us superior service From checking in, discussing what we need to a polite service advisor The time taken to do our service was really quick Got the car back washed and ready to Go Great place
7/9/2025
Thank you for the wonderful feedback, Michael! We're thrilled to hear your experience was so positive, from check-in to service completion. We appreciate your support and look forward to serving you again!
SAINT CLAIR, MI
Cheri S|2018 GMC Yukon
Confirmed Service Customer
7/15/2025
I’ve had an incredibly frustrating experience with this service center. I took my car in a little under two months ago for repairs, and after returning the car twice due to it not being fixed….. my vehicle was finally returned with the same issues still unresolved. Throughout this entire process, communication was abysmal and still is currently. I’ve been charged a significant amount of money, yet the problem I initially brought my car in for are still present. Not only was the service painfully slow, but I also felt like my concerns were dismissed at every step by their lack of action. I understand that delays can happen, but given how long my car has been at the facility, I had hoped for more consistent communication and a quicker resolution. At this point, I’m still waiting for a call from the service manager,Dan …and unfortunately, my car still remains unrepaired while I’ve already incurred costs. If we are unable to resolve this, I will file a complaint with GM, the State of Michigan, the Better Business Bureau, Fox 2 Problem Solvers, Channel 7 Investigators and the Social Media.
7/21/2025
Hi Cherri, thank you for taking the time to speak with our service team last week. Our management team is committed to your satisfaction. We appreciate your patience as parts are on order.
KIMBALL, MI
Ernest M|2022 Chevrolet Blazer
Confirmed Service Customer
7/8/2025
Everything went exactly as planned. Very thorough!
7/8/2025
Thank you, Ernest! We're glad to hear everything went as planned and that you found the service thorough. We appreciate your trust and look forward to seeing you again!
BROCKWAY, MI
Bruce A|2016 Chevrolet Suburban
Confirmed Service Customer
7/8/2025
Part not available. Had to order and thus another trip to dealership with no vehicle for a couple of days
7/8/2025
Thank you for your feedback, Bruce. We understand how inconvenient it is to make an extra trip and be without your vehicle, that’s never ideal. We appreciate your patience and hope to make your next visit as smooth as possible.
WALES, MI
Rodney D|2025 Chevrolet Blazer
Confirmed Sales Customer
7/8/2025
Your sales people were very helpful and courteous .they filled my needs very well.i would deal with them again.so far my vehicle is just want i needed.its a nice vehicle.
BRETT BONNER
7/8/2025
Thank you, Rodney! We're glad to hear our team was helpful and courteous and that your vehicle is just what you needed. We appreciate your kind words and look forward to helping you again in the future!
PORT HURON, MI
William C|2020 Chevrolet Blazer
Confirmed Service Customer
7/9/2025
I checked in and they got it done fast.
7/9/2025
Thanks for your kind words, William! We're glad we could get your service done quickly. We appreciate your business!
MARINE CITY, MI
Diane T|2011 Chevrolet Equinox
Confirmed Service Customer
7/9/2025
Everything went well
7/9/2025
Thank you for the feedback, Diane! We’re glad everything went well and appreciate your support!
PORT HURON, MI
Martha S|2025 Chevrolet Traverse
Confirmed Service Customer
7/10/2025
I love your staff!! Friendly, knowledgeable staff! Hard to find this day & age — 💋
7/10/2025
Thank you so much for the wonderful compliment, Martha! We’re delighted to hear you appreciate our friendly and knowledgeable staff—it means a lot to us. We’ll be sure to pass along your kind words. Looking forward to seeing you next visit.
SAINT CLAIR, MI
Frank B|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/10/2025
Great service
7/10/2025
Thank you, Frank! We’re glad you had a great service experience. We appreciate your feedback!
BURTCHVILLE, MI
Frank S|2021 GMC 1500 Sierra
Confirmed Service Customer
7/16/2025
Ashley in service was very pleasant and professional! She reminded me of some upcoming service that should be addressed in the future. The service was completed in a reasonable time frame and I was on my way. I also had a chance to talk to Dan Muldridge, who is always helpful. I will continue to use Morans in the future for my vehicle needs.
7/16/2025
Thank you, Frank! We’re so glad to hear Ashley took great care of you and kept you informed about the upcoming service! It’s also great that you got to catch up with Dan, too. We truly appreciate your continued trust in Moran’s and look forward to helping with all your future vehicle needs!
CLYDE, MI
Linda S|2019 Chevrolet Equinox
Confirmed Service Customer
7/17/2025
Disappointed that your website allowed me to set a 7 a.m. appointment for an oil change only to arrive and learn that your technicians don’t start until 8 a.m. I had to sit around for an extra hour before any work was done. I do appreciate that Devonte offered to try and make mine the first one worked on.
7/17/2025
Thank you for your feedback, Linda. We’re truly sorry for the confusion regarding your appointment time. Your time is valuable, and we appreciate your patience. We’re glad Devonte was able to step in and do his best to assist. We’ll be looking into the scheduling issue to help prevent this from happening again. If there's anything more we can do, feel free to contact us directly.
SAINT CLAIR, MI
Gayle S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/17/2025
Have been leasing from the Fort Gratiot dealership for many years.
FRANCIS MOWINSKI
7/17/2025
Thank you, Gayle! We truly appreciate your continued loyalty over the years. It's always a pleasure working with you, and we're grateful to have you as part of our Moran Chevrolet Ft Gratiot family!
PORT HURON, MI
Gary N|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/17/2025
Frank did a great job
FRANCIS MOWINSKI
7/17/2025
Thank you, Gary! We’re glad Frank provided excellent service. Your kind words mean a lot, and we’ll make sure he hears them!
PORT HURON, MI
Thomas N|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/18/2025
Very good experience, sales staff did an excellent job.
JOHN LEWIS
7/18/2025
Thomas, we’re so glad to hear you had a great experience! Huge thanks for the shoutout to our sales team, they’ll be happy to know their efforts made a positive impression. We appreciate you choosing us!
GREENWOOD, MI
Pamala P|2025 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
Very friendly staff. New exactly what the problem was when I called. Also made sure my vehicle was washed before I left.
7/21/2025
Thank you for the great feedback, Pamala! We're happy our team could quickly identify the issue and make sure your vehicle was cleaned up before heading out. We truly appreciate you visiting Moran Chevrolet Ft. Gratiot!
COLUMBUS, MI
Richard R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/22/2025
Devante is always courtesy and a great asset to the Dealership.
7/22/2025
Hello Richard, It is wonderful to hear that Devante provided you with kind and courteous service during your recent visit! We're so glad you had a positive experience! Thank you for choosing Moran Chevrolet Ft. Gratiot, and we hope to see you again soon!
FORT GRATIOT, MI
Connie T|2024 Chevrolet Blazer
Confirmed Service Customer
7/22/2025
Had and appointment for 11:30 for oil change and tire rotation, and I had a tire that losing air and I asked them to please check that, as I’m going out of town on 7/24/25. After waiting, and waiting the serviceman came out with my bill. I asked him if they found anything wrong with my tire, his response was, it wasn’t written down. They also didn’t rotate my tires. They said they could take it back in, I refused. Also, the tires on my Blazer are almost shot with only 16,000 miles on them. Not impressed at all 😡😡😡😡
7/24/2025
Hi Connie, We’re sorry to hear about your recent experience at Moran Chevrolet Ft. Gratiot. It’s frustrating when scheduled services like a tire rotation or checking a tire concern are missed, especially when you're preparing for a trip. Your time and trust are important to us, and we apologize for falling short. If you're open to it, we’d appreciate the chance to speak with you directly and see how we can make things right. Please reach out to our service team at your convenience.
GREENWOOD, MI
Dennis M|2023 Chevrolet Tahoe
Confirmed Service Customer
7/17/2025
Had a GM coupon for lube, oil, filter for $44.95. Fine print more than 6 quarts of oil and taxes was extra. Dealer would not accept coupon. Charged $88.55 for oil change. Charged an additional $4.88 for shop supplies? What supplies? Now the kicker. I pay the bill using a GM charge card. Bill was $88.23, charged $90.88. 3 percent fee for using my GM charge card. Was told it is company policy. Buyer beware when you take your vechicle to Moran Chevy in Fort Gratiot, Michigan
7/21/2025
Hi Dennis, we’re sorry for the confusion and frustration you experienced with the coupon and additional fees. Your feedback is important, and we want to make sure our policies are clear and fair. Please reach out to us when you can so we can discuss this further and find a way to address your concerns. We appreciate the opportunity to improve your experience with Moran Chevrolet.
MARYSVILLE, MI
Durnell S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/19/2025
on time and work was perfect good job as always
7/21/2025
Thank you, Durnell! We're happy to hear everything was on time and the work met your expectations. We appreciate your continued trust in Moran Chevrolet Ft. Gratiot!
MARYSVILLE, MI
Shelley W|2020 GMC Acadia
Confirmed Service Customer
7/21/2025
We made an appointment for Oil change and Tire rotation. Notified when ready, they had washed the car! Excellent Service!
7/21/2025
Thank you, Shelley, for reaching out to let us know how your recent service went. We truly appreciate your feedback and are pleased to learn you had a great experience. If you need anything in the future, please don't hesitate to reach out to us; we are always here and happy to help. Thanks again for reaching out to Moran Chevrolet Fort Gratiot. Have a great evening.
FORT GRATIOT, MI
Susan S|2023 Buick Enclave
Confirmed Service Customer
7/22/2025
Appointment time on schedule and all services performed.
7/23/2025
Thank you for the 5-stars, Susan! We’re glad your appointment was on time and all services were completed as expected. We appreciate your feedback and look forward to serving you again! Thank you for choosing Moran Chevrolet Ft. Gratiot!
FORT GRATIOT, MI
Richard W|2025 Chevrolet Colorado
Confirmed Sales Customer
7/24/2025
Frank was our sales person...he was wonderful
FRANCIS MOWINSKI
7/24/2025
Thank you, Richard! We’re so glad to hear that Frank provided you with wonderful service. We’ll be sure to pass along your kind words to him! Thank you for choosing Moran Chevrolet Ft. Gratiot.
BROCKWAY, MI
Larissa E|2025 Chevrolet Traverse
Confirmed Sales Customer
7/24/2025
As always Brett Bonner made everything so easy and smooth
BRETT BONNER
7/24/2025
Thanks so much, Larissa! We’re glad Brett Bonner made everything easy and smooth for you, as always. We appreciate your continued trust at Moran Chevrolet Ft. Gratiot.
MARYSVILLE, MI
Patricia W|2026 Chevrolet Equinox
Confirmed Sales Customer
7/24/2025
Frank is the best. He guided me through the process from start to finish.
FRANCIS MOWINSKI
7/24/2025
Thank you so much for the 5 stars, Patricia! We're so glad Frank helped you through the entire process. We appreciate your support at Moran Chevrolet!
LEXINGTON, MI
Kathleen M|2024 Chevrolet Blazer
Confirmed Service Customer
7/24/2025
Service was prompt and done in a timely manner. All employees were extremely friendly.
7/24/2025
Thank you for the 5 stars, Kathleen! We're glad the service was quick and that the employees were friendly! Thank you for choosing Moran Chevrolet!
GRANT TOWNSHIP, MI
Janet F|2021 Chevrolet Blazer
Confirmed Service Customer
7/28/2025
Ashley in service was super.
7/28/2025
Thank you, Janet! We're so glad to hear Ashley took great care of you! We’ll be sure to pass along your kind words. Come see us again anytime at Moran Chevrolet Ft Gratiot!
PORT HURON, MI
Brenda H|2021 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
John from the collision center was wonderful. Everything was quick easy and smooth. From getting my car in and getting an estimate written up to scheduling me in right away to get the work done. Having a nice rental car provided to me. My car was back to me on the day he said it would be done. The work was done properly. John was Outstanding Professional and Courteous. I Would recommend the collision center to anyone and refer them to John. Unfortunately, I don't know his last name at the moment. But, he certainly deserves recognition 👏.
7/29/2025
Thank you so much for your kind words and for taking the time to share your experience, Brenda. We're thrilled to hear that John provided outstanding service and made the entire process smooth and stress-free for you. We're glad everything went as promised and that you're happy with the results. Thank you for recommending Moran Chevrolet Ft. Gratiot!
PORT HURON, MI
Richard O|2017 GMC Canyon
Confirmed Service Customer
7/29/2025
My wife was not happy at all with the way this was handled. The dealership said that the battery was bad, the place where we brought it tested it and said it was good. My wife took the truck back to the dealership. Waiting to see what they come up with this time . They were told to fix any thing that was wrong with truck, they said they could not do a diagnostics check because of a bad battery, but charged us over $2010 , for an oil change and a few minor other issues. Two bad oxygen sensors were not even touched at all.
8/1/2025
Hi Richard, thank you for taking the time to share your concerns. We understand how frustrating it is when expectations around service and communication aren’t met. We’ve shared your feedback with our service team so they can take another look and help ensure your wife gets the answers she needs. If there’s anything you’d like to discuss further in the meantime, we’re here to assist.
CLYDE, MI
Louie G|2012 Chevrolet Equinox
Confirmed Service Customer
7/31/2025
Management was great. Work performed was excellent.
7/31/2025
Hello Louie, We are so happy to hear that you received excellent service during your recent visit! It is great that you found our staff helpful and friendly! Thank you for choosing Moran Chevrolet Ft. Gratiot, and we hope to see you again soon!
LEXINGTON, MI
Bruce D|2018 Chevrolet Malibu
Confirmed Service Customer
8/1/2025
Was supposed to fix the cylinder 3 misfire code. Did a software update that did not fix anything. I have had the vehicle up about 5 or 6 times. They can't seem to fix this issue. I will keep coming back until they do or the warranty is up. They also tried tell me I had to pay almost 400 dollars for this non fix. That my warranty was expired (per service manager) he was looking at the GM warranty NOT the extended warranty that I bought with the vehicle.. the same one they have used everytime they had the car.. I just want my vehicle to work properly..
8/1/2025
Thank you for your review, Bruce. We're sorry for the frustration you've experienced. If you'd like, please give us a call at 810-385-8500, we’d be happy to take another look and help find a solution.
NORTH STREET, MI
John P|2020 Chevrolet Equinox
Confirmed Service Customer
7/23/2025
Very fast very efficient and I appreciate you washing my car
7/23/2025
Thank you for the 5 stars, John! We're glad to hear you had a fast and efficient experience—and we're happy you appreciated the car wash! Thank you for choosing Moran Chevrolet Ft. Gratiot.
KENOCKEE, MI
Thomas L|2022 Chevrolet Corvette
Confirmed Service Customer
7/24/2025
Always great service!
7/24/2025
Thank you for the 5 stars, Thomas! We're thrilled to hear that the service was great. We appreciate your support, and thank you for choosing Moran Chevrolet!
PORT HURON, MI
James S|2025 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Every facet of service went as expected except a seat belt repair had to be rescheduled as there was not enough time left in the day.
7/30/2025
Thank you for your 5-star review, James! We’re glad to hear that your service experience met your expectations. We appreciate your understanding and look forward to assisting you again soon at Moran Chevrolet Ft. Gratiot!
MARYSVILLE, MI
Susan M|2026 Chevrolet Equinox
Confirmed Sales Customer
7/29/2025
Frank and Jennifer were both helpful and knowledgeable, signing process was easy.
FRANCIS MOWINSKI
7/30/2025
Thank you for the 5-star review, Susan! We're thrilled Frank and Jennifer made the process easy and enjoyable for you. We appreciate your kind words and look forward to assisting you again at Moran Chevrolet Ft. Gratiot!
PORT HURON, MI
Aimee D|2020 Chevrolet Trax
Confirmed Service Customer
7/29/2025
The staff was very friendly.
7/30/2025
Thank you for the 5-star review, Aimee! We’re glad our friendly staff made your experience a great one. We look forward to serving you again at Moran Chevrolet Ft. Gratiot!
KIMBALL, MI
Ronald M|2021 Chevrolet Blazer
Confirmed Service Customer
7/30/2025
Car has Ben there a week, hasn’t been looked at yet, I understand that I didn’t have an appointment but after leasing, and purchasing multiple vehicles, and paying for extended warranties, I guess some communication and speedier service is expected.
8/1/2025
Hi Ronald, thank you for your continued loyalty. While scheduling and repair timelines can vary, we appreciate your patience and are glad we were able to complete the repair and return your vehicle on 7-31-2025.
PORT HURON, MI
Robert L|2015 Chevrolet Traverse
Confirmed Service Customer
7/30/2025
Always able to get in when needed
7/30/2025
Thanks, Robert! We’re glad to hear you’re able to count on Moran Chevrolet Ft Gratiot when you need us. Your trust means a lot, and we’re always here to help keep things running smoothly!
FORT GRATIOT, MI
Marsha M|2025 Chevrolet Trax
Confirmed Service Customer
8/1/2025
Had a tire losing air, after the second time, they went looking for the cause. A nail. quick affordable fix, and I was on my way.
8/1/2025
Thank you, Marsha! We’re glad the team at Moran Chevrolet Ft Gratiot was able to get to the bottom of the issue and get you back on the road quickly. We appreciate you trusting us to take care of it!
GRANT TOWNSHIP, MI
Scott M|2018 Chevrolet Colorado
Confirmed Service Customer
8/2/2025
Thank you for fixing my transmission. I left the vehicle over night but didn’t receive a call letting me know the status after 24 hours. Everything was good and not a big deal but i had to reach out to find out status.
8/3/2025
Hi Scott, thank you for your feedback and for trusting Moran Chevrolet Ft. Gratiot with your transmission repair. We’re glad everything was resolved, and we apologize for not keeping you updated as proactively as we should have. We appreciate you bringing this to our attention and will work to improve our communication going forward.
PORT HURON, MI
Linda L|2017 GMC Terrain
Confirmed Service Customer
8/3/2025
Always friendly and work done well.
8/3/2025
Hi Linda, thank you for your feedback! We’re happy to hear you find the team friendly and the work done well at Moran Chevrolet Ft. Gratiot. We appreciate your continued support!
SAINT CLAIR, MI
Richard B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/5/2025
Warranty issues were handed in a professional and timely matter
8/5/2025
Thank you, Richard! We’re glad to hear your warranty issues were handled professionally and promptly. We appreciate you trusting the team at Moran Chevrolet Ft. Gratiot and are here whenever you need us!
FORT GRATIOT, MI
Allen G|2024 Chevrolet Equinox
Confirmed Service Customer
8/11/2025
Professional and friendly staff.
8/11/2025
Allen, we’re happy to hear you found our team at Moran Chevrolet Ft Gratiot to be both professional and friendly. We appreciate you sharing your experience with us!
PORT HURON, MI
Anne L|2025 Chevrolet Traverse
Confirmed Sales Customer
8/11/2025
Brett responded well to each inquiry and was very professional
BRETT BONNER
8/11/2025
Anne, we’re so glad to hear Brett was professional and responsive to all your inquiries! We’ll be sure to share your kind words with him. Thanks for choosing Moran Chevrolet Ft Gratiot!
PORT HURON, MI
Jane S|2020 GMC Acadia
Confirmed Service Customer
8/11/2025
I didn't want my tires rotated with my ojl change and when I went to pay they wanted to charge me for oil change and tire rotation .I told them that I had specified to no tire rotation and they took the paper work and changed it but when I got in my car I checked the tire pressure and the tires had been rotated cause I checked the pressure before I got out of my car.Disapointed that they lied to me.
8/12/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
EAST CHINA, MI
Judy B|2019 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
When I checked in I told the lady I heard a vibration and needed to be checked. When I picked up my car I assumed they checked it. When I started to drive home the vibration was still there. This is the second time I have asked for something to be checked and wasn't. The first time I asked to have the cabin filter changed because it smelled awful when the air was turned on.I it was not.I am now having the vibration checked somewhere else.
8/14/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
MARYSVILLE, MI
Patricia S|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/4/2025
Eric Deising our salesman was quick to answer any questions we had
ERIC DEISING
8/4/2025
Thank you for your thoughtful review, Patricia. We're glad to hear Eric Deising was attentive and responsive throughout your experience. We’ll be sure to pass along your kind words to him. Thank you for choosing Moran Chevrolet Ft. Gratiot!
SAINT CLAIR, MI
David B|2021 Chevrolet Blazer
Confirmed Service Customer
8/4/2025
Had vehicle towed in for no start. Found out foreign substance in gas. Had to have totally cleaned. Excellent and fast work. Very satisfied.
8/4/2025
Thanks for the great review, David! We're glad we could get to the bottom of the issue and get you back on the road quickly. Really appreciate the kind words, don't hesitate to reach out if you ever need anything else!
LEXINGTON, MI
Anne B|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
Everything was great.
FRANCIS MOWINSKI
8/4/2025
Thank you, Anne! We're glad to hear everything went great during your visit. We appreciate you choosing Moran Chevrolet Ft. Gratiot and hope to see you again soon!
GREENWOOD, MI
Paul J|2024 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
Very professional, very easy to work with, no issues
8/13/2025
Thank you for the 5-star review, Paul! We're glad to hear you found our team professional and easy to work with. We appreciate your feedback and look forward to serving you again at Moran Chevrolet Ft. Gratiot!
FORT GRATIOT, MI
Marc S|2016 Chevrolet Traverse
Confirmed Service Customer
8/13/2025
It took over 2 hours for an oil change. We will be looking elsewhere for this service in the future.
8/13/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
FORT GRATIOT, MI
Edmund G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/13/2025
Outstanding service, they treated me like a valued customer. They addressed an issue and prioritized their customers' needs.
8/13/2025
Thank you for the fantastic 5-star review, Edmund! We’re delighted to hear you felt valued and that our team prioritized your needs. Providing outstanding service is our goal, and your kind words mean a lot to us. We look forward to assisting you again at Moran Chevrolet Ft. Gratiot!
PORT HURON, MI
George L|2024 GMC Terrain
Confirmed Sales Customer
8/15/2025
Great from start to finish. I didn't think I could get the GMC the same day. I Thought I might to wait until the next day. So far after 11 days, I made a good choice.
ERIC DEISING
8/15/2025
Thank you for the wonderful review, George! We're thrilled you got your GMC the same day and that it's been a great choice so far. Enjoy the ride, and thank you for choosing Moran Chevrolet Ft. Gratiot!
MARYSVILLE,, MI
Blake R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/13/2025
Everything was great except the truck could have been way cleaner.
FRANCIS MOWINSKI
8/13/2025
Thank you, Blake! We’re happy to hear your experience was great overall and appreciate your feedback about the truck. We’ll make sure to pay closer attention to cleanliness moving forward at Moran Chevrolet Ft. Gratiot.
PORT HURON, MI
Thurmond K|2024 Chevrolet Trax
Confirmed Service Customer
8/13/2025
My car received the service I need and it didn’t take as long as I thought it would
8/13/2025
Thank you, Thurmond! We’re glad your car got the service it needed and that the process was quicker than expected. We appreciate you choosing Moran Chevrolet Ft. Gratiot!
FORT GRATIOT, MI
Kurt K|2020 Chevrolet Suburban
Confirmed Service Customer
8/14/2025
took a long time to repair the vehicle and was supposed to get a loner car but that didn't happen. service rep ashley was awesome!!! Hope the repairs hold out and nothing else goes wrong with the vehicle it only has 70k miles on it thank god i bought an extended warranty! Labor charges are ridiculous at 199.00 per hour!!!!!
8/14/2025
Thank you for sharing your experience, Kurt! We're glad Ashley provided awesome service and appreciate your patience during the repair process. We hope your vehicle continues to run smoothly and that your extended warranty gives you added peace of mind. If you have any questions or need further assistance, don’t hesitate to reach out!
EMMETT, MI
Dennis Z|2017 Chevrolet Cruze
Confirmed Service Customer
8/15/2025
Great service
8/15/2025
Thanks so much, Dennis! We’re happy to hear you had a great service experience at Moran Chevrolet Ft. Gratiot!
PORT SANILAC, MI
John I|2025 Chevrolet Equinox
Confirmed Sales Customer
8/16/2025
Frank M. Went the extra mile to make our trade in and new lease vehicle go smoothly. We were pressed for time and Frank delivered! Very grateful for his diligence.
FRANCIS MOWINSKI
8/17/2025
Thank you for your feedback, John! We’re thrilled to hear Frank M. went the extra mile to make your trade-in and new lease experience smooth. We appreciate your kind words and are glad he could help!
ROMEO, MI
Kathryn E|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/18/2025
Installed perfectly, great communication, nice waiting room
8/19/2025
Thank you for the 5-star review, Kathryn! We're glad the installation went perfectly, communication was clear, and you enjoyed our waiting room. We appreciate your feedback at Moran Chevrolet Ft. Gratiot!
LYNN, MI
William H|2022 Chevrolet Equinox
Confirmed Service Customer
8/18/2025
Took too long
8/19/2025
Thank you for your feedback and the 4-star rating, William! We’re glad you had a positive experience overall, and we appreciate your patience. We’ll work on improving our service speed to make your next visit even better.
CROSWELL, MI
William E|2018 GMC 1500 Sierra
Confirmed Service Customer
8/19/2025
very friendly and helpful
8/19/2025
Hi William, thank you for your feedback. We’re glad to hear that our team at Moran Chevrolet Ft. Gratiot was friendly and helpful during your visit.
PORT HURON, MI
Michael S|2021 Chevrolet Blazer
Confirmed Service Customer
8/21/2025
Meeting with Service Mgr @ 11.30 today
8/21/2025
Thanks for letting us know, Michael! We look forward to meeting with you and providing excellent service. If you need anything before then, just let us know!
GREENWOOD, MI
Barry W|2022 Chevrolet Colorado
Confirmed Service Customer
8/21/2025
Easy to schedule, drop In and wait for service to be completed. Thanks for making my experience so comfortable.
8/21/2025
Hi Barry, thank you for your feedback! We’re glad to hear scheduling and service at Moran Chevrolet Ft. Gratiot was easy and that your visit was comfortable. We appreciate you sharing your experience!
SMITHS CREEK, MI
Kevin R|2023 Chevrolet Colorado
Confirmed Service Customer
8/25/2025
Friendly, knowledgeable staff!!!
8/26/2025
Hi, Kevin. Thank you for the 5-star review! We’re so glad to hear you had a great experience with our friendly and knowledgeable staff. We appreciate your support and look forward to seeing you again at Moran Chevrolet Ft. Gratiot!
BURTCHVILLE, MI
Dale H|2019 Chevrolet Traverse
Confirmed Service Customer
8/26/2025
It started out, not so good. When I showed up for my appointment, I wasn't in the appointment system. However, we got that straightened out, after much consternation, and my vehicle problem was fixed, and under warranty due to a GM Bulletin. Amen. Thank you, Moran Chevrolet
8/27/2025
Thank you for your 5-star review, Dale! We apologize for the initial confusion with your appointment and truly appreciate your patience as we worked to resolve the issue. We're glad everything was sorted out and that your vehicle was repaired under warranty. Your satisfaction is important to us, and we’re grateful for the opportunity to make things right. Thank you for choosing Moran Chevrolet Ft. Gratiot! We hope to see you again soon.
MINDEN CITY, MI
Kellie S|2021 Chevrolet Equinox
Confirmed Service Customer
8/27/2025
During my vehicle service appointment, Ashley and the rest of the staff were very knowledgeable, friendly, and helpful. Thank you, Moran Staff!
8/27/2025
Thank you for the wonderful feedback, Kellie! Ashley and the entire Moran Chevrolet Ft. Gratiot team appreciate your kind words and are glad to hear you had a knowledgeable and friendly experience. We look forward to serving you again!
AVOCA, MI
Barbara L|2026 Chevrolet Equinox
Confirmed Sales Customer
8/27/2025
Brett Bonner was an excellent communicator and went above and beyond to help me understand how the process of leasing a car worked. He printed out the offer so I knew what my total cost would be. Jeff, his 'money man' extended my Friends discount so the bottom line was to my needs financially. From the front to the back of my association with Moran's Automotive, I am very thankful for all of their help and expertise!
BRETT BONNER
8/28/2025
Thank you so much for the thoughtful 5-star review, Barbara! We're thrilled to hear that Brett provided clear communication and went above and beyond to guide you through the leasing process. It’s great to know Jeff was able to make everything work within your budget. We truly appreciate your kind words about the entire Moran Automotive team—it means a lot to us. Enjoy your new vehicle, and please visit us again at Moran Chevrolet Ft. Gratiot for all your future vehicle needs!
FORT GRATIOT, MI
Kelly F|2025 Chevrolet Trax
Confirmed Sales Customer
8/20/2025
Frank looked until he found the exact car we wanted
FRANCIS MOWINSKI
8/20/2025
Hi Kelly, thank you for sharing your experience. We’re thrilled to hear that Frank went above and beyond to find the exact car you wanted. We appreciate your 5-star feedback!
FORT GRATIOT, MI
Christopher S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/20/2025
Vehicle not fixed , poor communication, poor documentation
8/21/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
FORT GRATIOT, MI
Joseph M|2021 Chevrolet Equinox
Confirmed Service Customer
8/24/2025
Fast service very courteous employees
8/25/2025
Thank you, Joseph! We’re glad to hear your service was handled quickly and that our team treated you with courtesy. We appreciate your feedback and look forward to assisting you again!
CHESTERFIELD, MI
Gerry K|2020 Chevrolet Equinox
Confirmed Service Customer
8/24/2025
Had a routine oil change and tire rotation at 67,000 miles. Scheduling the appointment was easy. We waited for the service to be completed and it was ready to go in about 50 minutes. It went well and we were completely satisfied.
8/25/2025
Thank you, Gerry! We’re glad to hear scheduling was simple and that your service was completed quickly and smoothly. It’s great to know everything met your expectations, and we look forward to taking care of your vehicle at your next visit!
LEXINGTON, MI
Jeanne J|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/25/2025
Wonderful dealership!! 3 hour drive for us but well worth it!! Brett was AMAZING to work with! Will highly recommend him and the dealership to friends and family.
BRETT BONNER
8/25/2025
Thank you, Jeanne! We’re honored you made the 3-hour drive to visit us, and even happier to hear Brett made the trip worthwhile. Your recommendation means so much, and we look forward to welcoming you and your friends or family anytime!
SPRING LAKE, MI
Karen S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/29/2025
We have purchased and leased cars from this dealership for over 18yrs. Frank has always been great with helping us find what we need.
FRANCIS MOWINSKI
9/2/2025
Wow, thank you for being part of our family for over 18 years, Karen! It means the world to us to have your loyalty and trust. We’re so glad Frank has consistently been there to help you find exactly what you need. We look forward to many more years of serving you and your family at Moran Chevrolet Ft. Gratiot.
MARYSVILLE, MI
Jeffrey W|2019 GMC Yukon
Confirmed Service Customer
8/30/2025
We picked up a nail in our tire that couldn't be patched. Moran Ft Gratiot acquired a tire for us and had it repaired that day. Thanks again!
9/2/2025
Hi Jeffrey, Thanks for sharing your experience! We’re glad Moran Ft. Gratiot could step in and get you back on the road quickly with a same-day repair. Unexpected tire troubles are never fun, but we’re happy we could make it hassle-free for you. Drive safe, and we’re here whenever you need us in the future!
CLYDE, MI
William B|2020 Chevrolet Colorado
Confirmed Service Customer
8/31/2025
Friendly customer service! The young lady in the cas office assisted me with using my GM points to put toward my service. I greatly appreciated that.
9/2/2025
Thank you for highlighting our team’s friendly service, William! We’re glad our customer care representative could assist you with using your GM points. Making your appointment process easy and rewarding is exactly what we aim for. We truly appreciate your feedback and look forward to helping you again soon at Moran Chevrolet Ft. Gratiot!
BURTCHVILLE, MI
Allen G|2024 Chevrolet Equinox
Confirmed Service Customer
9/2/2025
My car was serviced right on the appointment time
9/2/2025
Hi Allen, thank you for your feedback. We’re glad to hear your car was serviced promptly at Moran Chevrolet Ft. Gratiot.
PORT HURON, MI
James N|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/7/2025
We had an appointment at 2pm, for just an oil change. 1 hour and 45 minutes later it was done. Terrible wait time for an appointment. It gets worse. We were quoted $79 and at the final check out it was $100. This was for a simple oil change. Our goal is to never use this dealership again.
9/17/2025
Hi James, we’re very sorry to hear about the long wait and the discrepancy in your oil change pricing. This is not the experience we want for our customers. We appreciate your feedback and will review our processes to prevent this from happening in the future.
BURTCHVILLE, MI
Mark L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/8/2025
Called and was quoted $130 for an alignment. Got the bill and there was another $20 added for paper towels, toilet paper, and hand soap.
9/10/2025
Thank you for bringing this to our attention. We apologize for any confusion regarding the charges. We’ll review how we explain pricing to ensure better transparency moving forward. If you’d like to discuss your invoice further, we’d be happy to go over it with you. Please don’t hesitate to reach out.
PORT HURON, MI
Amy S|2020 Chevrolet Trax
Confirmed Service Customer
9/10/2025
My apt was in less than a week, was timely and everyone was very polite.
9/10/2025
Thank you, Amy! We’re glad to hear your appointment at Moran Chevrolet Ft. Gratiot was timely and that our team was polite throughout your visit. We appreciate your feedback!
SAINT CLAIR, MI
Christy F|2026 Chevrolet Equinox
Confirmed Sales Customer
9/10/2025
Salesman Eric D. and the gentleman who went thru all the paperwork with me were excellent. Eric found the vehicle I wanted with the packages that I needed and he made this the easiest car buying experience ever. I highly recommend him and Moran Chevrolet, Ft. Gratiot.
ERIC DEISING
9/11/2025
Thank you for your fantastic review, Christy. We’re thrilled to hear that Eric and our other team members provided you with excellent service and made your car-buying experience smooth and easy. Eric’s dedication to finding the perfect vehicle for you truly reflects our commitment to customer satisfaction. We appreciate your high recommendation of both Eric and Moran Chevrolet Ft. Gratiot, and we look forward to serving you again in the future!
COTTRELLVILLE, MI
Darlene K|2024 Chevrolet Equinox
Confirmed Service Customer
8/28/2025
It was okay
8/28/2025
Thank you for the 5 stars, Darlene! We look forward to serving you again at Moran Chevrolet.
SAINT CLAIR, MI
Courtney L|2023 Chevrolet Blazer
Confirmed Service Customer
9/2/2025
Quick & friendly service!
9/2/2025
Hi Courtney, thank you for your feedback. We’re glad to hear you received quick and friendly service at Moran Chevrolet Ft. Gratiot.
FORT GRATIOT, MI
Marsha M|2025 Chevrolet Trax
Confirmed Service Customer
9/7/2025
got in got out.
9/7/2025
Hi Marsha, thank you for the 5-star rating! We’re happy to hear your visit was fast and smooth, and we appreciate your business at Moran Chevrolet Ft. Gratiot.
GRANT TOWNSHIP, MI
Donald M|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/7/2025
all went well
9/7/2025
Hi Donald, thank you for the 5-star review! We’re glad everything went smoothly and appreciate you choosing Moran Chevrolet Ft. Gratiot for your service needs.
CLYDE, MI
Lina K|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/10/2025
Frank was very professional and answered all my questions.
FRANCIS MOWINSKI
9/10/2025
Thanks so much for the great review, Lina. We’re happy to hear that Frank took good care of you and was able to answer all your questions. Professionalism and clear communication are what we strive for, and we’re glad that came through. We appreciate your visit and hope to see you again soon at Moran Chevrolet Ft. Gratiot! Until then, enjoy your new vehicle.
MARYSVILLE, MI
Jesse W|2026 Chevrolet Traverse
Confirmed Sales Customer
9/11/2025
Great
MICHAEL LIAGRE
9/11/2025
Thank you for your 5-star review, Jesse. We’re glad to hear you had a great experience at Moran Chevrolet Ft. Gratiot and look forward to serving you again.
CLYDE, MI
Tom R|2008 Chevrolet Equinox
Confirmed Service Customer
9/12/2025
Happy with the results
9/12/2025
Thank you for your feedback, Tom! We’re glad to hear you’re happy with the results from Moran Chevrolet Ft. Gratiot.
PORT HURON, MI
Timothy H|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
9/12/2025
Brett Bonner did an excellent job presenting the lease documents and showing us the features of our new Silverado.
BRETT BONNER
9/12/2025
Thank you for your feedback, Timothy! We’re glad Brett Bonner provided excellent service and helped you understand your new Silverado at Moran Chevrolet Ft. Gratiot.
GROSSE POINTE WOODS, MI
John F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/13/2025
Great service from Salsman
FRANCIS MOWINSKI
9/14/2025
Thank you for the 5-star rating, John! We’re thrilled you had a great experience at Moran Chevrolet Ft. Gratiot.
MARYSVILLE, MI
Robert Q|2025 Chevrolet Traverse
Confirmed Sales Customer
9/14/2025
Have been dealing with Ron Campbell for over 20 years He is my go to sales person When he chances dealership, I follow him. Vehicle delivery person was also great.
JOHN LEWIS
9/14/2025
Thank you for your loyalty, Robert! It’s wonderful to hear that Ron Campbell has been your trusted go-to for over 20 years and that the delivery process was handled so well. We’re grateful you continue to choose Moran Chevrolet Ft. Gratiot!
ROCHESTER HILLS, MI
Gregory N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/17/2025
Everyone there are friendly and super nice!
9/17/2025
Thank you for the kind words, Gregory. We’re so happy to hear that our team made you feel welcome with their friendliness and warmth. We appreciate your feedback and look forward to serving you again soon at Moran Chevrolet Ft. Gratiot!
PORT HURON, MI
Raymond J|2024 Chevrolet Trax
Confirmed Service Customer
9/18/2025
Great service department personnel.
9/18/2025
Thank you for your feedback, Raymond. We’re glad to hear our service team at Moran Chevrolet Ft. Gratiot provided you with great service. We appreciate you taking the time to share your experience.
LEXINGTON, MI
Pamala P|2025 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
Always very pleasant. People are very nice and helpful
9/19/2025
Hi Pamala, thank you for your kind words. We are glad to hear our team is always pleasant, nice, and helpful. We look forward to serving you again at Moran Chevrolet Ft. Gratiot
COLUMBUS, MI
Catherine M|2023 Chevrolet Equinox
Confirmed Service Customer
9/21/2025
Service was accommodating with my time, but even adyerv5 hours there, they didn’t remember to check and change windshield wiper, then had to wait for 25 minutes while they communicated to find where my serviced vehicle was parked. Nice check out woman said they could still do it , only be 10 minutes. No. I also felt labor cost was a bit higher for oil change, tire rotation and alignment. Unless it’s a warranty covered problem, I probably won’t go back.
9/22/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
MEMPHIS, MI
William P|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/22/2025
My appt. got messed up but they still squeezed me in!
9/22/2025
We’re glad we could accommodate you, William! Thanks for your patience, and we’re happy everything worked out at Moran Chevrolet Ft. Gratiot.
RILEY, MI
Donna K|2020 Chevrolet Trax
Confirmed Service Customer
9/22/2025
4 hour wait
9/23/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
WALES, MI
Michael F|2022 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
Great work done. Save me money
9/23/2025
Thank you for the great review, Michael. We're happy to hear we could save you money while delivering quality work. We appreciate your trust and look forward to helping you again at Moran Chevrolet Ft. Gratiot!
SAINT CLAIR, MI
Charles K|2024 GMC Sierra 1500
Confirmed Service Customer
9/12/2025
Your service people kept me informed and complimented all the maintenance including a recall that needed to be performed.
9/12/2025
Thank you for your great feedback, Charles. We're glad to hear that our service team kept you well-informed and took care of everything, including the recall. Keeping our customers updated and ensuring all maintenance is completed thoroughly is always a top priority. We appreciate your trust and look forward to serving you at Moran Chevrolet Ft. Gratiot again in the future!
PORT HURON, MI
Patricia M|2024 GMC Acadia
Confirmed Service Customer
9/16/2025
Ashley Tokarski didn’t keep me informed by phone as to the progress of my Acadia until the 4th day. I was doing all the phoning.
9/16/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
LEXINGTON, MI
Margaret S|2020 Chevrolet Trax
Confirmed Service Customer
9/17/2025
Finished about the time it was said. Which was very much appreciated was able to get to work on time with a little to spare
9/17/2025
Thank you for the review, Margaret. We're glad we could get your service done on time and help you stay on schedule. It's great to hear you made it to work with time to spare! We appreciate your business and look forward to seeing you again at Moran Chevrolet Ft. Gratiot.
Goodells, MI
Michael F|2025 Chevrolet Traverse
Confirmed Service Customer
9/23/2025
Oil change and tire rotation on two vehicles at same appointment time. Very convenient. Cars were serviced quickly and included a nice car wash. Great service.
9/23/2025
Thanks so much for the awesome review, Michael. We’re glad we could make it easy and quick to take care of both vehicles, and throw in a nice car wash too! We appreciate your kind words and can’t wait to help you again at Moran Chevrolet Ft. Gratiot.
PORT HURON, MI
Nora A|2022 Buick Envision
Confirmed Service Customer
9/23/2025
Everyone is so welcoming , kind and helpful Katie was great I will be buying my next car from you and getting my car serviced crime you .
9/23/2025
Thank you for your kind words, Nora! We’re delighted to hear Katie and the team at Moran Chevrolet Ft. Gratiot made you feel welcome and supported. We look forward to helping you with your next car purchase and servicing your vehicle.
COTTRELLVILLE, MI
Deanne M|2024 Chevrolet Trax
Confirmed Service Customer
9/24/2025
It was great
9/24/2025
Hi Deanne, Thank you for your feedback. We are glad to hear that your experience at Moran Chevrolet Ft. Gratiot was great and we look forward to assisting you again in the future.
PORT HURON, MI
Dennis N|2025 Chevrolet Trax
Confirmed Service Customer
9/25/2025
It was ok no overachiever there . Just ok
9/24/2025
Thank you for your honest feedback, Dennis. We’re sorry to hear that your experience felt just “ok” and didn’t quite meet your expectations. We strive to go above and beyond for every customer, so we’d appreciate the opportunity to learn more about how we can improve. Please feel free to reach out to us directly. We want to make sure your next visit with us at Moran Chevrolet Ft. Gratiot is exceptional.
PORT HURON, MI
Kathy P|2025 Chevrolet Trax
Confirmed Sales Customer
9/25/2025
1 - The pick up guy was an hour late with no phone call saying what was going on?!? 2 - The finance guy couldn’t wait to throw my own words back at me, saying I didn’t want any extras when really… I did, but I won’t deal with him again. I would not feel comfortable doing a deal with him again. 3- The salesman, Anthony I would follow him anywhere he’s selling a car that I want to purchase. If it wasn’t for him, the deal would not have been done at this dealership he save the deal.. seriously!
ANTHONY BROWN
9/25/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
CHINA, MI
Greg H|2024 Chevrolet Suburban 1500
Confirmed Service Customer
9/27/2025
My visit for an oil change was great. My Suburban was done on time and they even took time to wash it. I would use this dealership again.
9/28/2025
Hi Greg, Thank you for sharing your experience! We’re glad your oil change at Moran Chevrolet Ft. Gratiot was completed on time and that you appreciated the extra touch of having your Suburban washed. We look forward to serving you again in the future.
LEXINGTON, MI
Robert B|2020 Chevrolet Blazer
Confirmed Service Customer
9/28/2025
very good
9/28/2025
Hi Robert, Thank you for your feedback! We’re glad to hear you had a very good experience at Moran Chevrolet Ft. Gratiot. We appreciate the 4-star rating and look forward to serving you again.
MARYSVILLE, MI
John M|2020 Buick Enclave
Confirmed Service Customer
9/28/2025
Always the best. No surprises. Always satisfied. Keep it up.
9/28/2025
Hi John, Thank you for sharing your feedback! We’re thrilled to hear that Moran Chevrolet Ft. Gratiot consistently meets your expectations and keeps your experience smooth and worry-free. Your continued satisfaction means a lot to our team.
SAINT CLAIR, MI
Dale L|2021 Chevrolet Traverse
Confirmed Service Customer
10/1/2025
Everything was fine, except the 3% charge for using a credit card. YOU WOULD EXPECT TO BE ABLE TO USE A GM CARD AT A GM DEALERSHIP WITHOUT EXTRA CHARGES. The 3% wiped out all the "reward" for using the GM card.
10/1/2025
Thank you for your honest feedback and for the 5-star rating, Dale! We’re glad to hear everything went smoothly overall. We understand your concerns about the credit card charge and appreciate you bringing this to our attention. We’ll be sure to share your comments with our team as we continually look for ways to improve the customer experience. Thanks again for choosing Moran Chevrolet Ft. Gratiot. We truly value your business!
CROSWELL, MI
Michael B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/7/2025
Like always great service
10/7/2025
Hi Michael, thank you for your continued trust in us. We’re glad to hear you consistently have a great experience with our team at Moran Chevrolet Ft. Gratiot and look forward to seeing you again!
WALES, MI
Gordon B|2023 Chevrolet Tahoe
Confirmed Service Customer
9/24/2025
On time and excellent updates completed
9/24/2025
Hi Gordon. Thank you for the great review! We're glad to hear everything was completed on time and that you were kept well updated throughout the process. We appreciate your trust and look forward to serving you again at Moran Chevrolet Ft. Gratiot!
PORT SANILAC, MI
James C|2025 Chevrolet Blazer
Confirmed Sales Customer
9/25/2025
Wonderful people to work with, always tries to meet our needs
BRETT BONNER
9/25/2025
Hi James, thank you for sharing your experience! We’re thrilled to hear that our team at Moran Chevrolet Ft. Gratiot consistently works to meet your needs and makes the process enjoyable. Your kind words mean a lot to us.
LEXINGTON, MI
Nancy T|2018 Chevrolet Equinox
Confirmed Service Customer
9/28/2025
From the very start until picking up the car, exceptional service!
9/28/2025
Hi Nancy, Thank you for your kind words! We’re thrilled to hear that your experience at Moran Chevrolet Ft. Gratiot was exceptional from start to finish. Your feedback means a lot to our team, and we look forward to serving you again in the future.
CROSWELL, MI
Connie J|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/29/2025
Excellent service!
9/29/2025
Hi Connie, Thank you for sharing your feedback! We’re delighted to hear that you had an excellent experience with our service team at Moran Chevrolet Ft. Gratiot.
PORT HURON, MI
James R|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/6/2025
Great communication, Devante was great as usual walking me through of process of changing out the tires on my Chevy Silverado.
10/6/2025
Hi James. Thank you for the wonderful feedback! We’re glad to hear Devante provided clear communication and made the tire change process easy for your Chevy Silverado. We’ll be sure to pass along your kind words to him. We appreciate your continued trust and look forward to serving you again at Moran Chevrolet Ft. Gratiot!
PORT HURON, MI
Davor J|2025 Chevrolet Equinox EV
Confirmed Sales Customer
10/8/2025
Everything was excellent
ANTHONY BROWN
10/8/2025
Thank you so much, Davor! We're thrilled to hear everything was excellent. We truly appreciate your support and look forward to seeing you again soon at Moran Chevrolet Ft. Gratiot!
SOUTH LYON, MI
Daniel M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Great team at Moran
10/8/2025
Hey Daniel. Thank you for the kind words! We're proud to have such a dedicated team here at Moran, and we're glad to hear you had a positive experience. We appreciate your support and look forward to seeing you again at Moran Chevrolet Ft. Gratiot!
MARYSVILLE, MI
Robert S|2020 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Shop prices for manpower have gotten out of hand, as a design engineer i did not see my salary increase as quickly or as high as car dealerships. I had some extra work I wanted done but could not afford the prices, and the parts cost was not the issue.
10/8/2025
Thank you for your honest feedback and 4-star rating, Robert. We appreciate you taking the time to share your perspective. Our team is committed to providing high-quality service, and we understand that pricing is an important consideration. We value your business and hope to have the opportunity to work with you again in the future at Moran Chevrolet Ft. Gratiot should your needs or circumstances change.
STERLING HEIGHTS, MI
Robert M|2019 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Very nice people to work with and very fast reliable service!
10/8/2025
Thank you for the great review, Robert! We're glad to hear you had a positive experience with our team and that you found our service fast and reliable. We appreciate your support and look forward to assisting you again in the future at Moran Chevrolet Ft. Gratiot!
FORT GRATIOT, MI
Micheal D|2019 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Cabin air filter was inspected, jammed it back in where it was all crunched up, and the two screws were not reinserted
10/9/2025
Thank you for your feedback. We appreciate you bringing this to our attention and understand your concern. This isn’t the level of care we strive to provide, and we’d like to inspect and correct the issue right away. Please reach out to us so we can make it right and ensure your vehicle is properly serviced.
SHELBY TOWNSHIP, MI
Ralph B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/9/2025
All service people very good. My vehicle was there to address a safety recall. The service receipt had no results or comments about the issue being addressed or what was done. I was told I needed to call GM customer service for that. GM is doing every truck in the book to delay and not address this safety concern. My vehicle should not be driven at all due to the safety risk. I’m a very unhappy past customer and will never buy another GM vehicle due to the corporate mishandling and lack of addressing this safety recall.
10/9/2025
Thank you for sharing your feedback. We’re glad to hear our service team treated you well, but we understand your concern regarding the recall and communication from GM. While we must follow manufacturer protocols for safety recalls, your frustration is completely understandable. Please reach out to us so we can review your vehicle’s status and assist in any way possible to ensure your safety and peace of mind.
WALES, MI
Crystal F|2020 Chevrolet Equinox
Confirmed Service Customer
10/10/2025
It was a quick and easy
10/11/2025
Hi Crystal! It’s great to hear your visit to Moran Chevrolet Ft. Gratiot was so quick and easy. We appreciate you taking the time to share your experience!
PORT HURON, MI
Edward B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
10/13/2025
Sales person took the time to try and accommodate our needs/desires
BRETT BONNER
10/13/2025
Thank you for your kind words, Edward! We’re glad our salesperson took the time to understand and accommodate your needs. Making sure you have a great experience is our top priority. We look forward to helping you again in the future at Moran Chevrolet Ft. Gratiot!
PORT HURON, MI
Catherine D|2014 Chevrolet Sonic
Confirmed Service Customer
10/13/2025
Very helpful with great personal, can't recall name of lady at service desk but she surely goes above & beyond! Don't take my car any where else.
10/13/2025
Thank you so much, Catherine, for your kind words! We’re delighted to hear our team was helpful and that our service desk staff went above and beyond. Your loyalty means a lot to us, and we look forward to taking care of your car for many years to come at Moran Chevrolet Ft. Gratiot.
FORT GRATIOT, MI
Kelly O|2022 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
I had an appt. set up for Monday at 8am. I was sent a link to be able to see updates on my vehicle that was never updated. I did not receive an update until I called Tuesday to find out my car had not even been looked at yet. I had to follow up daily. Car was not ready until 6pm Thursday. I had a short in a wire on the door where I wasn't able to put down my 3 windows. I also felt my trans was slipping, (rpm's rev up fast sometimes) but they said they did not find anything.
10/14/2025
Thank you for your feedback. We understand how frustrating the lack of updates and extended repair time must have been. Your comments about communication and follow-up are important and will be reviewed with our team to ensure we improve this process. Please reach out to us so we can review your repair in more detail and make sure your concerns are fully addressed.
CLAY, MI
Jessica J|2026 Chevrolet Traverse
Confirmed Sales Customer
10/15/2025
I had a great experience. They had the exact vehicle I wanted and the sales team was amazing. Specific shout out to Eric Deising and John Lewis.
ERIC DEISING
10/15/2025
Thank you, Jessica, for the wonderful review! We’re thrilled to hear you had a great experience and found the exact vehicle you were looking for. Eric and John will be delighted to hear your shout-out. We appreciate your business and look forward to assisting you again in the future at Moran Chevrolet Ft. Gratiot. Until then, enjoy your new vehicle!
COLUMBUS, MI
Roger C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/15/2025
I was surprised that the price of the tire pressure sensor jumped $30 in just 2 weeks time. That was not a good surprise at all......
10/17/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
LEXINGTON, MI
Karen E|2025 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
Had a comfortable waiting area and was notified as soon as my car was done. Everyone was very nice and polite to work with.
10/16/2025
Thank you for your wonderful feedback, Karen! We’re glad you found our waiting area comfortable and appreciated the timely updates. It’s great to hear our team made your experience pleasant and polite. We look forward to serving you again soon at Moran Chevrolet Ft. Gratiot!
FORT GRATIOT, MI
Ann D|2026 Chevrolet Silverado 1500
Confirmed Service Customer
10/17/2025
Friendly, efficient, a great experience.
10/17/2025
Thank you, Ann, for your kind words! We're delighted to hear that your experience was friendly, efficient, and enjoyable. Providing exceptional service is our top priority, and your feedback motivates us to keep delivering at this level. We look forward to assisting you again soon at Moran Chevrolet Ft. Gratiot!
FORESTVILLE, MI
Michael B|2021 Chevrolet Malibu
Confirmed Service Customer
10/18/2025
Great service and finally able to use by GM Rewards due to Barclays allowing them to be used for parts and service.
10/19/2025
Hi Michael, thank you for sharing your experience. We’re glad to hear you received great service at Moran Chevrolet Ft. Gratiot and were finally able to use your GM Rewards for parts and service. We appreciate you taking the time to let us know.
MARYSVILLE, MI
Susan T|2021 Buick Encore GX
Confirmed Service Customer
10/8/2025
Asked to have irk done that was needed and it was taken care of. All staff polite and efficient
10/8/2025
Thank you, Susan, for the great review! We're glad to hear you had a positive experience and appreciate your support. We look forward to serving you again at Moran Chevrolet Ft. Gratiot!
FORT GRATIOT, MI
Patty B|2022 GMC Canyon
Confirmed Service Customer
10/8/2025
Great service
10/8/2025
Thank you for the great review, Patty! We're glad to hear you had a positive experience and appreciate your support. We look forward to serving you again at Moran Chevrolet Ft. Gratiot!
CLAY, MI
Mathies U|2021 Chevrolet Trax
Confirmed Sales Customer
10/10/2025
The wife said she likes the car
ERIC DEISING
10/10/2025
Thank you for the 5-star review, Mathies! We're happy to hear that your wife is enjoying the car; that’s what really matters! If you both ever need anything else, feel free to reach out to our team at Moran Chevrolet Ft. Gratiot. Enjoy the ride, and we will see you next time!
PORT HURON, MI
Ronald M|2021 Chevrolet Blazer
Confirmed Service Customer
10/13/2025
got me in and out fast, informed about the work, efficient...
10/13/2025
Hi Ronald! Thank you for sharing your experience. We’re glad to hear your visit was fast, efficient, and that you felt well informed about the work being done. We appreciate you choosing Moran Chevrolet Ft. Gratiot!
PORT HURON, MI
John R|2025 Chevrolet Equinox
Confirmed Service Customer
10/15/2025
:)
10/15/2025
Hi John. Thank you for taking the time to fill out our survey. We are glad to know you had a positive experience during your last service appointment. We hope you will continue to choose Moran Chevrolet Ft. Gratiot for all your future automotive needs!
BURTCHVILLE, MI
Steven S|2025 Chevrolet Trax
Confirmed Sales Customer
10/16/2025
An oriented experience where we were treated like family from selling to buying. The whole experience took less than an hour, was friendly and fast
FRANCIS MOWINSKI
10/16/2025
Thank you so much for the kind words, Steven! We’re thrilled you felt like family throughout the entire process and that everything was friendly and fast. It means a lot to us, and we can’t wait to help you again in the future at Moran Chevrolet Ft. Gratiot!
BAY CITY, MI
Donald H|2025 Chevrolet Blazer
Confirmed Service Customer
10/18/2025
Great Dealership, Great Service
10/19/2025
Hi Donald, thank you for your kind words. We’re thrilled to hear that you had a positive experience with both our dealership and service team at Moran Chevrolet Ft. Gratiot. Your feedback means a lot to all of us!
MARYSVILLE, MI
Douglas C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/19/2025
Unfortunately short staffed, lost my truck for 5 weeks with no loaners available. I understand these things happen however while making a payment for my truck had to borrow cars and get rides. I have truck back and it seems as if its running better. In the future more communication and customer service would be appreciated
10/20/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
BURTCHVILLE, MI
Timothy S|2019 Chevrolet Blazer
Confirmed Service Customer
10/18/2025
Katie was awesome and super helpful. The oil change and tire rotation was quick. Dealing with the cashier was not fun, however. Not sure of her name but my vehicle had a warranty with the first oil change free and she tried to charge me stating the vehicle was purchased in 2023. I bought it this summer, July of 2025. Aside from that and her lack of customer service, it was great!
10/19/2025
Hi Timothy, thank you for sharing your feedback. We’re glad to hear that Katie provided helpful and efficient service for your oil change and tire rotation. We apologize for the confusion at the cashier regarding your warranty. Your comments are important, and we will review this to ensure clearer communication and better customer service in the future. We appreciate you choosing Moran Chevrolet Ft. Gratiot.
KIMBALL, MI
Jeffrey G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/23/2025
Turned in a lease and picked up a new lease - could not have been easier - good job Frank Mowinski.
FRANCIS MOWINSKI
10/23/2025
Thank you for the 5-star survey, Jeffrey! We’re glad Frank made your lease turn-in and new lease process so easy and seamless at Moran Chevrolet Ft. Gratiot.
MARYSVILLE, MI
Amanda C|2026 Chevrolet Traverse
Confirmed Sales Customer
10/23/2025
They were great, so helpful, did amazing job at explaining everything. Highly recommend this dealership
ERIC DEISING
10/23/2025
We appreciate your feedback, Amanda! It’s great to hear our team provided excellent service and clear communication. Thank you for recommending Moran Chevrolet Ft. Gratiot!
FORT GRATIOT, MI
Kimberly S|2025 Chevrolet Trax
Confirmed Sales Customer
10/23/2025
Frank Mowinski is fantastic! He is kind and efficient. He took care of everything before we arrived, so all we had to do was finish up the paperwork.
FRANCIS MOWINSKI
10/23/2025
Thank you for the 5-star review, Kimberly! We’re glad Frank made your experience at Moran Chevrolet Ft. Gratiot smooth and effortless with his efficiency and care.
BAY CITY, MI
Christian Y|2025 Chevrolet Trax
Confirmed Sales Customer
10/25/2025
Frank mowinski was great. Found me exactly what I was looking for
FRANCIS MOWINSKI
10/25/2025
Hi Christian, thank you for sharing your experience! We’re thrilled to hear that Frank was able to help you find exactly what you were looking for. It’s great to know he made your visit to Moran Chevrolet Ft. Gratiot a positive one.
PORT HURON, MI
Kathy P|2024 Chevrolet Blazer
Confirmed Service Customer
10/27/2025
Had to wait 2 hours with a scheduled service appointment
10/27/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
FORT GRATIOT, MI
Bruce A|2016 Chevrolet Suburban
Confirmed Service Customer
10/29/2025
Great coordination and timing
10/29/2025
Thanks so much, Bruce! We’re thrilled the timing and coordination worked out perfectly for you. We love keeping things running smoothly for our customers! We can't wait to continue serving you and your vehicle for many miles to come at Moran Chevrolet Ft. Gratiot!
WALES, MI
Connie J|2021 Chevrolet Trailblazer
Confirmed Service Customer
10/29/2025
Poor solution to the problem I had - and why I booked an appointment in the first place.
10/29/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
PORT HURON, MI
Christopher H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/29/2025
Mike gave me a great price on a great truck very happy with the whole experience
MICHAEL LIAGRE
10/30/2025
Thank you for the fantastic review, Christopher! We’re thrilled to hear that Mike was able to find you a great truck at a great price and make the whole experience enjoyable. Your satisfaction is exactly what we strive for, and we truly appreciate you choosing Moran Chevrolet Ft. Gratiot. Enjoy your new truck!
MARYSVILLE, MI
Adam S|2025 Chevrolet Tahoe
Confirmed Service Customer
10/30/2025
Very good job and quick turnaround! Easy to work with
10/30/2025
Thank you for the 5-star review, Adam! We’re so glad to hear you were pleased with our work and the quick turnaround. Our team takes pride in making every experience smooth and efficient, so your feedback means a lot. We appreciate your business and look forward to working with you again at Moran Chevrolet Ft. Gratiot!
PORT HURON, MI
Donna S|2021 Chevrolet Blazer
Confirmed Service Customer
10/31/2025
So far so good w/radiator replacement Ashley helped me so much & assisted me in all ways possible!! She kept me updated, helped w/a loaner which was badly needed so I could get to see my husband in a nursing home! Service was great & she introduced me to a GM credit card special offer that offered $ back.
10/31/2025
Thank you so much for your wonderful review! We’re delighted to hear that Ashley provided such caring and thorough assistance during your radiator replacement. Ensuring our customers feel supported and informed every step of the way is a top priority at Moran Chevrolet Ft. Gratiot, and it’s great to know she made a difference, especially during such an important time for you. We truly appreciate your kind words and the opportunity to serve you. See you next time!
KENOCKEE, MI
Jeanne G|2017 Buick Enclave
Confirmed Service Customer
10/31/2025
Found the issue. Price was more then fair. Friendly.
10/31/2025
Thank you for sharing your experience, Jeanne! We’re happy to hear everything was handled efficiently, fairly, and with a friendly touch at Moran Chevrolet Ft. Gratiot.
BURTCHVILLE, MI
Richard B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/31/2025
The service was not completed as described. When truck was returned I had to point out things that hadn't been done
10/31/2025
Thank you for your review, Richard. We understand how disappointing it is to have to point out missed items after service. Your feedback will be addressed with our team to improve quality and ensure thorough completion of all work.
FORT GRATIOT, MI
Stephen G|2026 Chevrolet Traverse
Confirmed Sales Customer
10/31/2025
Frank M. Great sales representative!
FRANCIS MOWINSKI
11/1/2025
Hi Stephen, it’s wonderful to hear you had a great experience with Frank M. We’re glad he could make your visit to Moran Chevrolet Ft. Gratiot a positive one, and we truly appreciate you choosing us.
FORT GRATIOT, MI
Donald J|2014 Chevrolet Camaro
Confirmed Service Customer
10/31/2025
All was great
11/1/2025
Hi Donald, we’re so glad to hear everything went great! Thank you for the five-star rating and for choosing Moran Chevrolet Ft. Gratiot.
SAINT CLAIR, MI
Barbara D|2022 Chevrolet Trax
Confirmed Service Customer
10/31/2025
Quick and painless process! Excellent service
11/1/2025
Hi Barbara, it’s wonderful to hear everything went smoothly and that you received excellent service. We really appreciate you choosing Moran Chevrolet Ft. Gratiot and for sharing your experience.
MARYSVILLE, MI
John W|2018 Chevrolet Traverse
Confirmed Service Customer
10/31/2025
Deonte (service department rep) needs to work on his customer service skills. He doesn't realize he wouldn't have a job if it weren't for us customers. He is very rude. Dan (manager) took care of my problem. Great manager!
11/3/2025
Thank you for your feedback, John. We’re glad Dan was able to assist and ensure your concern was addressed. Your comments about your interaction will be shared with our team as we continue to focus on improving the customer experience.
PORT HURON, MI
Vicki O|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/31/2025
I have dealt with Brett Bonner since 2016. He is knowledgeable and patient and is always willing to meet my vehicle needs. Morans service center has also been great to work with and their staff is very friendly and informative.
BRETT BONNER
11/1/2025
Hi Vicki, it’s wonderful to hear you’ve had such a positive experience with Brett over the years. We’re also glad the service team has made working with Moran Chevrolet Ft. Gratiot easy and enjoyable. Thank you for your continued trust and for sharing your feedback with us.
FORT GRATIOT, MI
Ervin P|2025 GMC Sierra 3500 HD
Confirmed Service Customer
11/2/2025
Great job by everyone. Fast, friendly service.
11/3/2025
Thank you for your kind words, Ervin! We’re thrilled to hear that our team at Moran Chevrolet Ft. Gratiot provided fast and friendly service. Your feedback motivates us to continue delivering the best experience possible, and we truly appreciate you taking the time to share it. See you again next time!
MARYSVILLE, MI
Mindy F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Excellent customer service couldn’t have asked for any better!!! The job also looked great and had my Trail Boss back in no time and it was all cleaned up and shining!!!
11/3/2025
Wow, Mindy, thank you for the awesome review! We’re thrilled to hear your Trail Boss is back, shining, and looking great. Our team loves making sure every job is done right and every customer leaves happy. We truly appreciate you choosing Moran Chevrolet Ft. Gratiot. We can’t wait to keep your truck rolling in top shape!
PECK, MI
Stephen M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
Frank makes purchasing a car easy. I appreciate the ease of the process from expressing interest, to exploring options to the day of pick up. Your team is great.
FRANCIS MOWINSKI
10/22/2025
Thank you, Stephen, for the fantastic feedback! We’re thrilled to hear that Frank and the team made your car-buying experience smooth and enjoyable from start to finish. Making the process easy and stress-free is exactly what we aim for. We appreciate your kind words and look forward to welcoming you back to Moran Chevrolet Ft. Gratiot in the future!
CANTON, MI
Joseph G|2025 Chevrolet Trax
Confirmed Sales Customer
10/24/2025
everything was as expected . No surprises which is a good thing.
BRETT BONNER
10/24/2025
We appreciate your feedback, Joseph! It’s great to hear your visit was straightforward and exactly what you anticipated at Moran Chevrolet Ft. Gratiot.
FORT GRATIOT, MI
Janet H|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/29/2025
My car was serviced quickly and was finished sooner then I expected.
10/29/2025
Hi Janet. Thank you for the 5-star review! We’re happy to hear your service was completed quickly and even sooner than expected. Our team at Moran Chevrolet Ft. Gratiot works hard to deliver efficient, quality care. We appreciate your trust and look forward to seeing you next time!
CLYDE, MI
Kenneth S|2025 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
After waiting 2 weeks for an appointment, dealership had my vehicle for an additional 5 weeks. Delay due to a service bulletin from GM that required new parts to remedy a transmission pan leak and provide a better seal that was not performed correctly at the factory. I understand the delay in obtaining parts; however, dealership never contacted me regarding a status of the vehicle, requiring me to visit the dealership after 4 weeks of no contact.
10/31/2025
We appreciate you taking the time to share your experience, Kenneth. While parts delays can happen, we understand the importance of regular communication. Your feedback will help us strengthen how we keep customers informed throughout the repair process.
LEXINGTON, MI
Ronald D|2021 Buick Envision
Confirmed Service Customer
10/31/2025
Waiting for car and was told employee was at lunch, $ more than expected.
10/31/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
YALE, MI
Melanie B|2019 Chevrolet Malibu
Confirmed Service Customer
11/5/2025
Need to bring car back
11/5/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
PORT HURON, MI
Michele E|2010 Chevrolet Colorado
Confirmed Service Customer
11/5/2025
Devante made sure everything was taken care of and that the job was done right. We appreciate the great job! Thank you!
11/5/2025
Hi Michele, we’re thrilled to hear Devante made sure everything was handled properly and that you were taken care of. It’s wonderful to know you had such a positive experience with Moran Chevrolet Ft. Gratiot!
MARYSVILLE, MI
William B|2024 Chevrolet Blazer
Confirmed Service Customer
11/5/2025
They fit me in without an appointment. We were in and out in less than an hour. Couldn’t be happier.
11/5/2025
Hi William, we’re glad we could get you in quickly and make your visit smooth and easy. It’s great to hear everything was handled efficiently and that you left happy. Thanks for sharing your experience with Moran Chevrolet Ft. Gratiot!
BURTCHVILLE, MI
Connie R|2025 Chevrolet Tahoe
Confirmed Service Customer
11/6/2025
Oil change. Done in record time.
11/6/2025
Hi Connie. We’re glad your oil change was quick and efficient. Record time is what we like to hear! Thanks for the 5-star review, and we look forward to keeping your vehicle running smoothly for many miles to come at Moran Chevrolet Ft. Gratiot.
GRANT TOWNSHIP, MI
Kenneth S|2025 Chevrolet Equinox
Confirmed Service Customer
11/7/2025
Appointment was scheduled promptly by Ashley; car was evaluated quickly and repairs made in one day.
11/7/2025
Hello Kenneth. We’re thrilled to hear that Ashley got you scheduled quickly and that your repairs were completed in just one day! Efficiency and great communication are top priorities for us, and it’s great to know your visit reflected that. We appreciate your trust and look forward to helping you again at Moran Chevrolet Ft. Gratiot.
LEXINGTON, MI
Jacqueline D|2023 Chevrolet Equinox
Confirmed Service Customer
11/7/2025
It was my first oil change since I bought my car. They also fixed a couple little scratches, did a great job.
11/7/2025
It’s great to hear your first service visit went so well, Jacqueline! We’re glad the team could take care of those little scratches and keep your car looking its best. We appreciate you choosing us and look forward to seeing you again for your next visit to Moran Chevrolet Ft. Gratiot.
PORT HURON, MI
Frank B|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/7/2025
great service dept
11/9/2025
Hi Frank, we’re happy to hear you had a positive experience with the service department at Moran Chevrolet Ft. Gratiot. Our team works hard to make every visit smooth and efficient, and it’s great to know it showed!
BURTCHVILLE, MI
Patricia G|2026 Chevrolet Equinox
Confirmed Sales Customer
11/7/2025
Best experience ever purchasing a car. Normally I hate shopping. It turns into brain chaos. Too many decisions, choices, financial questions, etc. this time was different. No pressure, just subtle suggestion that helped clear the chaos. Totally LOVE 💕 my Equinox Active. Never thought I would be in a vehicle like this. Even my family love it. Feeling so blessed, thank you.
FRANCIS MOWINSKI
11/9/2025
Hi Patricia, I’m so glad your experience at Moran Chevrolet Ft. Gratiot was such a positive one. It’s great the team could help make the process feel easy and guide you to a vehicle you really love. Wishing you many happy miles in your new Equinox Active!
CLAY, MI
David P|2016 GMC 1500 Sierra
Confirmed Service Customer
11/3/2025
Always polite and caring
11/3/2025
Thank you for sharing your feedback, David! We’re happy our team’s courteous and caring approach makes each visit a great experience at Moran Chevrolet Ft. Gratiot.
PORT HURON, MI
Gustav G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
Frank worked until I got what I needed and wanted, very helpful and very dedicated
FRANCIS MOWINSKI
11/3/2025
Thank you so much for the 5-star review, Gustav! We’re thrilled to hear that Frank was able to help you get exactly what you needed. His dedication to our customers truly reflects our values, and we’ll be sure to share your kind words with him. We appreciate your support and look forward to serving you again at Moran Chevrolet Ft. Gratiot, but until then, enjoy your new ride!
FORT GRATIOT, MI
Jessica S|2024 Buick Enclave
Confirmed Sales Customer
11/4/2025
We had a wonderful experience buying our car! Our salesman, John Lewis, was fantastic— honest, humorous, and very accommodating. He made the entire process smooth and enjoyable from start to finish. It was truly a positive experience.
JOHN LEWIS
11/5/2025
We’re thrilled to hear your car-buying experience was smooth and enjoyable, Jessica! John takes pride in making the process both honest and fun, and your kind words truly reflect his dedication. We’re glad the entire experience left a positive impression and can’t wait to assist you again in the future at Moran Chevrolet Ft. Gratiot!
ROMEO, MI
Barbara O|2021 GMC Canyon
Confirmed Service Customer
11/6/2025
Fast, friendly service. Professionally done.
11/6/2025
Hey Barbara. Fast, friendly, and professional. Sounds like the dream team! We’re thrilled your experience hit all the marks and can’t wait to help you again next time at Moran Chevrolet Ft. Gratiot.
KIMBALL, MI
Mary D|2023 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
Friendly and helpful.
11/6/2025
Thank you for the 5-star review, Mary! We’re so glad our team made a friendly and helpful impression. That’s exactly how we like to do things! We look forward to seeing you again at Moran Chevrolet Ft. Gratiot for your next service appointment.
WALES, MI
Karen M|2016 Chevrolet Colorado
Confirmed Service Customer
11/7/2025
Great service, but unhappy with charge for using my credit card.
11/7/2025
We’re glad to hear you were pleased with the service and appreciate your feedback about the credit card charge, Karen. Your insight is helpful as we continue to refine our processes and policies. Thank you for sharing your thoughts and for choosing Moran Chevrolet Ft. Gratiot for your automotive needs.
LEXINGTON, MI
Nancy T|2018 Chevrolet Equinox
Confirmed Service Customer
11/8/2025
Honest, dependable, delivered what they said they would for me!!!
11/9/2025
Hi Nancy, I’m so glad to hear our team at Moran Chevrolet Ft. Gratiot was able to deliver on their promises and provide honest, dependable service. Your kind words mean a lot, and we really appreciate you sharing your experience from your recent visit!
CROSWELL, MI
Todd B|2026 Chevrolet Equinox
Confirmed Sales Customer
11/10/2025
Went in looking to turn in my lease at the halfway point of it, and they weren’t pushy and did better than other dealers with the turn in offer. Very happy.
FRANCIS MOWINSKI
11/10/2025
Hey Todd. Sounds like we turned a lease return into a win! We’re glad our team made the process easy, stress-free, and better than the rest. Thanks for the 5 stars. We’re thrilled you’re happy with your experience! Don't hesitate to reach out or stop in at Moran Chevrolet Ft. Gratiot if you need anything else in the future. We're always here for you!
EAST CHINA, MI
Michael A|2023 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
I have dealt with Moran Chevrolet since 2014 and have always been very pleased with the service provided. This time. was no exception. I was able to make my appointment in a timely manner and everything was finished within an hour. Also, the people I dealt with were all very friendly and professional.
11/10/2025
Hi Michael! It’s wonderful to hear that your experience with us continues to meet your expectations after all these years. We’re glad your appointment went smoothly and everything was completed quickly. Thank you for your loyalty to Moran Chevrolet Ft. Gratiot, and we look forward to seeing you again!
PORT HURON, MI
Pamela D|2022 GMC Terrain
Confirmed Service Customer
11/11/2025
In & out in one day for replacement of windshield (still under warranty). Fantastic service!
11/12/2025
Hi Pamela. Now that’s what we call crystal-clear service! We’re glad we could get your windshield replaced and have you back on the road in no time. Thanks for the 5 stars and for trusting our team at Moran Chevrolet Ft. Gratiot to keep your view and your experience perfectly clear!
MARYSVILLE, MI
Orren S|2024 Chevrolet Trax
Confirmed Service Customer
11/12/2025
Ashley made sure every concern was addressed and documented!
11/12/2025
We’re glad Ashley made sure all your concerns were addressed and documented, Orren! Your feedback means a lot, and we’ll be sure to share your kind words with her. See you next time you need us at Moran Chevrolet Ft. Gratiot.
KIMBALL, MI
Jeffrey S|2025 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
Always a positive experience.
11/12/2025
Hi Jeffrey. It’s wonderful to hear that every visit leaves a positive impression! We truly appreciate your continued support and look forward to keeping your experiences just as enjoyable in the future at Moran Chevrolet Ft. Gratiot.
APPLEGATE, MI
Gerald R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
got me right in and provided service in a timely manner
11/12/2025
Thank you for the 5-star review, Gerald! We’re glad to hear our team at Moran Chevrolet Ft. Gratiot was able to get you in quickly and provide timely service. We strive to make every visit efficient and convenient, and we appreciate you choosing us.
MARYSVILLE, MI
Jon O|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/14/2025
Friendly, professional, and responsive. Work was done on time as promised.
11/14/2025
Thank you for the 5-star review, Jon! We’re glad you found our team friendly, professional, and reliable at Moran Chevrolet Ft. Gratiot.
LEXINGTON, MI
Denise H|2020 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
The service writer was nice and professional
11/10/2025
Hi Denise. We’re glad to hear our service writer made such a positive impression! Providing professional and welcoming service is exactly what we aim for at Moran Chevrolet Ft. Gratiot, and your feedback lets us know we’re hitting the mark. Thanks for the 5 stars. We look forward to serving you again!
RILEY, MI
Mark L|2023 GMC Yukon
Confirmed Service Customer
11/12/2025
Good experience
11/12/2025
Thank you for the 5-star rating, Mark! We’re glad to hear you had a good experience at Moran Chevrolet Ft. Gratiot and truly appreciate your feedback. We look forward to serving you again in the future!
CROSWELL, MI
Ronald R|2025 Chevrolet Trax
Confirmed Sales Customer
11/14/2025
My experience at Moran was excellent from start to finish. Your sales team member Frank Mowinski met me at the door, and I found him informative, helpful and pleasant to deal with in every way. He knowledgeably answered every question I had, and he took all the time necessary to introduce me to the outstanding features of the Trax that eventually elected to lease. And Jon Mowinski, who helped me with the leasing paperwork was equally helpful and pleasant to work with. Both gentlemen made my experience at Moran Chevrolet Ft. Gratiot seamless and enjoyable.
FRANCIS MOWINSKI
11/14/2025
Ronald, we’re so glad to hear Frank and Jon provided exceptional service from start to finish. Enjoy your new Trax from Moran Chevrolet Ft. Gratiot!
LEXINGTON, MI
Jessica B|2018 Chevrolet Traverse
Confirmed Service Customer
11/17/2025
I brought my car in for the stabilitrak light and it’s still on and I took a video of it as soon as I picked it up. Also they said they fixed the squeak noise inside and charged me $150 and it still squeaks. They said they can’t figure out the stabilitrak light until it stays on constantly because right now it only comes on for a few seconds and then slides on the road. It’s frustrating to keep bringing it back.
11/17/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
FORT GRATIOT, MI
Roger C|2023 Chevrolet Blazer
Confirmed Service Customer
11/21/2025
great experience, pleasant staff, knowledgeable work done was quick, on time, on budget.
11/21/2025
Hi Roger. Thank you for the wonderful review! We’re thrilled to hear your experience was great and that our team was pleasant, knowledgeable, and efficient. Delivering quick, on-time, and on-budget service is always our goal, and we’re glad it hit the mark. We look forward to serving you again at Moran Chevrolet Ft. Gratiot!
LEXINGTON, MI
Tatiana L|2020 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
Always nothing but top notch service and Moran Chevrolet! We actually drive from Miami to keep our vehicle operating properly. Ashley is the service department is a SUPERSTAR! She is extremely knowledgeable and professional!! #1
11/24/2025
Hi Tatiana. Thank you so much for your glowing review! We’re thrilled to hear that our team continues to provide top-notch service, even making the trip from Miami worthwhile. Ashley will be over the moon to hear your kind words; she truly is a superstar! We appreciate your loyalty and look forward to keeping your vehicle running at its best for many miles to come at Moran Chevrolet Ft. Gratiot.
MARINE CITY, MI
John K|2022 Chevrolet Tahoe
Confirmed Service Customer
11/14/2025
everyone was very professional and very helpful
11/15/2025
Hi John, I’m glad to hear the team at Moran Chevrolet Ft. Gratiot was professional and helpful during your visit. It’s always great when our staff makes the experience easy and positive for our customers. We look forward to seeing you again.
CLYDE, MI
Robert Q|2025 Chevrolet Equinox
Confirmed Service Customer
11/15/2025
it was great, i was in & out faster than i expected .
11/15/2025
Hi Robert, I’m glad your visit to Moran Chevrolet Ft. Gratiot was quicker than expected and went smoothly. We always aim to make things easy and efficient for our customers and it’s great to hear that hit the mark for you. Thank you for sharing your experience and we look forward to helping you again.
EAST CHINA, MI
Neal N|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/17/2025
Our salesman Michael was very helpful, and professional.
MICHAEL LIAGRE
11/17/2025
Thank you for the 5-star review, Neal! Michael will be glad to know his professionalism and helpfulness made a strong impression at Moran Chevrolet Ft. Gratiot.
CLYDE, MI
Mark M|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/22/2025
Was a long wait for my oil change even with a appointment. Then the oil change people never even reset my oil change meter which makes me question, if they really even really changed my oil in my truck. this is the first time in the 6 years I have been going to morans I have ever questioned if the work really got done
11/25/2025
Thank you for the review, Mark. It’s understandable that the long wait and the oil meter not being reset would raise concerns after years of consistent service. We will review this with our team to make sure things are clearer for future visits.
FORT GRATIOT, MI
John H|2023 Chevrolet 1500 Silverado
Confirmed Service Customer
11/25/2025
I think an hour and a 1/2 was longer than I expected, given.All I wanted was an oil change in a tire rotation. There was also surprised while in the waiting room, one of your sales associates was telling those poor old woman that she needed to get a fuel in radiator flush for an additional three hundred dollars. I'm sure made a factor would suggest that if she'd actually had eighty thousand miles on her car , she said she only had thirty thousand miles on her car because she doesn't drive much. It seemed to me that this recently widowed lady was being taken advantage of. Talking people into unnecessary repairs makes me\nNot want to come back here for service or recommend you to others.
11/25/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
LEXINGTON, MI
Kristen A|2025 Chevrolet Equinox
Confirmed Service Customer
11/25/2025
Service person was awesome. I had questions about my vehicle and she answered them all. Taking the time to show me features I had questions about.
11/25/2025
We’re so glad our team at Moran Chevrolet Ft. Gratiot provided a positive service experience for you! Taking the time to answer your questions and show off your car’s features is what we love to do. Thanks for the 5-star review, Kristen. We’re always here to make sure you know your ride inside and out!
RILEY, MI
Thomas K|2024 Chevrolet Traverse
Confirmed Service Customer
11/24/2025
service was done 20 minutes early
11/24/2025
Wow, 20 minutes early? That’s what we call service with time to spare, Thomas! We’re thrilled everything went smoothly and appreciate you taking the time to share your experience. See you again next time at Moran Chevrolet Ft. Gratiot.
WALES, MI
Kathleen B|2026 Chevrolet Equinox
Confirmed Sales Customer
11/25/2025
Mike listened to what my wants were.
MICHAEL LIAGRE
11/25/2025
Hi Kathleen. Thank you for the 5-star review! We’re glad to hear that Mike took the time to listen and understand exactly what you were looking for. We appreciate your feedback and look forward to assisting you again in the future at Moran Chevrolet Ft. Gratiot!
MARYSVILLE, MI
Sharon N|2025 Chevrolet Blazer
Confirmed Service Customer
11/25/2025
No loaner available caused me extra trips to Port Huron and line up a driver for the hour each way trip. loaner should be available for a car with only 7000 miles on it.
11/25/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
PORT SANILAC, MI
Martin S|2015 Chevrolet Equinox
Confirmed Service Customer
11/26/2025
Moran gave me unexpected fast service and a free ride home while the car was being fixed. Super friendly personnel at every step of the way.
11/26/2025
Thank you so much for the 5-star review, Martin! We’re thrilled to hear our team provided fast, unexpected service and made your experience easy with a ride home while your car was being fixed. Our goal is to make every step smooth and friendly, so it’s wonderful to know we hit the mark. We appreciate you choosing Moran Chevrolet Ft. Gratiot and look forward to helping you again anytime!
BURTCHVILLE, MI
Marsha G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/29/2025
Frank was very determined to help me find a new vehicle!! Very impressed. He’s a great salesman, really felt he cared about me and not making that sale.
FRANCIS MOWINSKI
11/30/2025
Hi Marsha. We’re so happy to hear that Frank made such a positive impression during your visit to Moran Chevrolet Ft. Gratiot. It’s great to know you felt cared for and supported while finding your new vehicle. Thank you for sharing your experience with us!
PORT HURON, MI
Christine B|2026 Chevrolet Traverse
Confirmed Sales Customer
11/29/2025
Pleasant , informative , helpful
FRANCIS MOWINSKI
11/30/2025
Hello Christine. We’re glad to hear your experience at Moran Chevrolet Ft. Gratiot was pleasant and that our team was able to provide helpful and informative service. Thank you for the 5-star review. It means a lot to us!
KIMBALL, MI
Jerry M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/1/2025
A bit surprised my bill was $12 more than the estimate for an oil change and tire rotation. I would think you have done enough of these to know the actual price.
12/2/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
FORT GRATIOT, MI
John W|2018 Chevrolet Traverse
Confirmed Service Customer
11/28/2025
Ashley is an awesome employee! She took really good care of me. Answered all my questions and helped me with everything!
11/30/2025
Hi John. We’re thrilled to hear that Ashley provided such great service experience during your visit to Moran Chevrolet Ft. Gratiot. It’s wonderful to know she answered all your questions and made sure everything went smoothly. Thank you for sharing your kind words!
PORT HURON, MI
Gregory M|2024 Chevrolet Malibu
Confirmed Service Customer
12/1/2025
You preformed as to what my expectations were thanks for great service
12/2/2025
Hi Gregory. Thank you for the 5-star review! We’re glad to hear we met your expectations and provided great service. We appreciate your feedback and look forward to serving you again at Moran Chevrolet Ft. Gratiot!
PORT HURON, MI
David B|2021 Chevrolet Blazer
Confirmed Service Customer
12/2/2025
Needed routine maintenance for my Blazer. Timely service. Reasonable cost. Keep informed of progress. Great dealership.
12/2/2025
Thank you for sharing your experience, David! We’re thrilled to hear your Blazer’s routine maintenance was handled promptly, affordably, and with clear communication throughout. Your kind words mean a lot, and we look forward to keeping your vehicle in top shape for many miles to come at Moran Chevrolet Ft. Gratiot!
LEXINGTON, MI
Brian G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/2/2025
I got there and they told me it would be 4 hours. And gave me a ride home.
12/2/2025
Hi Brian. Thank you for sharing your experience! We’re glad we could make your visit convenient by providing a ride and keeping you informed about the timing. We appreciate your feedback and look forward to serving you again at Moran Chevrolet Ft. Gratiot!
LEXINGTON, MI
Ann W|2026 Chevrolet Blazer
Confirmed Sales Customer
12/2/2025
Frank was thorough
FRANCIS MOWINSKI
12/3/2025
Thank you for your review, Ann! We’re glad to hear Frank provided a thorough experience. He’ll be happy to hear your kind words. We look forward to assisting you again at Moran Chevrolet Ft. Gratiot!
GRANT TOWNSHIP, MI
Blaine N|2022 Chevrolet Traverse
Confirmed Service Customer
12/3/2025
Always done in timely Fashion and staffis very courteous
12/3/2025
Thank you, Blaine, for your kind words! We’re thrilled to hear our team consistently provides timely service and courteous care. We truly appreciate your feedback and look forward to serving you again at Moran Chevrolet Ft. Gratiot!
KIMBALL, MI
Kellie S|2021 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
Had new tires put on my vehicle. I had to order them, but I was still able to get the buy three, get one for a dollar deal. All the service staff are very nice and very helpful. Thank you all for your hard work and dedication in making sure customers come first. Greatly appriciated!
12/4/2025
Thank you for sharing your experience, Kellie! We’re glad you were able to take advantage of the tire deal and that our service team made the process smooth and helpful. Your kind words mean a lot to us, and we truly appreciate you recognizing our team’s dedication to putting customers first. We look forward to serving you again at Moran Chevrolet Ft. Gratiot!
AVOCA, MI
Allen G|2024 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
Professional. Friendly. Appointment started on time.
12/5/2025
Hi. We’re glad to hear your visit to Moran Chevrolet Ft. Gratiot went so well. It’s great that your appointment started on time and that you felt welcomed and well taken care of. We look forward to seeing you again for your next visit.
PORT HURON, MI
James L|2026 Chevrolet Colorado
Confirmed Service Customer
12/8/2025
Bought a new Colorado truck and a tonneau cover with the truck . After 5 weeks they still can’t find the missing parts for the cover. After spending 2000.dollars for the cover , I might start looking for the parts myself. Also there is a noise coming from the backseat but for some reason they can’t find it
12/8/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
EAST CHINA, MI
Cindy B|2024 Chevrolet Blazer
Confirmed Service Customer
12/9/2025
I had an oil change and tire rotation. They didn't wash my car.
12/9/2025
Thank you for your feedback, Cindy! We’re glad you had your oil change and tire rotation taken care of. For future visits, let us know if you’d like a car wash included. We appreciate your support and look forward to seeing you again at Moran Chevrolet Ft. Gratiot!
KIMBALL, MI
Timothy B|2026 Chevrolet Suburban
Confirmed Sales Customer
12/10/2025
Our experience with our salesperson, Ted is the reason we continue to purchase Moran Chevrolets and drive to that location. We have a Moran Chevorlet that is less than a mile from where we live, but we come out to the Fort Gratiot location because of his outstanding service he provides/gives.
BRETT BONNER
12/10/2025
Wow, Timothy! Thank you so much for the amazing 5-star review! We’re thrilled to hear that Ted has made such an impression that you happily make the drive to Ft. Gratiot, even with another Moran Chevrolet practically in your backyard. Ted’s dedication to outstanding service really sets the standard, and we’re so glad it keeps you coming back to us. We appreciate your loyalty and can’t wait to see you again for your next visit!
CLINTON TOWNSHIP, MI
Stephen B|2023 Chevrolet Colorado
Confirmed Service Customer
12/11/2025
Made an appointment and it took an hour for an oil change.
12/12/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
FORT GRATIOT, MI
Lynn G|2023 Chevrolet Traverse
Confirmed Service Customer
12/11/2025
Everyone was very competent, friendly, and thorough.
12/12/2025
Hi Lynn. Thank you for your kind words! We’re delighted to hear that our team provided competent, friendly, and thorough service. We truly appreciate your feedback and look forward to serving you again at Moran Chevrolet Ft. Gratiot!
LEXINGTON, MI
Nancy T|2018 Chevrolet Equinox
Confirmed Service Customer
12/6/2025
Quick thorough service
12/6/2025
Hi Nancy, thank you for sharing your experience! We’re glad to hear your service visit at Moran Chevrolet Ft. Gratiot was quick and thorough. It’s always great to know our team made things easy for you. We look forward to seeing you again soon.
CROSWELL, MI
Jerry M|2021 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
I took my 2021 Equinox in for an oil change and a question about lifter noise when the motor is cold. My Equinox has 31,000 miles on it and still under drive line warranty. The mechanic agreed the noise was there when he started the car but not noticeable after the oil change. I was told if they tear the motor down and find no issue I would be responsible for 10 hrs labor plus parts. I agreed to take the car home and see if the lifter noise returns. The noise is still present on cold mornings for several minutes before the oil warms up. Soon I will contact Morans for a follow up visit.
12/9/2025
Hi Jerry. Thank you for sharing your detailed experience. We’re glad our team was able to address your concerns and provide clear guidance regarding your Equinox. We appreciate your patience as you monitor the lifter noise, and we look forward to assisting you during your follow-up visit to ensure everything is properly resolved. Your trust in Moran Chevrolet Ft. Gratiot means a lot!
FORT GRATIOT, MI
James C|2026 Chevrolet Equinox
Confirmed Sales Customer
12/9/2025
Frank very helpful as always.
FRANCIS MOWINSKI
12/9/2025
We appreciate your feedback, James! Frank always aims to make things smooth and easy, and it’s great to hear he’s hit the mark again. Thanks for letting us know! See you again next time at Moran Chevrolet Ft. Gratiot.
PORT HURON, MI
Martin S|2015 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
Fast courteous service. Great job on the car.
12/10/2025
Thank you for your review, Martin! We’re glad to hear you had fast and courteous service and that you’re happy with the work on your car. We appreciate your feedback and look forward to serving you again at Moran Chevrolet Ft. Gratiot!
BURTCHVILLE, MI
Chad P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
It was great dealing with Frank Mowinski once again on another lease.
FRANCIS MOWINSKI
12/16/2025
Thank you for the 5-star survey, Chad! It’s great to hear that working with Frank Mowinski continues to make your leasing experience such a positive one at Moran Chevrolet Ft. Gratiot.
CROSWELL, MI
Deborah S|2025 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
Great service!
12/18/2025
Thanks for the 5 stars, Deborah! We’re thrilled you enjoyed our service. Our team loves making every visit a great one. Can’t wait to see you back at Moran Chevrolet Ft. Gratiot soon!
RILEY, MI
Kraig H|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/18/2025
Always friendly and they get the job done in a timely fashion.
12/18/2025
Hi Kraig. Thank you for your kind words! We’re glad our team at Moran Chevrolet Ft. Gratiot consistently provides friendly service and gets the job done efficiently. We appreciate your feedback and look forward to serving you again!
MARYSVILLE, MI
Jennifer C|2026 Chevrolet Equinox
Confirmed Sales Customer
12/11/2025
Mike Liagre did amazing. He worked so hard to find me a deal that would fit my strict budget. He ran lease numbers and used vehicle numbers. He spent so much time helping me. He is funny and very easy to talk to. I appreciate all his hard work.
MICHAEL LIAGRE
12/12/2025
Wow, thank you for sharing such a detailed and kind review, Jennifer! We’re thrilled to hear Mike went above and beyond to find the perfect deal for you and that he made the process enjoyable along the way. We’ll be sure to pass along your praise (and your shout-out to his sense of humor!). Thanks again for choosing Morna Chevrolet Ft. Gratiot, and we hope you’re loving your new vehicle!
PORT HURON, MI
Robert D|2021 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
everything was fine.
12/12/2025
Hello Robert, We are happy to hear that everything went well during your visit to Moran Chevrolet Ft. Gratiot. We appreciate you sharing your feedback.
FORT GRATIOT, MI
Donald M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/13/2025
Everything went good. accept with the new policy of added 3% charge for using credit card wish I would have know. would have brought cash or check book.
12/14/2025
Hello Donald, We are glad to hear your visit to Moran Chevrolet Ft. Gratiot went smoothly. We understand the surprise with the new credit card fee and appreciate your feedback about making that information more clear in the future.
GRANT TOWNSHIP, MI
Alexander D|2024 Chevrolet Trax
Confirmed Service Customer
12/14/2025
Good
12/14/2025
Hello Alexander, Thank you for the five star rating. We are glad to hear you had a positive experience at Moran Chevrolet Ft. Gratiot.
CROSWELL, MI
Ann F|2025 Chevrolet Trax
Confirmed Sales Customer
12/15/2025
very helpful,patient and friendly
FRANCIS MOWINSKI
12/16/2025
Thank you for the 5-star survey, Ann! It’s great to hear our team was helpful, patient, and friendly throughout your visit to Moran Chevrolet Ft. Gratiot.
PORT HURON, MI
Carla W|2024 Chevrolet Blazer
Confirmed Service Customer
12/17/2025
fast service
12/18/2025
Thank you, Carla! We're happy to hear you received fast service at Moran Chevrolet Ft. Gratiot.
LEXINGTON, MI
Brian C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/17/2025
Friendly service. Knowledgeable staff.
BRETT BONNER
12/17/2025
We appreciate your kind words, Brian! It’s always our goal to provide friendly service with a knowledgeable staff at Moran Chevrolet Ft. Gratiot.
NEW BALTIMORE, MI
John T|2019 Buick Encore
Confirmed Service Customer
12/20/2025
Service REPRESENTIVE ASHLEY TOKARSKI IS EXCELLENT TO WORK WITH KEEP YOU INFORMED ON YOUR VEHICLE ALL THRU THE PROCESS, A VERY PROFESSIONAL PERSON TO HAVE ON YOUR STAFF!
12/20/2025
Hi John, thank you for taking the time to share your experience at Moran Chevrolet Ft. Gratiot. We are thrilled to hear Ashley Tokarski provided excellent service and kept you informed throughout the process. Your kind words mean a lot, and we will be sure to pass them along to her. We look forward to assisting you again in the future.
FORT GRATIOT, MI
Jeffrey W|2019 GMC Yukon
Confirmed Service Customer
12/21/2025
The vehicle was repaired promptly and professionally. Communication was clear and concise. That vehicle is ONLY serviced at Moran Chevrolet Ft Gratiot. Thanks again! Always a pleasant and postive experience.
12/21/2025
Hi Jeffrey, thank you for sharing your experience with Moran Chevrolet Ft. Gratiot. I’m glad to hear your vehicle was repaired promptly and that communication was clear throughout the process. It’s wonderful to know you continue to trust us exclusively for your vehicle’s service and that your visits are always positive.
CLYDE, MI
James H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/23/2025
Good
FRANCIS MOWINSKI
12/23/2025
Thank you for your feedback, James! We’re glad you had a good experience and appreciate you taking the time to leave a review. If there’s anything we can do to make your next visit to Moran Chevrolet Ft. Gratiot even better, we’d be happy to help!
MARYSVILLE, MI
Kenneth T|2011 Chevrolet Silverado
Confirmed Service Customer
12/23/2025
Brought truck in for oil and filter change. I received a call stating that the truck was done but that the tech recommended replacing rotors and pads, and broken links on sway bar. But they never mentioned anything about the airbag service light or the windshield washer fluid fault, that shows up as soon as you start the truck. So when I picked up the truck, none of this was addressed and they never reset the oil life monitor. Also on the paperwork that was sent with me, it states that the brake pads are all in the green and ok. So, I'm not sure that any of this was inspected and if it was, to what degree. Very disappointing.
12/23/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
FORT GRATIOT, MI
Charles L|2026 Chevrolet Traverse
Confirmed Sales Customer
12/23/2025
Seamless sale. My salesman, Brett, did a fantastic job - quick, efficient and even was able to find me the right color combination in the 2026 Traverse RS that I was after. Easy to communicate with via phone, email and text. Financing through the dealership was easy as well. I will most definitely be back to purchase from them again!
BRETT BONNER
12/24/2025
Thank you for the great feedback, Charles! It’s wonderful to hear Brett made the process seamless and helped you find the perfect Traverse RS at Moran Chevrolet Ft. Gratiot.
LEXINGTON, MI
Allen G|2024 Chevrolet Equinox
Confirmed Service Customer
12/24/2025
Professional. Personable. Appointments start on schedule. Issues resolved first time.
12/24/2025
Thank you for the great review, Allen! It’s great to hear your appointment started on time and concerns were resolved efficiently at Moran Chevrolet Ft. Gratiot.
PORT HURON, MI
Judith M|2019 Chevrolet Equinox
Confirmed Service Customer
12/24/2025
Fast reliable service & all personnel very courteous.
12/26/2025
Thank you for the 5-star rating, Judith! It’s great to hear our team provided fast, reliable service and courteous care at Moran Chevrolet Ft. Gratiot.
CROSWELL, MI
Douglas R|2025 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
fast friendly service.
12/31/2025
Douglas, we really appreciate you taking a moment to share this! Providing quick and friendly service is always our goal. Thank you for visiting Moran Chevrolet Ft. Gratiot and trusting our team with your Equinox.
FORT GRATIOT, MI
Douglas H|2020 Chevrolet Blazer
Confirmed Service Customer
12/31/2025
everything worked out great. Staff was very good.
12/31/2025
Hi Douglas, thank you for sharing your experience with Moran Chevrolet Ft. Gratiot. We’re glad to hear everything worked out well and that our staff provided helpful service. Your feedback is appreciated, and we hope to assist you again in the future.
LEXINGTON, MI
Remie V|2024 Chevrolet Suburban 1500
Confirmed Sales Customer
1/1/2026
John Lewis was respectful of our time and treated us great. One of the best experiences I have had at a dealership.
JOHN LEWIS
1/1/2026
Hi Remie, thank you for sharing your experience with Moran Chevrolet Ft. Gratiot. We’re thrilled to hear John Lewis respected your time and made your visit such a positive one. It’s wonderful to know this stands out as one of your best dealership experiences.
ALMONT, MI
Daniel M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/1/2026
They are amazing
1/1/2026
Hi Daniel, thanks for letting us know about your visit to Moran Chevrolet Ft. Gratiot. We’re happy to hear the team provided such a great experience for you.
MARYSVILLE, MI
Thomas S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/2/2026
Our repairs were handled professionally, perfectly and with ease.
1/2/2026
Hey Thomas, thanks for the kind words. We’re glad your repairs were taken care of efficiently and with care. We appreciate you visiting Moran Chevrolet Ft. Gratiot and look forward to helping again in the future.
GOODELLS, MI
Randy O|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
Very up front and polite. Very knowledgeable.
FRANCIS MOWINSKI
1/6/2026
Thank you, Randy! It’s always our goal to make the process simple, professional, and efficient at Moran Chevrolet Ft. Gratiot.
LEXINGTON, MI
Terry D|2025 Chevrolet Blazer
Confirmed Service Customer
1/5/2026
Friendly workers. Easy to get an appointment.
1/6/2026
Thank you for the great feedback, Terry! It’s awesome to hear everything went as expected and the team delivered a smooth experience at Moran Chevrolet Ft. Gratiot.
PORT HURON, MI
Kimberly K|2019 Chevrolet Trax
Confirmed Service Customer
1/7/2026
The last time I was in the guy said I needed a new air filter in the car and the one under the hood so I got the interior one and said next time I would get the other one . So when I checked in yesterday 1/6/26 I said something and he said after they inspected he would come talk to me . They never came out and then said I’m all set . I wasn’t going to have them take it back, also the tires didn’t get air in them .. this is the first time I wasn’t happy
1/8/2026
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
COLUMBUS, MI
Sherrie B|2024 Chevrolet Equinox
Confirmed Service Customer
12/19/2025
I have issues with two of my doors. The back door passenger side seal leaks water and driver door hitting the chrome fixer when closing. The service man advised me to go to body shop because it may have been in accident. I'm leasing this vehicle and if in accident I need to have this addressed. Did someone damage door before I leased? Thank you Sherrie
12/19/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
WALES, MI
Tara C|2021 Chevrolet Equinox
Confirmed Service Customer
12/19/2025
I have never had a bad experience with this dealership.
12/19/2025
Thank you, Tara, for the 5-star review! We’re thrilled to hear that you’ve always had a great experience with our dealership. Your continued trust means a lot to us, and we look forward to keeping it that way every time you visit Moran Chevrolet Ft. Gratiot!
LENOX, MI
Anthony S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/31/2025
Quick process with our salesman Mike! Everything was straight forward and to the point. We knew what we wanted right from the word go and Mike made it happen. Looking forward to working with him and Moran in the future.
MICHAEL LIAGRE
12/31/2025
Hi Anthony, thank you for taking the time to share your experience. We’re glad to hear Mike made the process quick and straightforward and helped make everything happen just the way you wanted. Thank you for visiting Moran Chevrolet Ft. Gratiot, and we look forward to working with you again in the future.
KIMBALL, MI
Holly L|2025 Chevrolet Trax
Confirmed Sales Customer
12/31/2025
Mike was really great! Very knowledgeable and pleasant! I will definitely buy from him again!
MICHAEL LIAGRE
12/31/2025
Hi Holly, thank you so much for the kind words! We’re thrilled to hear that Mike made your experience such a great one and that his knowledge and approach stood out. We truly appreciate you choosing to visit Moran Chevrolet Ft. Gratiot, and we look forward to helping you again when you’re ready for your next vehicle.
KIMBALL, MI
Barbara B|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/6/2026
Your service rep left me a message that filters should be replaced I called back and left him a message to replace he didn’t check his messages and it didn’t get done until after I called about when my truck would be done
1/7/2026
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
FORT GRATIOT, MI
Kris H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/8/2026
Mike was great to work with and got me a great deal.
MICHAEL LIAGRE
1/8/2026
Hi Kris, thank you for sharing your experience. We are glad Mike was able to make the process easy and help you find a deal that worked for you. It is always rewarding to hear when our team makes a visit enjoyable. Thank you for choosing Moran Chevrolet Ft. Gratiot.
GREENWOOD, MI
Stephen R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/7/2026
Quick drop off, nice waiting area. Truck was returned in great shape and all maintenance up to date. Everyone was friendly and attentive. BTW: I was in for the first oil change on my new truck. Very happy, since the weather is just not what I need for a DIY project.
1/7/2026
Hi Stephen, thank you for sharing your experience at Moran Chevrolet Ft. Gratiot. It’s great to hear the oil change for your new truck went smoothly and that you found the team friendly and attentive. We’re glad the quick drop-off and comfortable waiting area made things easier, especially with the weather not cooperating for a DIY project.
LEXINGTON, MI
Rachael F|2022 Chevrolet Malibu
Confirmed Service Customer
1/9/2026
I called the first week in December to have my car looked at. My check engine light came on and I had a diagnostic test ran at oreillys which showed that I needed an air filter. I called Morans and asked to make an appointment to have this done. I was told that you would need to do your own diagnostic testing and it would require me to leave my car overnight. I was told to call the day before to make sure there was a loaner available which I did and there was. I was told it would take about 48 hours. I expected a call after a day or two to inform me what was wrong with my car. I never received a call. I called in the morning and left a message asking for a call back. Never got a call back. I called after five days and I was told that you couldn’t find any issues with my car simply because the check engine light didn’t come on for them. Mind you, it had been on for 3 weeks consistently prior to bringing it in. So I was told by Ashley in the service dept that I would not be charged anything because no testing was done and no work was done. When I showed up to Morans to pick up my car, about 3 hours after the phone call, I was told that they actually did find that a duct was clogged and they were going to charge $100 for clearing the debris….(this was after I was told no testing was done and nothing was fixed so I would not be charged) I didn’t agree to have that done as I was not informed that it needed to be done. So the charge was removed. I was told that the check engine light would not come back on and that the issue was now resolved and I left. The next morning when I left for work the check engine light came back on and it has not shut off. I have called and left three messages for the service delay including one for the supervisor and still no one has returned my call. This makes me feel like Morans is a dealerships that I cannot trust.
1/12/2026
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
PORT HURON, MI
Michelle B|2017 Chevrolet Impala
Confirmed Service Customer
1/13/2026
Very happy with service provided and use of a new loaner vehicle. Felt like I got the executive treatment. Best of all, my extended warranty covered all costs and made the entire process extremely smooth.
1/14/2026
We appreciate you sharing your experience, Michelle. It’s fantastic to know the service, loaner, and warranty coverage all came together for such a positive visit at Moran Chevrolet Ft. Gratiot!
FORT GRATIOT, MI
Nancy T|2018 Chevrolet Equinox
Confirmed Service Customer
1/15/2026
I called needing an appointment as soon as possible because I was afraid my front brakes were not working properly. I was given an appointment for the next day. I brought my car in. It was serviced and a reasonable amount of time at a reasonable price and everybody was so nice.
1/15/2026
Thank you so much, Nancy, for sharing your experience with us. We know brake concerns can be stressful, so we’re glad we could get you scheduled quickly and take care of everything in a timely and affordable way. Devante and our service team will appreciate your kind words, and we’re grateful you trusted Moran Chevrolet Ft. Gratiot.
CROSWELL, MI
Richard B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/17/2026
The service department failed to keep us informed. The write up techs do not communicate with each other. Several times I was informed that they would call me back and they failed to do so.
1/20/2026
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
FORT GRATIOT, MI
David S|2025 Chevrolet Trax
Confirmed Sales Customer
1/19/2026
Great
MICHAEL LIAGRE
1/20/2026
We appreciate the great rating, David! It’s always good to know your visit went well, and we’re glad you had a positive sales experience at Moran Chevrolet Ft. Gratiot.
PORT SANILAC, MI
Wendy M|2021 Chevrolet Equinox
Confirmed Service Customer
1/10/2026
Employees were very helpful and kind. I was in and out within a hour.
1/11/2026
Hi Wendy, thank you for sharing your experience! We're happy to hear that our team at Moran Chevrolet Ft. Gratiot was helpful and kind, and that your visit was quick and smooth. We look forward to serving you again.
PORT HURON, MI
Janice F|2020 Chevrolet Equinox
Confirmed Service Customer
1/10/2026
Friendly and knowledgeable. Every time I came to the dealership I am always satisfied. Keep up the good work.
1/11/2026
Hi Janice, we appreciate you sharing your experience! It’s great to hear that our team at Moran Chevrolet Ft. Gratiot consistently provides friendly and knowledgeable service you can count on. Thank you for trusting us for your service needs.
LEXINGTON, MI
Victor V|2019 GMC 1500 Sierra
Confirmed Service Customer
1/11/2026
Everything went very well
1/11/2026
Hi Victor, We’re glad to hear your experience at Moran Chevrolet Ft. Gratiot went smoothly. Thank you for taking the time to share your feedback.
EAST CHINA, MI
John M|2020 Buick Envision
Confirmed Service Customer
1/18/2026
Usual fast, courteous service. Gives me great peace of mind over my car. Everyone is very polite and helpful.
1/18/2026
Hi John, we’re glad to hear your visits to Moran Chevrolet Ft. Gratiot continue to be fast and courteous. It’s great knowing our team gives you confidence in your car and provides helpful, polite service. Your feedback means a lot to us and encourages the team to keep up the good work.
SAINT CLAIR, MI
Anne L|2025 Chevrolet Traverse
Confirmed Service Customer
1/19/2026
easy drop off and easy pick up
1/19/2026
Hi Anne, We’re happy to hear your visit to Moran Chevrolet Ft. Gratiot was smooth from start to finish. Thank you for taking the time to share your feedback.
PORT HURON, MI
Debra F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/19/2026
I worked with Mike Liagre to Lease a Silverado. He listened to what I was looking for and made sure I was getting the best lease price and all the rebates that would go with it. I will be recommending your dealership and Mike to anyone who asks.
MICHAEL LIAGRE
1/19/2026
Hi Debra, Thank you for sharing your experience at Moran Chevrolet Ft. Gratiot. It’s great to hear Mike Liagre took the time to listen and help you get the best lease and available rebates. We’re glad you had a positive experience and appreciate you recommending both Mike and the dealership.
MARINE CITY, MI